Question 1

Personal consumption of retail goods and services accounts for over 75% of total gross domestic product.

Accepted Answer

A) True 
 B)False  False

Question 2

Almost all recruiting professionals now use social networks in the recruiting process.

Accepted Answer

A) True 
 B)False  True

Question 3

All of the following are examples of the challenges that traditional manufacturers experience when using the Internet to sell directly to the consumer except:

Accepted Answer

A) moving to a demand-pull model. 
B) high cost structures. 
C) developing a fast-response online order and fulfillment system. 
D) channel conflict. 
A) moving to a demand-pull model. 
B) high cost structures. 
C) developing a fast-response online order and fulfillment system. 
D) channel conflict. B

Question 4

Current liabilities are debts of the firm that will be due within:

Accepted Answer

A) three months. 
B) six months. 
C) one year. 
D) two years. 
A) three months. 
B) six months. 
C) one year. 
D) two years.

Question 5

Contrary to predictions of analysts made during the early days of e-commerce, the Internet has led to both disintermediation and hypermediation on a widespread basis.

Accepted Answer

A) True 
 B)False

Question 6

Describe the vision of online retailing during the early days of e-commerce. Did these predictions and assumptions turn out to be true?

Accepted Answer

In the early days of e-commerce, entrepr

Question 7

Gross margin is defined as gross profit:

Accepted Answer

A) minus total operating expenses. 
B) divided by net sales revenues. 
C) divided by cost of sales. 
D) minus net income. 
A) minus total operating expenses. 
B) divided by net sales revenues. 
C) divided by cost of sales. 
D) minus net income.

Question 8

The existence of substitute products is a key industry strategic factor.

Accepted Answer

A) True 
 B)False

Question 9

For a quick check of a firm's short-term financial health, examine its:

Accepted Answer

A) working capital. 
B) gross margin. 
C) long-term debt. 
D) cost of sales. 
A) working capital. 
B) gross margin. 
C) long-term debt. 
D) cost of sales.

Question 10

Online retailing provides an example of the powerful role that intermediaries continue to play in retail trade.

Accepted Answer

A) True 
 B)False

Question 11

Service industry groups are categorized generally into two groups, those that provide transaction brokering and those that involve:

Accepted Answer

A) retailing goods. 
B) personalization. 
C) information brokering. 
D) providing hands-on services. 
A) retailing goods. 
B) personalization. 
C) information brokering. 
D) providing hands-on services.

Question 12

All of the following statements about the online real estate services market are true except:

Accepted Answer

A) most people use the Internet to search for a home, but still use the services of a real estate agent to complete the purchase. 
B) real estate differs from other types of online financial services because it is impossible to complete a property transaction online. 
C) the primary service offered by real estate sites is a listing of houses available. 
D) the Internet and e-commerce have created significant disintermediation in the real estate marketplace. 
A) most people use the Internet to search for a home, but still use the services of a real estate agent to complete the purchase. 
B) real estate differs from other types of online financial services because it is impossible to complete a property transaction online. 
C) the primary service offered by real estate sites is a listing of houses available. 
D) the Internet and e-commerce have created significant disintermediation in the real estate marketplace.

Question 13

All of the following statements about Amazon are true except:

Accepted Answer

A) Amazon showed a profit in 2014. 
B) Amazon Web Services is now a major part of Amazon's business. 
C) eBay can be considered a competitor of Amazon's. 
D) Amazon continues to generate revenue primarily by selling products. 
A) Amazon showed a profit in 2014. 
B) Amazon Web Services is now a major part of Amazon's business. 
C) eBay can be considered a competitor of Amazon's. 
D) Amazon continues to generate revenue primarily by selling products.

Question 14

Big Data plays an important role in predictive marketing.

Accepted Answer

A) True 
 B)False

Question 15

Which of the following would not be considered a current asset?

Accepted Answer

A) long-term investments 
B) cash 
C) accounts receivable 
D) marketable securities 
A) long-term investments 
B) cash 
C) accounts receivable 
D) marketable securities

Question 16

Identify and discuss the key features of the online insurance industry.

Accepted Answer

The insurance industry is part of the fi

Question 17

Which of the following is not a key industry strategic factor?

Accepted Answer

A) synergies 
B) barriers to entry 
C) industry value chain 
D) existence of substitute products 
A) synergies 
B) barriers to entry 
C) industry value chain 
D) existence of substitute products

Question 18

Which of the following measures the percentage of sales revenue a firm is able to retain after all expenses are deducted from gross revenues?

