Question 1

A flush left,ragged right type creates a more formal look to a document.

Accepted Answer

A) True 
 B)False  False

Question 2

When working on revisions for someone else's work,what should happen to the writing style?

Accepted Answer

A) The writing style should reflect the person working on the revision. 
B) The writing style should reflect the original writer. 
C) The writing style should conform to the needs of the audience. 
D) The writing style should be a new style that incorporates the styles of the original writer and the person making revisions. 
E) The writing style should be dictated by the message in the document. 
A) The writing style should reflect the person working on the revision. 
B) The writing style should reflect the original writer. 
C) The writing style should conform to the needs of the audience. 
D) The writing style should be a new style that incorporates the styles of the original writer and the person making revisions. 
E) The writing style should be dictated by the message in the document. B

Question 3

When formatting for mobile devices,which of the following should be included?

Accepted Answer

A) Complex graphics 
B) A variety of typefaces 
C) Multiple screens 
D) Minimal white space 
E) Simple formats 
A) Complex graphics 
B) A variety of typefaces 
C) Multiple screens 
D) Minimal white space 
E) Simple formats E

Question 4

When revising for digital formats,what should receive special attention during the revision process?

Accepted Answer

A) Audience needs 
B) Audience location 
C) Headings and subheading 
D) Spelling, grammar and clarity 
E) Use of compatible technology 
A) Audience needs 
B) Audience location 
C) Headings and subheading 
D) Spelling, grammar and clarity 
E) Use of compatible technology

Question 5

Which of the following is true when determining the correct tone for a document?

Accepted Answer

A) The tone should meet the audience's expectations. 
B) The tone should be based on the writers relationship with the audience. 
C) The tone should reflect the personality of the writer. 
D) The tone should be academic. 
E) The tone should be formal. 
A) The tone should meet the audience's expectations. 
B) The tone should be based on the writers relationship with the audience. 
C) The tone should reflect the personality of the writer. 
D) The tone should be academic. 
E) The tone should be formal.

Question 6

Discuss the role of proofreading,grammar,spelling,clarity and other fundamentals of good writing in a document,including digital documents.

Accepted Answer

Successful communicators recognize that

Question 7

Phrases such as "the above mentioned," "the former," "the latter," and "the aforementioned" are examples of what?

Accepted Answer

A) Camouflaged verbs 
B) Reworded noun sequences 
C) Dangling modifiers 
D) Hedge sentences 
E) Awkward references 
A) Camouflaged verbs 
B) Reworded noun sequences 
C) Dangling modifiers 
D) Hedge sentences 
E) Awkward references

Question 8

Improvements in conciseness will also result in improvements in clarity.

Accepted Answer

A) True 
 B)False

Question 9

Discuss techniques for making documents more concise,and provide ineffective and effective examples of each.

Accepted Answer

Delete unnecessary words and phrases.To

Question 10

Which of the following is true for writing concise sentences?

Accepted Answer

A) All relative pronouns should be eliminated from sentences to minimize confusion. 
B) Using infinitives to replace phrases is grammatically incorrect. 
C) Longer words usually make a sentence easier to read and understand. 
D) Double modifiers are easy to understand and make a sentence more concise. 
E) The subject and predicate of a sentence should be placed as close together as possible. 
A) All relative pronouns should be eliminated from sentences to minimize confusion. 
B) Using infinitives to replace phrases is grammatically incorrect. 
C) Longer words usually make a sentence easier to read and understand. 
D) Double modifiers are easy to understand and make a sentence more concise. 
E) The subject and predicate of a sentence should be placed as close together as possible.

Question 11

When designing for mobile devices,it is best to minimize use of white space.

Accepted Answer

A) True 
 B)False

Question 12

Which of the following is true for creating readable lists?

Accepted Answer

A) Long sentences should be used to increase the likelihood that readers will find the key points 
B) Use one-sentence paragraphs for emphasis 
C) Skimming is more difficult with bulleted lists 
D) Introductions are avoided as lists enable skimming 
E) Using parallelism makes it easier for readers to skim through lists 
A) Long sentences should be used to increase the likelihood that readers will find the key points 
B) Use one-sentence paragraphs for emphasis 
C) Skimming is more difficult with bulleted lists 
D) Introductions are avoided as lists enable skimming 
E) Using parallelism makes it easier for readers to skim through lists

Question 13

Use the word "can" instead of the phrase "you have the capability" to make your sentence more concise and avoid what?

Accepted Answer

A) Parallelism 
B) A "you" statement 
C) Wordy phrases 
D) Too many pronouns 
E) Hedging 
A) Parallelism 
B) A "you" statement 
C) Wordy phrases 
D) Too many pronouns 
E) Hedging

Question 14

Which of the following is a disadvantage of using too many short sentences?

Accepted Answer

A) Short sentences can lack punch. 
B) Short sentences can lack informative power. 
C) Short sentences are harder to understand. 
D) Short sentences are harder to skim for key points. 
E) Short sentences make writing feel disconnected. 
A) Short sentences can lack punch. 
B) Short sentences can lack informative power. 
C) Short sentences are harder to understand. 
D) Short sentences are harder to skim for key points. 
E) Short sentences make writing feel disconnected.

