Question 1

Which of the following is not an example of a transaction broker?

Accepted Answer

A) a stockbroker 
B) a real estate agent 
C) an accountant 
D) an employment agency 
A) a stockbroker 
B) a real estate agent 
C) an accountant 
D) an employment agency

Question 2

What are the challenges faced by automobile manufacturers in selling online?

Accepted Answer

Currently, U.S. franchising law prohibit

Question 3

Which of the following had the highest online sales revenue in 2014?

Accepted Answer

A) Macy's 
B) Walmart 
C) Sears 
D) Target 
A) Macy's 
B) Walmart 
C) Sears 
D) Target

Question 4

Which of the following is not one of the seven major segments of the retail industry?

Accepted Answer

A) electronics and computers 
B) specialty stores 
C) gasoline and fuel 
D) food and beverage 
A) electronics and computers 
B) specialty stores 
C) gasoline and fuel 
D) food and beverage

Question 5

What is another name for pro forma earnings?

Accepted Answer

A) net margin 
B) operating income 
C) earnings before income taxes, depreciation, and amortization (EBITD
A)  
D) generally accepted accounting principles (GAA 
A) net margin 
B) operating income 
C) earnings before income taxes, depreciation, and amortization (EBITD
A)  
D) generally accepted accounting principles (GAA

Question 6

Virtual merchants face potentially large costs for all of the following except:

Accepted Answer

A) building and maintaining a Web site. 
B) building and maintaining physical stores. 
C) building an order fulfillment infrastructure. 
D) developing a brand name. 
A) building and maintaining a Web site. 
B) building and maintaining physical stores. 
C) building an order fulfillment infrastructure. 
D) developing a brand name.

Question 7

Which of the following is a subscription-based retailer using predictive marketing and Big Data?

Accepted Answer

A) Macy's 
B) Birchbox 
C) Dell 
D) Lands' End 
A) Macy's 
B) Birchbox 
C) Dell 
D) Lands' End

Question 8

Which of the following is not a major trend in online retail for 2015-2016?

Accepted Answer

A) Online retail remains the fastest growing retail channel. 
B) Lunchtime purchases are the fastest growing time segment for online retail purchases. 
C) Online retailers place an increased emphasis on providing an improved "shopping experience". 
D) Virtual merchants using a subscription-based revenue model emerge. 
A) Online retail remains the fastest growing retail channel. 
B) Lunchtime purchases are the fastest growing time segment for online retail purchases. 
C) Online retailers place an increased emphasis on providing an improved "shopping experience". 
D) Virtual merchants using a subscription-based revenue model emerge.

Question 9

Consumers are primarily price-driven when shopping on the Internet.

Accepted Answer

A) True 
 B)False

Question 10

The lower the ________ compared to revenue, the higher the gross profit.

Accepted Answer

A) assets 
B) cost of sales 
C) gross margin 
D) operating expenses 
A) assets 
B) cost of sales 
C) gross margin 
D) operating expenses

Question 11

All of the following were factors that precipitated the growth of MOTO except:

Accepted Answer

A) the national toll-free call system. 
B) the growth of the cellular phone industry. 
C) falling long distance telecommunications prices. 
D) the growth of the credit card industry. 
A) the national toll-free call system. 
B) the growth of the cellular phone industry. 
C) falling long distance telecommunications prices. 
D) the growth of the credit card industry.

Question 12

Which of the following best explains why the service sector is a natural avenue for e-commerce?

Accepted Answer

A) The service sector is less geographically reliant and more globally oriented. 
B) The service sector has historically been more technology-reliant. 
C) Much of the value in services is based on the collection, storage, and exchange of information. 
D) It is not; services are difficult to translate to e-commerce because they rely on face-to-face communication and barter. 
A) The service sector is less geographically reliant and more globally oriented. 
B) The service sector has historically been more technology-reliant. 
C) Much of the value in services is based on the collection, storage, and exchange of information. 
D) It is not; services are difficult to translate to e-commerce because they rely on face-to-face communication and barter.

Question 13

All of the following are advantages of online retail except:

Accepted Answer

A) lower supply chain costs. 
B) lower cost of distribution. 
C) ability to change prices. 
D) faster delivery of goods. 
A) lower supply chain costs. 
B) lower cost of distribution. 
C) ability to change prices. 
D) faster delivery of goods.

Question 14

All of the following are strategic factors that pertain specifically to a firm and its related businesses except:

Accepted Answer

A) core competencies. 
B) synergies. 
C) technology. 
D) power of customers. 
A) core competencies. 
B) synergies. 
C) technology. 
D) power of customers.

Question 15

Which of the following has the highest share of online retail sales?

Accepted Answer

A) omni-channel merchants 
B) virtual merchants 
C) catalog merchants 
D) manufacturer-direct 
A) omni-channel merchants 
B) virtual merchants 
C) catalog merchants 
D) manufacturer-direct

Question 16

Which of the following statements about online banking is not true?

