Question 1

Which of the following has two main clauses and expresses two or more thoughts of equal importance?

Accepted Answer

A) A passive sentence 
B) A simple sentence 
C) A compound sentence 
D) A complex sentence 
E) A compound-complex sentence 
A) A passive sentence 
B) A simple sentence 
C) A compound sentence 
D) A complex sentence 
E) A compound-complex sentence

Question 2

To relate one thought to another,what writing technique should be used?

Accepted Answer

A) Topic sentences 
B) Unified paragraphs 
C) Transitions 
D) Complex sentences 
E) Bullet points 
A) Topic sentences 
B) Unified paragraphs 
C) Transitions 
D) Complex sentences 
E) Bullet points

Question 3

Which of the following is true for employees who represent a company to stakeholders and other members of the public?

Accepted Answer

A) Communication style should be relaxed. 
B) Communication style should be reflective of the person communicating. 
C) Communication should be scripted without deviation. 
D) Communication should be handled consistently regardless of audience. 
E) Communication should be based on predetermined guidelines set up by the organization. 
A) Communication style should be relaxed. 
B) Communication style should be reflective of the person communicating. 
C) Communication should be scripted without deviation. 
D) Communication should be handled consistently regardless of audience. 
E) Communication should be based on predetermined guidelines set up by the organization.

Question 4

What will best motivate an audience member to take a particular action identified in a communication?

Accepted Answer

A) Their understanding the consequences of not taking the action 
B) Using a courteous tone that requests immediate action 
C) Using basic manners such as "please" and "thank you" 
D) Their understanding of how taking the desired action will benefit them 
E) Copying a senior leadership member in the communication 
A) Their understanding the consequences of not taking the action 
B) Using a courteous tone that requests immediate action 
C) Using basic manners such as "please" and "thank you" 
D) Their understanding of how taking the desired action will benefit them 
E) Copying a senior leadership member in the communication

Question 5

Develop a scenario where a passive voice would be appropriate to use,identifying reasons for using the passive voice.

Accepted Answer

The passive voice should be used with ca

Question 6

Words or phrases that are so common they have lost their power to communicate are called what?

Accepted Answer

A) Abstract words 
B) Concrete words 
C) Clichés 
D) Buzzwords 
E) Jargon 
A) Abstract words 
B) Concrete words 
C) Clichés 
D) Buzzwords 
E) Jargon

Question 7

The specialized language of a particular profession or industry is known as clichés.

Accepted Answer

A) True 
 B)False

Question 8

A paragraph that uses examples or demonstrates a main idea uses what technique for paragraph development?

Accepted Answer

A) Illustration 
B) Comparison or contrast 
C) Cause and effect 
D) Classification 
E) Problem and solution 
A) Illustration 
B) Comparison or contrast 
C) Cause and effect 
D) Classification 
E) Problem and solution

Question 9

The measure of a person's believability is known as what?

Accepted Answer

A) Qualifications 
B) Credibility 
C) Endorsement 
D) Credentials 
E) Objectivity 
A) Qualifications 
B) Credibility 
C) Endorsement 
D) Credentials 
E) Objectivity

Question 10

Poor grammar suggests to readers that you lack professionalism.

Accepted Answer

A) True 
 B)False

Question 11

When the writer needs to create a lengthy message they know will be read on the mobile device,which of the following will be most effective for the audience?

Accepted Answer

A) Linear organization 
B) Inverted pyramid 
C) Executive summary 
D) Micro rests 
E) Indirect approach 
A) Linear organization 
B) Inverted pyramid 
C) Executive summary 
D) Micro rests 
E) Indirect approach

Question 12

After you have established credibility,you need to spend time convincing people that you are a trustworthy source of information.

Accepted Answer

A) True 
 B)False

Question 13

When diplomacy is called for,what writing style would be most appropriate?

Accepted Answer

A) Active voice 
B) Intimacy 
C) Passive voice 
D) Obsolete language 
E) Conversational tone 
A) Active voice 
B) Intimacy 
C) Passive voice 
D) Obsolete language 
E) Conversational tone

Question 14

Which of the following are most open to interpretation by the audience,based on their experiences?

Accepted Answer

A) Abstract words 
B) Concrete words 
C) Clichés 
D) Buzzwords 
E) Jargon 
A) Abstract words 
B) Concrete words 
C) Clichés 
D) Buzzwords 
E) Jargon

Question 15

Discuss how topic sentences,headings and subheadings can be used in a blog.

Accepted Answer

Like any other document with heading and

Question 16

Discuss why micro-rests are important when creating a document for a mobile device.

Accepted Answer

Small screens make it difficult for read

Question 17

Words that express thoughts clearly tend to be what types of words?

