Question 1

Like the scientific method, evidence-based HR management should have all of the following characteristics EXCEPT ________.

Accepted Answer

A) use of data 
B) experimentation 
C) subjectivity 
D) prediction 
A) use of data 
B) experimentation 
C) subjectivity 
D) prediction

Question 2

Companies like Ferrari are known as ________ because they carve out a market niche and compete by providing a product that customers can attain in no other way.

Accepted Answer

A) cost leaders 
B) focusers 
C) visionaries 
D) market leaders 
A) cost leaders 
B) focusers 
C) visionaries 
D) market leaders

Question 3

Harley-Davidson sells a line of boots, helmets, and leather jackets indicating that the firm is pursuing which of the following strategies?

Accepted Answer

A) consolidation 
B) geographic expansion 
C) diversification 
D) horizontal integration 
A) consolidation 
B) geographic expansion 
C) diversification 
D) horizontal integration

Question 4

Which of the following is a strategic planning tool that offers an overview of how each department's performance contributes to achieving the company's overall strategic goals?

Accepted Answer

A) digital dashboard 
B) HR scorecard 
C) strategy map 
D) HR audit 
A) digital dashboard 
B) HR scorecard 
C) strategy map 
D) HR audit

Question 5

MAX Computers manufactures affordable laptops and desktops at its factory in Arizona. MAX has experienced a moderate amount of financial success, but upper management wants the firm to grow at a faster rate and become a bigger player in the highly competitive computer market. The firm's greatest problems relate to its employees. Employee turnover is high-most employees at MAX leave within two years or less of being hired. In addition, the rate of productivity among employees is not as high as executives would like. The vice president of human resources is considering moving MAX towards a high-performance work system. Which of the following questions is most relevant to MAX's decision to move toward a high-performance work system?

Accepted Answer

A) How would the implementation of self-managing work teams affect employee morale and work standards at MAX? 
B) How will qualitative performance measures address the needs of MAX employees in regards to the firm's benefits plan? 
C) What roles should line managers, staff managers, and HR managers at MAX play in performance appraisals? 
D) What economic and demographic trends in the U.S. are related to the employee turnover rate at MAX? 
A) How would the implementation of self-managing work teams affect employee morale and work standards at MAX? 
B) How will qualitative performance measures address the needs of MAX employees in regards to the firm's benefits plan? 
C) What roles should line managers, staff managers, and HR managers at MAX play in performance appraisals? 
D) What economic and demographic trends in the U.S. are related to the employee turnover rate at MAX?

Question 6

Which term refers to software applications used to analyze and draw conclusions from HR data?

Accepted Answer

A) data mines 
B) talent analytics 
C) HR scorecards 
D) digital dashboards 
A) data mines 
B) talent analytics 
C) HR scorecards 
D) digital dashboards

Question 7

What is a high-performance work system? What role does strategic human resource management play in high-performance work systems?

Accepted Answer

A high-performance work system is a set

Question 8

A company's business-level strategy identifies the ________.

Accepted Answer

A) ways to strengthen a firm's long-term competitive position in the marketplace 
B) tools for diversifying a business portfolio through the acquisition of MNEs 
C) means to becoming a low-cost leader within a highly competitive industry 
D) ways to carve out a market niche in order to compete for high-end customers 
A) ways to strengthen a firm's long-term competitive position in the marketplace 
B) tools for diversifying a business portfolio through the acquisition of MNEs 
C) means to becoming a low-cost leader within a highly competitive industry 
D) ways to carve out a market niche in order to compete for high-end customers

Question 9

Which of the following refers to an analysis by which an organization measures where it currently stands and determines what it has to accomplish to improve its HR functions?

Accepted Answer

A) HR methodology 
B) HR benchmark 
C) HR checklist 
D) HR audit 
A) HR methodology 
B) HR benchmark 
C) HR checklist 
D) HR audit

Question 10

Which of the following questions would LEAST likely be answered by the use of workforce analytics software?

Accepted Answer

A) Which departments need improvement? 
B) What hiring policies are standard in the industry? 
C) How many workers will the firm need in five years? 
D) Why do employees choose to leave the organization? 
A) Which departments need improvement? 
B) What hiring policies are standard in the industry? 
C) How many workers will the firm need in five years? 
D) Why do employees choose to leave the organization?