Question 15

Making limited use of white space in and around the text can dramatically improve readability on mobile screens.

Accepted Answer

A) True 
 B)False

Question 16

Which of the following tells the reader about the content of the section that follows?

Accepted Answer

A) Heading 
B) Subheading 
C) Major heading 
D) Descriptive heading 
E) Informative heading 
A) Heading 
B) Subheading 
C) Major heading 
D) Descriptive heading 
E) Informative heading

Question 17

Which of the following would work best to summarize or preview information?

Accepted Answer

A) Short sentences 
B) Medium length sentences 
C) Long sentences 
D) Heading 
E) Bullet points 
A) Short sentences 
B) Medium length sentences 
C) Long sentences 
D) Heading 
E) Bullet points

Question 18

A hedge sentence avoids what type of writing issue?

Accepted Answer

A) Overly long sentences 
B) Parallelism 
C) Absolute or definitive statements 
D) Dangling modifiers 
E) Long noun sequences 
A) Overly long sentences 
B) Parallelism 
C) Absolute or definitive statements 
D) Dangling modifiers 
E) Long noun sequences

Question 19

When determining delivery of a message,a general rule of thumb is "the sooner the better."

Accepted Answer

A) True 
 B)False

Question 20

Type modifications such as boldface,italics,underlining and color represent what design element?

Accepted Answer

A) Graphics 
B) Typeface 
C) Improved readability 
D) Type style 
E) Balance 
A) Graphics 
B) Typeface 
C) Improved readability 
D) Type style 
E) Balance

A flush left,ragged right type creates a more formal look to a document.

When working on revisions for someone else's work,what should happen to the writing style?

When formatting for mobile devices,which of the following should be included?

When revising for digital formats,what should receive special attention during the revision process?

Which of the following is true when determining the correct tone for a document?

Discuss the role of proofreading,grammar,spelling,clarity and other fundamentals of good writing in a document,including digital documents.

Phrases such as "the above mentioned," "the former," "the latter," and "the aforementioned" are examples of what?

Improvements in conciseness will also result in improvements in clarity.

Discuss techniques for making documents more concise,and provide ineffective and effective examples of each.

Which of the following is true for writing concise sentences?

When designing for mobile devices,it is best to minimize use of white space.

Which of the following is true for creating readable lists?

Use the word "can" instead of the phrase "you have the capability" to make your sentence more concise and avoid what?

Which of the following is a disadvantage of using too many short sentences?

Making limited use of white space in and around the text can dramatically improve readability on mobile screens.

Which of the following tells the reader about the content of the section that follows?

Which of the following would work best to summarize or preview information?

A hedge sentence avoids what type of writing issue?

When determining delivery of a message,a general rule of thumb is "the sooner the better."

Type modifications such as boldface,italics,underlining and color represent what design element?

Understanding Business Communication in Todays Workplace

Collaboration, interpersonal Communication, and Business Etiquette

Planning Business Messages

Writing Business Messages

Crafting Messages for Digital Channels

Writing Routine and Positive Messages

Writing Negative Messages

Writing Persuasive Messages

Understanding and Planning Reports and Proposals

Writing and Completing Reports and Proposals

Developing Oral and Online Presentations

Building Careers and Writing Résumés

Applying and Interviewing for Employment

Format and Layout of Business Documents

Documentation of Report Sources

Correction Symbols

Filters

Exam 5: Completing Business Messages

A flush left,ragged right type creates a more formal look to a document.

When working on revisions for someone else's work,what should happen to the writing style?

When formatting for mobile devices,which of the following should be included?

When revising for digital formats,what should receive special attention during the revision process?

Which of the following is true when determining the correct tone for a document?

Discuss the role of proofreading,grammar,spelling,clarity and other fundamentals of good writing in a document,including digital documents.

Phrases such as "the above mentioned," "the former," "the latter," and "the aforementioned" are examples of what?

Improvements in conciseness will also result in improvements in clarity.

Discuss techniques for making documents more concise,and provide ineffective and effective examples of each.

Which of the following is true for writing concise sentences?

When designing for mobile devices,it is best to minimize use of white space.

Which of the following is true for creating readable lists?

Use the word "can" instead of the phrase "you have the capability" to make your sentence more concise and avoid what?

Which of the following is a disadvantage of using too many short sentences?

Making limited use of white space in and around the text can dramatically improve readability on mobile screens.

Which of the following tells the reader about the content of the section that follows?

Which of the following would work best to summarize or preview information?

A hedge sentence avoids what type of writing issue?

When determining delivery of a message,a general rule of thumb is "the sooner the better."

Type modifications such as boldface,italics,underlining and color represent what design element?

Understanding Business Communication in Todays Workplace

Collaboration, interpersonal Communication, and Business Etiquette

Planning Business Messages

Writing Business Messages

Crafting Messages for Digital Channels

Writing Routine and Positive Messages

Writing Negative Messages

Writing Persuasive Messages

Understanding and Planning Reports and Proposals

Writing and Completing Reports and Proposals

Developing Oral and Online Presentations

Building Careers and Writing Résumés

Applying and Interviewing for Employment

Format and Layout of Business Documents

Documentation of Report Sources

Correction Symbols

Filters