Accepted Answer

A) Jargon 
B) Concrete words 
C) Strong, precise words 
D) Abstract words 
E) Nouns 
A) Jargon 
B) Concrete words 
C) Strong, precise words 
D) Abstract words 
E) Nouns

Question 18

A euphemism is a word that conveys meaning without carrying negative connotations.

Accepted Answer

A) True 
 B)False

Question 19

When showing how a general idea is broken into specific categories,how should a paragraph be developed?

Accepted Answer

A) Using problem and solution 
B) Using classification 
C) Using cause and effect 
D) Using comparison or contrast 
E) Using illustration 
A) Using problem and solution 
B) Using classification 
C) Using cause and effect 
D) Using comparison or contrast 
E) Using illustration

Question 20

In general,the higher the message goes in the organization,the more formal the tone.

Accepted Answer

A) True 
 B)False

Which of the following has two main clauses and expresses two or more thoughts of equal importance?

To relate one thought to another,what writing technique should be used?

Which of the following is true for employees who represent a company to stakeholders and other members of the public?

What will best motivate an audience member to take a particular action identified in a communication?

Develop a scenario where a passive voice would be appropriate to use,identifying reasons for using the passive voice.

Words or phrases that are so common they have lost their power to communicate are called what?

The specialized language of a particular profession or industry is known as clichés.

A paragraph that uses examples or demonstrates a main idea uses what technique for paragraph development?

The measure of a person's believability is known as what?

Poor grammar suggests to readers that you lack professionalism.

When the writer needs to create a lengthy message they know will be read on the mobile device,which of the following will be most effective for the audience?

After you have established credibility,you need to spend time convincing people that you are a trustworthy source of information.

When diplomacy is called for,what writing style would be most appropriate?

Which of the following are most open to interpretation by the audience,based on their experiences?

Discuss how topic sentences,headings and subheadings can be used in a blog.

Discuss why micro-rests are important when creating a document for a mobile device.

Words that express thoughts clearly tend to be what types of words?

A euphemism is a word that conveys meaning without carrying negative connotations.

When showing how a general idea is broken into specific categories,how should a paragraph be developed?

In general,the higher the message goes in the organization,the more formal the tone.

Understanding Business Communication in Todays Workplace

Collaboration, interpersonal Communication, and Business Etiquette

Planning Business Messages

Completing Business Messages

Crafting Messages for Digital Channels

Writing Routine and Positive Messages

Writing Negative Messages

Writing Persuasive Messages

Understanding and Planning Reports and Proposals

Writing and Completing Reports and Proposals

Developing Oral and Online Presentations

Building Careers and Writing Résumés

Applying and Interviewing for Employment

Format and Layout of Business Documents

Documentation of Report Sources

Correction Symbols

Filters

Exam 4: Writing Business Messages

Which of the following has two main clauses and expresses two or more thoughts of equal importance?

To relate one thought to another,what writing technique should be used?

Which of the following is true for employees who represent a company to stakeholders and other members of the public?

What will best motivate an audience member to take a particular action identified in a communication?

Develop a scenario where a passive voice would be appropriate to use,identifying reasons for using the passive voice.

Words or phrases that are so common they have lost their power to communicate are called what?

The specialized language of a particular profession or industry is known as clichés.

A paragraph that uses examples or demonstrates a main idea uses what technique for paragraph development?

The measure of a person's believability is known as what?

Poor grammar suggests to readers that you lack professionalism.

When the writer needs to create a lengthy message they know will be read on the mobile device,which of the following will be most effective for the audience?

After you have established credibility,you need to spend time convincing people that you are a trustworthy source of information.

When diplomacy is called for,what writing style would be most appropriate?

Which of the following are most open to interpretation by the audience,based on their experiences?

Discuss how topic sentences,headings and subheadings can be used in a blog.

Discuss why micro-rests are important when creating a document for a mobile device.

Words that express thoughts clearly tend to be what types of words?

A euphemism is a word that conveys meaning without carrying negative connotations.

When showing how a general idea is broken into specific categories,how should a paragraph be developed?

In general,the higher the message goes in the organization,the more formal the tone.

Understanding Business Communication in Todays Workplace

Collaboration, interpersonal Communication, and Business Etiquette

Planning Business Messages

Completing Business Messages

Crafting Messages for Digital Channels

Writing Routine and Positive Messages

Writing Negative Messages

Writing Persuasive Messages

Understanding and Planning Reports and Proposals

Writing and Completing Reports and Proposals

Developing Oral and Online Presentations

Building Careers and Writing Résumés

Applying and Interviewing for Employment

Format and Layout of Business Documents

Documentation of Report Sources

Correction Symbols

Filters