Question 11

Which of the following terms refers to the process of comparing and analyzing the practices of one firm with those of a high-performing company?

Accepted Answer

A) benchmarking 
B) diversifying 
C) strategizing 
D) outsourcing 
A) benchmarking 
B) diversifying 
C) strategizing 
D) outsourcing

Question 12

Which of the following terms refers to a set of human resource management policies and practices that promote organizational effectiveness?

Accepted Answer

A) management by objectives system 
B) human resource metric 
C) high-performance work system 
D) strategic human resource map 
A) management by objectives system 
B) human resource metric 
C) high-performance work system 
D) strategic human resource map

Question 13

What is an applicant tracking system? How can such systems improve a firm's talent management efforts?

Accepted Answer

An applicant tracking system allows a fi

Question 14

Strategic management is best defined as the process of identifying and executing the organization's strategic plan by matching the company's capabilities with its ________.

Accepted Answer

A) environmental demands 
B) competitive standards 
C) natural resources 
D) hierarchical skills 
A) environmental demands 
B) competitive standards 
C) natural resources 
D) hierarchical skills

Question 15

High-performance companies are less likely than low-performance companies to invest in costly employee training programs.

Accepted Answer

A) True 
 B)False

Question 16

McDonald's addressed its lagging profitability by first closing stores operating below its guidelines. McDonald's used a consolidation strategy.

Accepted Answer

A) True 
 B)False

Question 17

In order to generate the desired workforce skill, competencies, and behaviors that a firm needs to achieve its strategic goals, human resource management must first develop ________.

Accepted Answer

A) strategic plans 
B) HR policies 
C) employee skills 
D) company norms 
A) strategic plans 
B) HR policies 
C) employee skills 
D) company norms

Question 18

What is the first step in the strategic management process?

Accepted Answer

A) formulating a strategy 
B) asking, "Where are we now as a business?" 
C) evaluating the strategic plan 
D) implementing an environmental scan 
A) formulating a strategy 
B) asking, "Where are we now as a business?" 
C) evaluating the strategic plan 
D) implementing an environmental scan

Question 19

Reese Enterprises seeks to fill upper-level positions internally whenever possible and uses validated selection tests when considering external hires. This most likely suggests the company is developing a ________.

Accepted Answer

A) high-performance work system 
B) scorecard management system 
C) benchmark and metric analysis 
D) management by objectives strategy 
A) high-performance work system 
B) scorecard management system 
C) benchmark and metric analysis 
D) management by objectives strategy

Question 20

MAX Computers manufactures affordable laptops, desktops, and tablets at its factory in Arizona. MAX has experienced a moderate amount of financial success, but upper management wants the firm to grow at a faster rate and become a bigger player in the highly competitive computer market. The firm's greatest problems relate to its employees. Employee turnover is high-most employees at MAX leave within two years or less of being hired. In addition, the rate of productivity among employees is not as high as executives would like. The vice president of human resources is considering moving MAX towards a high-performance work system. Which of the following best supports the argument that MAX should move towards a high-performance work system?

Accepted Answer

A) MAX competitors regularly use benchmarking to compare their employees to those in other firms. 
B) MAX customers purchase new computers every two years according to online customer surveys. 
C) Outsourcing clerical tasks would enable MAX to raise employee salaries and increase productivity. 
D) Using advanced recruitment and hiring practices will allow MAX to improve employee productivity. 
A) MAX competitors regularly use benchmarking to compare their employees to those in other firms. 
B) MAX customers purchase new computers every two years according to online customer surveys. 
C) Outsourcing clerical tasks would enable MAX to raise employee salaries and increase productivity. 
D) Using advanced recruitment and hiring practices will allow MAX to improve employee productivity.

Like the scientific method, evidence-based HR management should have all of the following characteristics EXCEPT ________.

Companies like Ferrari are known as ________ because they carve out a market niche and compete by providing a product that customers can attain in no other way.

Harley-Davidson sells a line of boots, helmets, and leather jackets indicating that the firm is pursuing which of the following strategies?

Which of the following is a strategic planning tool that offers an overview of how each department's performance contributes to achieving the company's overall strategic goals?

Which term refers to software applications used to analyze and draw conclusions from HR data?

What is a high-performance work system? What role does strategic human resource management play in high-performance work systems?

A company's business-level strategy identifies the ________.

Which of the following refers to an analysis by which an organization measures where it currently stands and determines what it has to accomplish to improve its HR functions?

Which of the following questions would LEAST likely be answered by the use of workforce analytics software?

Which of the following terms refers to the process of comparing and analyzing the practices of one firm with those of a high-performing company?

Which of the following terms refers to a set of human resource management policies and practices that promote organizational effectiveness?

What is an applicant tracking system? How can such systems improve a firm's talent management efforts?

Strategic management is best defined as the process of identifying and executing the organization's strategic plan by matching the company's capabilities with its ________.

High-performance companies are less likely than low-performance companies to invest in costly employee training programs.

McDonald's addressed its lagging profitability by first closing stores operating below its guidelines. McDonald's used a consolidation strategy.

In order to generate the desired workforce skill, competencies, and behaviors that a firm needs to achieve its strategic goals, human resource management must first develop ________.

What is the first step in the strategic management process?

Reese Enterprises seeks to fill upper-level positions internally whenever possible and uses validated selection tests when considering external hires. This most likely suggests the company is developing a ________.

Introduction to Human Resource Management

Equal Opportunity and the Law

Job Analysis and the Talent Management Process

Personnel Planning and Recruiting

Employee Testing and Selection

Interviewing Candidates

Training and Developing Employees

Performance Management and Appraisal

Employee Retention, Engagement, and Careers

Establishing Strategic Pay Plans

Pay for Performance and Financial Incentives

Benefits and Services

Building Positive Employee Relations

Labor Relations and Collective Bargaining

Safety, Health, and Risk Management

Managing Global Human Resources

Managing Human Resources in Small and Entrepreneurial Firms

Filters

Exam 3: Human Resource Management Strategy and Analysis

Like the scientific method, evidence-based HR management should have all of the following characteristics EXCEPT ________.

Companies like Ferrari are known as ________ because they carve out a market niche and compete by providing a product that customers can attain in no other way.

Harley-Davidson sells a line of boots, helmets, and leather jackets indicating that the firm is pursuing which of the following strategies?

Which of the following is a strategic planning tool that offers an overview of how each department's performance contributes to achieving the company's overall strategic goals?

Which term refers to software applications used to analyze and draw conclusions from HR data?

What is a high-performance work system? What role does strategic human resource management play in high-performance work systems?

A company's business-level strategy identifies the ________.

Which of the following refers to an analysis by which an organization measures where it currently stands and determines what it has to accomplish to improve its HR functions?

Which of the following questions would LEAST likely be answered by the use of workforce analytics software?

Which of the following terms refers to the process of comparing and analyzing the practices of one firm with those of a high-performing company?

Which of the following terms refers to a set of human resource management policies and practices that promote organizational effectiveness?

What is an applicant tracking system? How can such systems improve a firm's talent management efforts?

Strategic management is best defined as the process of identifying and executing the organization's strategic plan by matching the company's capabilities with its ________.

High-performance companies are less likely than low-performance companies to invest in costly employee training programs.

McDonald's addressed its lagging profitability by first closing stores operating below its guidelines. McDonald's used a consolidation strategy.

In order to generate the desired workforce skill, competencies, and behaviors that a firm needs to achieve its strategic goals, human resource management must first develop ________.

What is the first step in the strategic management process?

Reese Enterprises seeks to fill upper-level positions internally whenever possible and uses validated selection tests when considering external hires. This most likely suggests the company is developing a ________.

Introduction to Human Resource Management

Equal Opportunity and the Law

Job Analysis and the Talent Management Process

Personnel Planning and Recruiting

Employee Testing and Selection

Interviewing Candidates

Training and Developing Employees

Performance Management and Appraisal

Employee Retention, Engagement, and Careers

Establishing Strategic Pay Plans

Pay for Performance and Financial Incentives

Benefits and Services

Building Positive Employee Relations

Labor Relations and Collective Bargaining

Safety, Health, and Risk Management

Managing Global Human Resources

Managing Human Resources in Small and Entrepreneurial Firms

Filters