Question 1

A series of simple sentences can be tiring and confusing to read.

Accepted Answer

A) True 
 B)False

Question 2

Identifying the most important information first then providing successive layers of support is referred to as what?

Accepted Answer

A) Linear organization 
B) Inverted pyramid 
C) Executive summary 
D) Micro rests 
E) Indirect approach 
A) Linear organization 
B) Inverted pyramid 
C) Executive summary 
D) Micro rests 
E) Indirect approach

Question 3

Which of the following is a complex sentence?

Accepted Answer

A) Madrid has many museums and art galleries. 
B) The city is well known for its nightlife, and its cafes are popular with tourists and locals alike. 
C) Though bullfighting is censured by some, its popularity in Madrid continues unabated. 
D) Madrid is a historical and cultural center in Spain. 
E) The nightlife of Madrid is deservedly famous, but classical music still finds firm followers. 
A) Madrid has many museums and art galleries. 
B) The city is well known for its nightlife, and its cafes are popular with tourists and locals alike. 
C) Though bullfighting is censured by some, its popularity in Madrid continues unabated. 
D) Madrid is a historical and cultural center in Spain. 
E) The nightlife of Madrid is deservedly famous, but classical music still finds firm followers.

Question 4

Which of the following uses bias-free language?

Accepted Answer

A) Despite Ms. Curtis's disability, she does a good job. 
B) Ms. Curtis's disability does not prevent her from doing a good job. 
C) For a disabled person, Ms. Curtis does a good job. 
D) Ms. Curtis's employee evaluations rank among the top five in the company. 
E) Ms. Curtis is disabled, but she does a good job nonetheless. 
A) Despite Ms. Curtis's disability, she does a good job. 
B) Ms. Curtis's disability does not prevent her from doing a good job. 
C) For a disabled person, Ms. Curtis does a good job. 
D) Ms. Curtis's employee evaluations rank among the top five in the company. 
E) Ms. Curtis is disabled, but she does a good job nonetheless.

Question 5

Obscure word or phrases that are meant to impress others are generally considered what?

Accepted Answer

A) Text language 
B) Passive language 
C) Humorous language 
D) Obsolete or pompous language 
E) Insincere language 
A) Text language 
B) Passive language 
C) Humorous language 
D) Obsolete or pompous language 
E) Insincere language

Question 6

What can be done to draw attention to the important ideas in the document?

Accepted Answer

A) Use compound-complex sentences. 
B) Use simple words to describe the idea. 
C) Give the important ideas more space. 
D) Use phrases in the writing such as "this is important." 
E) Place the noun(s)before the verb(s). 
A) Use compound-complex sentences. 
B) Use simple words to describe the idea. 
C) Give the important ideas more space. 
D) Use phrases in the writing such as "this is important." 
E) Place the noun(s)before the verb(s).

Question 7

To create an objective tone,avoid personal pronouns.

Accepted Answer

A) True 
 B)False

Question 8

A statement on your behalf by someone who is accepted as an expert by the audience is called what?

Accepted Answer

A) Qualification 
B) Image enhancement 
C) Euphemism 
D) Credential 
E) Endorsement 
A) Qualification 
B) Image enhancement 
C) Euphemism 
D) Credential 
E) Endorsement

Question 9

When writing for mobile devices,what arrangement of ideas is easier for the audience?

Accepted Answer

A) Passive 
B) Active 
C) Direct 
D) Cause and effect 
E) Indirect 
A) Passive 
B) Active 
C) Direct 
D) Cause and effect 
E) Indirect

Question 10

Producing a document that allows the audience to easily grasp the meaning the first time they read it requires what type of language choices?

Accepted Answer

A) Passive 
B) Pompous 
C) Active 
D) Sincere 
E) Plain 
A) Passive 
B) Pompous 
C) Active 
D) Sincere 
E) Plain

Question 11

Which of the following best describes a micro rest?

Accepted Answer

A) A short document with more extensive information available on a PC 
B) A document with short paragraphs 
C) A document with embedded links to detailed information 
D) A document that uses an inverted pyramid format 
E) A document that is sent using an instant messaging function 
A) A short document with more extensive information available on a PC 
B) A document with short paragraphs 
C) A document with embedded links to detailed information 
D) A document that uses an inverted pyramid format 
E) A document that is sent using an instant messaging function

Question 12

How many main clauses in a simple sentence?

Accepted Answer

A) One 
B) Two 
C) Three 
D) Four 
E) Five 
A) One 
B) Two 
C) Three 
D) Four 
E) Five

Question 13

The interest and preferred communication style of your company takes precedence over your own views and personal communication style.

Accepted Answer

A) True 
 B)False

Question 14

In general,most business messages are written using what type of tone?

Accepted Answer

A) Conversational 
B) Casual 
C) Abstract 
D) Formal 
E) Objective 
A) Conversational 
B) Casual 
C) Abstract 
D) Formal 
E) Objective

Question 15

If an audience does not immediately understand how a message pertains to them,they are less likely to pay attention to the message.

Accepted Answer

A) True 
 B)False

Question 16

Discuss changes to the format of a communication when the writer knows the communication will be read on a mobile device.

Accepted Answer

Because readers cannot see multiple scre

Question 17

When would a writer choose to use a passive voice?

Accepted Answer

A) When placing blame or giving credit 
B) When creating an impersonal tone 
C) When there is a need for strong sentence structure 
D) When there is a need for writing that is direct and lively 
E) When there is a desire to make the writing easier to read 
A) When placing blame or giving credit 
B) When creating an impersonal tone 
C) When there is a need for strong sentence structure 
D) When there is a need for writing that is direct and lively 
E) When there is a desire to make the writing easier to read

Question 18

Which of the following is least likely to be representative of age bias?

Accepted Answer

A) Young and energetic 
B) Three years of experience 
C) Entry level 
D) Senior 
E) Mature 
A) Young and energetic 
B) Three years of experience 
C) Entry level 
D) Senior 
E) Mature

Question 19

Which of the following is a specialized language for a particular profession or industry?

Accepted Answer

A) Abstract words 
B) Concrete words 
C) Clichés 
D) Buzzwords 
E) Jargon 
A) Abstract words 
B) Concrete words 
C) Clichés 
D) Buzzwords 
E) Jargon

Question 20

When writing for a mobile device,how should paragraph length be adjusted?

Accepted Answer

A) There is no need for adjustment-the audience can swipe through screens as needed. 
B) There is no need for adjustment-the audience can view the document later on a PC, if desired. 
C) Paragraphs should be used sparingly-bullet points are easier to read and identify on a mobile device. 
D) Paragraphs should be shorter-the audience should not have to swipe through screens to find the end of the paragraph. 
E) Paragraphs should be longer-each paragraph must contain enough detail for the audience to fully understand the message. 
A) There is no need for adjustment-the audience can swipe through screens as needed. 
B) There is no need for adjustment-the audience can view the document later on a PC, if desired. 
C) Paragraphs should be used sparingly-bullet points are easier to read and identify on a mobile device. 
D) Paragraphs should be shorter-the audience should not have to swipe through screens to find the end of the paragraph. 
E) Paragraphs should be longer-each paragraph must contain enough detail for the audience to fully understand the message.

A series of simple sentences can be tiring and confusing to read.

Identifying the most important information first then providing successive layers of support is referred to as what?

Which of the following is a complex sentence?

Which of the following uses bias-free language?

Obscure word or phrases that are meant to impress others are generally considered what?

What can be done to draw attention to the important ideas in the document?

To create an objective tone,avoid personal pronouns.

A statement on your behalf by someone who is accepted as an expert by the audience is called what?

When writing for mobile devices,what arrangement of ideas is easier for the audience?

Producing a document that allows the audience to easily grasp the meaning the first time they read it requires what type of language choices?

Which of the following best describes a micro rest?

How many main clauses in a simple sentence?

The interest and preferred communication style of your company takes precedence over your own views and personal communication style.

In general,most business messages are written using what type of tone?

If an audience does not immediately understand how a message pertains to them,they are less likely to pay attention to the message.

Discuss changes to the format of a communication when the writer knows the communication will be read on a mobile device.

When would a writer choose to use a passive voice?

Which of the following is least likely to be representative of age bias?

Which of the following is a specialized language for a particular profession or industry?

When writing for a mobile device,how should paragraph length be adjusted?

Understanding Business Communication in Todays Workplace

Collaboration, interpersonal Communication, and Business Etiquette

Planning Business Messages

Completing Business Messages

Crafting Messages for Digital Channels

Writing Routine and Positive Messages

Writing Negative Messages

Writing Persuasive Messages

Understanding and Planning Reports and Proposals

Writing and Completing Reports and Proposals

Developing Oral and Online Presentations

Building Careers and Writing Résumés

Applying and Interviewing for Employment

Format and Layout of Business Documents

Documentation of Report Sources

Correction Symbols

Filters

Exam 4: Writing Business Messages

A series of simple sentences can be tiring and confusing to read.

Identifying the most important information first then providing successive layers of support is referred to as what?

Which of the following is a complex sentence?

Which of the following uses bias-free language?

Obscure word or phrases that are meant to impress others are generally considered what?

What can be done to draw attention to the important ideas in the document?

To create an objective tone,avoid personal pronouns.

A statement on your behalf by someone who is accepted as an expert by the audience is called what?

When writing for mobile devices,what arrangement of ideas is easier for the audience?

Producing a document that allows the audience to easily grasp the meaning the first time they read it requires what type of language choices?

Which of the following best describes a micro rest?

How many main clauses in a simple sentence?

The interest and preferred communication style of your company takes precedence over your own views and personal communication style.

In general,most business messages are written using what type of tone?

If an audience does not immediately understand how a message pertains to them,they are less likely to pay attention to the message.

Discuss changes to the format of a communication when the writer knows the communication will be read on a mobile device.

When would a writer choose to use a passive voice?

Which of the following is least likely to be representative of age bias?

Which of the following is a specialized language for a particular profession or industry?

When writing for a mobile device,how should paragraph length be adjusted?

Understanding Business Communication in Todays Workplace

Collaboration, interpersonal Communication, and Business Etiquette

Planning Business Messages

Completing Business Messages

Crafting Messages for Digital Channels

Writing Routine and Positive Messages

Writing Negative Messages

Writing Persuasive Messages

Understanding and Planning Reports and Proposals

Writing and Completing Reports and Proposals

Developing Oral and Online Presentations

Building Careers and Writing Résumés

Applying and Interviewing for Employment

Format and Layout of Business Documents

Documentation of Report Sources

Correction Symbols

Filters