Accepted Answer

A) gross profit 
B) net margin 
C) operating margin 
D) working capital 
A) gross profit 
B) net margin 
C) operating margin 
D) working capital

Question 19

Omni-channel merchants are also referred to as:

Accepted Answer

A) virtual merchants. 
B) bricks-and-clicks companies. 
C) catalog merchants. 
D) manufacturer-direct firms. 
A) virtual merchants. 
B) bricks-and-clicks companies. 
C) catalog merchants. 
D) manufacturer-direct firms.

Question 20

Which of these job recruitment sites is not a job listing aggregator?

Accepted Answer

A) Indeed 
B) SimplyHired 
C) Glassdoor 
D) CareerBuilder 
A) Indeed 
B) SimplyHired 
C) Glassdoor 
D) CareerBuilder

Personal consumption of retail goods and services accounts for over 75% of total gross domestic product.

Almost all recruiting professionals now use social networks in the recruiting process.

All of the following are examples of the challenges that traditional manufacturers experience when using the Internet to sell directly to the consumer except:

Current liabilities are debts of the firm that will be due within:

Contrary to predictions of analysts made during the early days of e-commerce, the Internet has led to both disintermediation and hypermediation on a widespread basis.

Describe the vision of online retailing during the early days of e-commerce. Did these predictions and assumptions turn out to be true?

Gross margin is defined as gross profit:

The existence of substitute products is a key industry strategic factor.

For a quick check of a firm's short-term financial health, examine its:

Online retailing provides an example of the powerful role that intermediaries continue to play in retail trade.

Service industry groups are categorized generally into two groups, those that provide transaction brokering and those that involve:

All of the following statements about the online real estate services market are true except:

All of the following statements about Amazon are true except:

Big Data plays an important role in predictive marketing.

Which of the following would not be considered a current asset?

Identify and discuss the key features of the online insurance industry.

Which of the following is not a key industry strategic factor?

Which of the following measures the percentage of sales revenue a firm is able to retain after all expenses are deducted from gross revenues?

Omni-channel merchants are also referred to as:

Which of these job recruitment sites is not a job listing aggregator?

The Revolution Is Just Beginning

E-Commerce Business Models and Concepts

E-Commerce Infrastructure: the Internet, Web, and Mobile Platform

Building an E-Commerce Presence: Web Sites, Mobile Sites, and Apps

E-Commerce Security and Payment Systems

E-Commerce Marketing and Advertising Concepts

Social, Mobile, and Local Marketing

Ethical, Social, and Political Issues in E-Commerce

Online Content and Media

Social Networks, Auctions, and Portals

B2b E-Commerce: Supply Chain Management and Collaborative Commerce

Filters

Exam 9: Online Retailing and Services

Personal consumption of retail goods and services accounts for over 75% of total gross domestic product.

Almost all recruiting professionals now use social networks in the recruiting process.

All of the following are examples of the challenges that traditional manufacturers experience when using the Internet to sell directly to the consumer except:

Current liabilities are debts of the firm that will be due within:

Contrary to predictions of analysts made during the early days of e-commerce, the Internet has led to both disintermediation and hypermediation on a widespread basis.

Describe the vision of online retailing during the early days of e-commerce. Did these predictions and assumptions turn out to be true?

Gross margin is defined as gross profit:

The existence of substitute products is a key industry strategic factor.

For a quick check of a firm's short-term financial health, examine its:

Online retailing provides an example of the powerful role that intermediaries continue to play in retail trade.

Service industry groups are categorized generally into two groups, those that provide transaction brokering and those that involve:

All of the following statements about the online real estate services market are true except:

All of the following statements about Amazon are true except:

Big Data plays an important role in predictive marketing.

Which of the following would not be considered a current asset?

Identify and discuss the key features of the online insurance industry.

Which of the following is not a key industry strategic factor?

Which of the following measures the percentage of sales revenue a firm is able to retain after all expenses are deducted from gross revenues?

Omni-channel merchants are also referred to as:

Which of these job recruitment sites is not a job listing aggregator?

The Revolution Is Just Beginning

E-Commerce Business Models and Concepts

E-Commerce Infrastructure: the Internet, Web, and Mobile Platform

Building an E-Commerce Presence: Web Sites, Mobile Sites, and Apps

E-Commerce Security and Payment Systems

E-Commerce Marketing and Advertising Concepts

Social, Mobile, and Local Marketing

Ethical, Social, and Political Issues in E-Commerce

Online Content and Media

Social Networks, Auctions, and Portals

B2b E-Commerce: Supply Chain Management and Collaborative Commerce

Filters