Exam 3: Information Systems, organizations, and Strategy

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________ are formal legal entities with internal rules and procedures that must abide by laws.

(Short Answer)
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Information systems and organizations influence one another.

(True/False)
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Large,bureaucratic organizations,which primarily developed before the computer age,are often inefficient,quick to change,and more competitive than newly created organizations.

(True/False)
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Information technology can help firms ________ the cost of market participation making it worthwhile for firms to contract with external suppliers instead of using internal sources.

(Short Answer)
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The effect of the Internet has been to raise bargaining power over suppliers.

(True/False)
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Standard operating procedures are precise rules,procedures,and practices that have been developed to cope with virtually all expected situations.

(True/False)
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The global consulting service Accenture is an example of information technology encouraging task force-networked organizations in which groups of professionals come together for short periods of time to accomplish a specific task.

(True/False)
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Political resistance is one of the great difficulties of bringing about organizational change.

(True/False)
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A collection of business processes make up the business firm.

(True/False)
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Mass customization is a form of mass production.

(True/False)
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All organizations are composed of individual routines and behaviours,a collection of which make up a ________.

(Multiple Choice)
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Mintzberg's classification of organizational structure identifies five basic kinds of organizational structures.List them and give a generic example of each.

(Essay)
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The ________ is a collection of independent firms that use information technology to coordinate their value chains to collectively produce a product or service for a market.

(Short Answer)
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Postindustrial theories based more on history and sociology than economics also support the notion that IT should ________ hierarchies.

(Multiple Choice)
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A global sales force can receive nearly instant price product information updates using the Web or instructions from management sent by e-mail.

(True/False)
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Information technology cannot help firms lower the cost of market participation making it worthwhile for firms to contract with external suppliers instead of using internal sources.

(True/False)
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Network-based strategies include the use of network economics,a virtual company model,and business ecosystems.

(True/False)
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An adhocracy is a knowledge-based organization where goods and services depend on the expertise and knowledge of professionals.

(True/False)
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As firms grow in size and complexity,traditionally they experience rising ________ costs.

(Short Answer)
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Differentiate between the technical and behavioural definitions of an organization.

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