Accepted Answer

A) Top mobile banking activities include checking balances and bank statements and viewing recent transactions. 
B) Online and mobile banking transactions provide significant costs savings for banks. 
C) Millennials are adopting mobile banking at a much higher rate than those who are older. 
D) More people use a tablet for mobile banking than a mobile phone. 
A) Top mobile banking activities include checking balances and bank statements and viewing recent transactions. 
B) Online and mobile banking transactions provide significant costs savings for banks. 
C) Millennials are adopting mobile banking at a much higher rate than those who are older. 
D) More people use a tablet for mobile banking than a mobile phone.

Question 17

In 2015, the number of online buyers was over 170 million.

Accepted Answer

A) True 
 B)False

Question 18

On-demand service companies collect a fee from both sellers and buyers who use the platform.

Accepted Answer

A) True 
 B)False

Question 19

Expedia owns all of the following except:

Accepted Answer

A) Travelocity. 
B) Orbitz. 
C) TripAdvisor. 
D) CheapTickets. 
A) Travelocity. 
B) Orbitz. 
C) TripAdvisor. 
D) CheapTickets.

Question 20

Which of the following is not a major trend in the online recruitment services industry?

Accepted Answer

A) disintermediation 
B) millennials and GenX primarily use mobile devices to search for jobs 
C) social recruiting 
D) hiring by algorithm 
A) disintermediation 
B) millennials and GenX primarily use mobile devices to search for jobs 
C) social recruiting 
D) hiring by algorithm

Which of the following is not an example of a transaction broker?

What are the challenges faced by automobile manufacturers in selling online?

Which of the following had the highest online sales revenue in 2014?

Which of the following is not one of the seven major segments of the retail industry?

What is another name for pro forma earnings?

Virtual merchants face potentially large costs for all of the following except:

Which of the following is a subscription-based retailer using predictive marketing and Big Data?

Which of the following is not a major trend in online retail for 2015-2016?

Consumers are primarily price-driven when shopping on the Internet.

The lower the ________ compared to revenue, the higher the gross profit.

All of the following were factors that precipitated the growth of MOTO except:

Which of the following best explains why the service sector is a natural avenue for e-commerce?

All of the following are advantages of online retail except:

All of the following are strategic factors that pertain specifically to a firm and its related businesses except:

Which of the following has the highest share of online retail sales?

Which of the following statements about online banking is not true?

In 2015, the number of online buyers was over 170 million.

On-demand service companies collect a fee from both sellers and buyers who use the platform.

Expedia owns all of the following except:

Which of the following is not a major trend in the online recruitment services industry?

The Revolution Is Just Beginning

E-Commerce Business Models and Concepts

E-Commerce Infrastructure: the Internet, Web, and Mobile Platform

Building an E-Commerce Presence: Web Sites, Mobile Sites, and Apps

E-Commerce Security and Payment Systems

E-Commerce Marketing and Advertising Concepts

Social, Mobile, and Local Marketing

Ethical, Social, and Political Issues in E-Commerce

Online Content and Media

Social Networks, Auctions, and Portals

B2b E-Commerce: Supply Chain Management and Collaborative Commerce

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Exam 9: Online Retailing and Services

Which of the following is not an example of a transaction broker?

What are the challenges faced by automobile manufacturers in selling online?

Which of the following had the highest online sales revenue in 2014?

Which of the following is not one of the seven major segments of the retail industry?

What is another name for pro forma earnings?

Virtual merchants face potentially large costs for all of the following except:

Which of the following is a subscription-based retailer using predictive marketing and Big Data?

Which of the following is not a major trend in online retail for 2015-2016?

Consumers are primarily price-driven when shopping on the Internet.

The lower the ________ compared to revenue, the higher the gross profit.

All of the following were factors that precipitated the growth of MOTO except:

Which of the following best explains why the service sector is a natural avenue for e-commerce?

All of the following are advantages of online retail except:

All of the following are strategic factors that pertain specifically to a firm and its related businesses except:

Which of the following has the highest share of online retail sales?

Which of the following statements about online banking is not true?

In 2015, the number of online buyers was over 170 million.

On-demand service companies collect a fee from both sellers and buyers who use the platform.

Expedia owns all of the following except:

Which of the following is not a major trend in the online recruitment services industry?

The Revolution Is Just Beginning

E-Commerce Business Models and Concepts

E-Commerce Infrastructure: the Internet, Web, and Mobile Platform

Building an E-Commerce Presence: Web Sites, Mobile Sites, and Apps

E-Commerce Security and Payment Systems

E-Commerce Marketing and Advertising Concepts

Social, Mobile, and Local Marketing

Ethical, Social, and Political Issues in E-Commerce

Online Content and Media

Social Networks, Auctions, and Portals

B2b E-Commerce: Supply Chain Management and Collaborative Commerce

Filters