Exam 2: Competitiveness

A firm pursuing a strategy based on customization and variety will tend to structure and manage its supply chain to accommodate more _____________ than a firm pursuing a strategy based on low cost and high volume.

Time-based approaches of business organizations focus on reducing the time to accomplish certain necessary activities. Time reductions seldom apply to:

A business that is rated highly by its customers for service quality will tend to be more profitable than a business that is rated poorly.

Competitiveness relates to the profitability of an organization in the marketplace.

A mission statement should provide a guide for the formulation of strategies for the organization.

Outsourcing tends to improve quality but at the cost of lowered productivity.

Tracking productivity measures over time enables managers to judge organizational performance and decide where improvements are needed.

An organization that is twice as productive as its competitor will be twice as profitable.

Productivity is directly related to the ability of an organization to compete.

Core competencies in organizations generally do not relate to:

An organization's mission statement serves as the basis for:

Years ago in the overnight delivery business, providing package tracking capability gave some firms a competitive advantage. Now, all firms must offer this capability simply to be in this line of business. This is an example of ______________ becoming ____________ over time.

Global competition really only applies to multinational organizations.

Which of the following is not a reason for poor performance of our organization in the marketplace?

The Balanced Scorecard is a useful tool for helping managers translate their strategy into action in the following areas:

The weekly output of a fabrication process is shown below, together with data for labor and material inputs. Standard selling price is $125 per unit. Overhead is charged weekly at the rate of $1,500 plus .5 times direct labor cost. Assume a 40-hour week and an hourly wage of $16. Material cost is $10 per foot. What is the average multifactor productivity?

Suppose a country's productivity last year was 84. If this country's productivity growth rate of 5 percent is to be maintained, this means that this year's productivity will have to be:

Scheduling personnel is an example of an operations management:

Unique attributes of firms that give them a competitive edge are called:

Gourmet Pretzels bakes soft pretzels on an assembly line. It currently bakes 800 pretzels each eight-hour shift. If the production is increased to 1,200 pretzels each shift, then productivity will have increased by: