Exam 4: Communicating Across Cultures

As manager with an international trade firm, John Smith frequently travels between Europe and Saudi Arabia.On John's most recent trip to Saudi Arabia, he noticed that Tariq, his business associate, not only talked about business matters but also talked about several other things, such as upcoming events in Saudi Arabia and the associated impact on the economy.This most likely indicates that Tariq is from a ________.

Which of the following characteristics is shared by both openness in communication and resilience in communication?

________ and ________ are personality traits categorized as openness.

Explain the concepts of openness and resilience as they relate to intercultural communication.

In an interview, a British journalist asked a German athlete, "Are you a typical German?" When asked to clarify, the journalist explained that a typical German loved machines, worked hard, and was dependable.This is an example of ________.

Stereotyping occurs when a person assumes that every member of a society or subculture has the same characteristics or traits.

Define the concept of proxemics and provide examples of how proxemics differ between the cultures of Asia, Germany, the United States, and France.

The term paralanguage refers to how something is said rather than the content-i.e., the rate of speech, the tone and inflection of voice, other noises, laughing, or yawning.

The manner in which people communicate through material artifacts such as architecture, office design, and cars is known as ________.

Which of the following terms refers to any cultural variables that undermine the communication of intended meaning?

Josh, a tourist from the United States, goes on a five-day trip to Japan.Apart from learning their rich history and heritage, he notices that people do not shake hands, but bow to each other.He is most likely to conclude that the Japanese have a ________.

Which of the following is an element of paralanguage?

Changing the meaning of words by changing the inflection of your voice is an example of ________.

Which of the following will a person working in a high-contact culture most likely experience?

The executives from Carlo Foods, United States, are in Japan to negotiate with Jeong, the head of a local investment firm.While Jeong listens to their plans, he realizes that there are considerable amounts of calculation errors in the market statistics involved in the plan.He starts showing signs of impatience and folds his hands, with a frown on his face.The executives realize that something is wrong and are confused about it.Jeong most likely belongs to a ________.

According to Hall and Hall, when people experience a failure in communication, they tend to blame the confusion on the other person's stupidity, deceit, or craziness.This process of trying to explain the other person's behavior is known as ________.

What are some of the differences between Japanese and American communication styles? What can American managers do to improve business communications with Japanese managers?

Larry is a top-level manager at Smart-Tech, an American semiconductor firm.Larry is involved in the negotiation procedures between Smart-Tech and a Saudi Arabian financial group.Larry has recently arrived in Saudi Arabia for the purpose of negotiating the final terms of the contract.Which of the following statements undermines the argument that Larry should adhere to a strict agenda when negotiating with the Arabs?

Cultural noise is the cultural variables that undermine the communication of intended meaning.

The term ________ refers to behavior that communicates without words.