Question 1

All of the following statements about the online real estate services market are true except:

Accepted Answer

A) most people use the Internet to search for a home, but still use the services of a real estate agent to complete the purchase. 
B) real estate differs from other types of online financial services because it is impossible to complete a property transaction online. 
C) the primary service offered by real estate sites is a listing of houses available. 
D) the Internet and e-commerce have created a revolution in the real estate value chain. 
A) most people use the Internet to search for a home, but still use the services of a real estate agent to complete the purchase. 
B) real estate differs from other types of online financial services because it is impossible to complete a property transaction online. 
C) the primary service offered by real estate sites is a listing of houses available. 
D) the Internet and e-commerce have created a revolution in the real estate value chain.

Question 2

Which of the following is not one of the seven major segments of the retail industry?

Accepted Answer

A) electronics and computers 
B) specialty stores 
C) gasoline and fuel 
D) food and beverage 
A) electronics and computers 
B) specialty stores 
C) gasoline and fuel 
D) food and beverage

Question 3

In 2017, almost 60% of the adult U.S. population was expected to use online banking.

Accepted Answer

A) True 
 B)False

Question 4

All of the following have introduced their own versions of Buy buttons except:

Accepted Answer

A) Facebook. 
B) Pinterest. 
C) Instagram. 
D) Tumblr. 
A) Facebook. 
B) Pinterest. 
C) Instagram. 
D) Tumblr.

Question 5

Current liabilities are debts of the firm that will be due within:

Accepted Answer

A) three months. 
B) six months. 
C) one year. 
D) two years. 
A) three months. 
B) six months. 
C) one year. 
D) two years.

Question 6

Which of the following statements is not true?

Accepted Answer

A) Price competition among online travel services is difficult as comparison shopping for better prices is easy. 
B) The online travel services sector is one of the few in which extensive disintermediation has occurred. 
C) The ability of travel products and services to be commoditized is a significant factor in the explosive growth of the online travel services industry. 
D) The online travel services industry has gone through a period of consolidation. 
A) Price competition among online travel services is difficult as comparison shopping for better prices is easy. 
B) The online travel services sector is one of the few in which extensive disintermediation has occurred. 
C) The ability of travel products and services to be commoditized is a significant factor in the explosive growth of the online travel services industry. 
D) The online travel services industry has gone through a period of consolidation.

Question 7

What are the challenges faced by automobile manufacturers in selling online?

Accepted Answer

Currently, U.S. franchising law prohibit

Question 8

Personal consumption of retail goods and services accounts for over 75% of total gross domestic product (GDP).

Accepted Answer

A) True 
 B)False

Question 9

________ has introduced a tool known as Consumer Alerts to inform readers when a review is likely to be fraudulent?

Accepted Answer

A) Yelp 
B) TripAdvisor 
C) Angie's List 
D) TripExpert 
A) Yelp 
B) TripAdvisor 
C) Angie's List 
D) TripExpert

Question 10

All of the following statements about the online insurance industry are true except:

Accepted Answer

A) the Internet has lowered search costs, increased price comparison, and decreased prices to consumers for all forms of insurance. 
B) websites of almost all the major firms provide the ability to obtain an online quote. 
C) According to comScore, the online channel is consumers' preferred method for shopping for auto insurance policies. 
D) the industry has been very successful in attracting visitors searching for information. 
A) the Internet has lowered search costs, increased price comparison, and decreased prices to consumers for all forms of insurance. 
B) websites of almost all the major firms provide the ability to obtain an online quote. 
C) According to comScore, the online channel is consumers' preferred method for shopping for auto insurance policies. 
D) the industry has been very successful in attracting visitors searching for information.

Question 11

All of the following services require extensive personalization except:

Accepted Answer

A) financial services. 
B) legal services. 
C) medical services. 
D) accounting services. 
A) financial services. 
B) legal services. 
C) medical services. 
D) accounting services.

Question 12

Which of the following is not true about on-demand service firms?

Accepted Answer

A) The growth of on-demand service firms is supported using online reputation systems based on peer review. 
B) It is not likely that on-demand service firms will totally escape government regulation. 
C) On-demand service firms facilitate access to resources. 
D) On-demand service firms are a totally new phenomenon without precedent in the history of e-commerce. 
A) The growth of on-demand service firms is supported using online reputation systems based on peer review. 
B) It is not likely that on-demand service firms will totally escape government regulation. 
C) On-demand service firms facilitate access to resources. 
D) On-demand service firms are a totally new phenomenon without precedent in the history of e-commerce.

Question 13

Consumers are primarily price-driven when shopping on the Internet.

Accepted Answer

A) True 
 B)False

Question 14

Define the term economic viability and explain the factors involved in assessing a firm's economic viability.

Accepted Answer

Economic viability refers to the ability

Question 15

Expedia owns all of the following except:

Accepted Answer

A) Travelocity. 
B) Orbitz. 
C) TripAdvisor. 
D) CheapTickets. 
A) Travelocity. 
B) Orbitz. 
C) TripAdvisor. 
D) CheapTickets.

Question 16

Which of the following is an on-demand service company focused on lodging?

Accepted Answer

A) Uber 
B) Lyft 
C) Airbnb 
D) Task Rabbit 
A) Uber 
B) Lyft 
C) Airbnb 
D) Task Rabbit

Question 17

Virtual merchants face potentially large costs for all of the following except:

Accepted Answer

A) building and maintaining a website. 
B) building and maintaining physical stores. 
C) building an order fulfillment infrastructure. 
D) developing a brand name. 
A) building and maintaining a website. 
B) building and maintaining physical stores. 
C) building an order fulfillment infrastructure. 
D) developing a brand name.

Question 18

Which of the following best explains why the service sector is a natural avenue for e-commerce?

Accepted Answer

A) The service sector is less geographically reliant and more globally oriented. 
B) The service sector has historically been more technology-reliant. 
C) Much of the value in services is based on the collection, storage, and exchange of information. 
D) It is not; services are difficult to translate to e-commerce because they rely on face-to-face communication and barter. 
A) The service sector is less geographically reliant and more globally oriented. 
B) The service sector has historically been more technology-reliant. 
C) Much of the value in services is based on the collection, storage, and exchange of information. 
D) It is not; services are difficult to translate to e-commerce because they rely on face-to-face communication and barter.

Question 19

Which of the following is not one of the central challenges facing the online retail industry?

Accepted Answer

A) lack of physical store presence 
B) consumer concerns about the privacy of personal information 
C) inconvenience in returning goods 
D) delivery delays 
A) lack of physical store presence 
B) consumer concerns about the privacy of personal information 
C) inconvenience in returning goods 
D) delivery delays

Question 20

Which of the following is not be considered a current asset?

Accepted Answer

A) long-term investments 
B) cash 
C) accounts receivable 
D) marketable securities 
A) long-term investments 
B) cash 
C) accounts receivable 
D) marketable securities

All of the following statements about the online real estate services market are true except:

Which of the following is not one of the seven major segments of the retail industry?

In 2017, almost 60% of the adult U.S. population was expected to use online banking.

All of the following have introduced their own versions of Buy buttons except:

Current liabilities are debts of the firm that will be due within:

Which of the following statements is not true?

What are the challenges faced by automobile manufacturers in selling online?

Personal consumption of retail goods and services accounts for over 75% of total gross domestic product (GDP).

________ has introduced a tool known as Consumer Alerts to inform readers when a review is likely to be fraudulent?

All of the following statements about the online insurance industry are true except:

All of the following services require extensive personalization except:

Which of the following is not true about on-demand service firms?

Consumers are primarily price-driven when shopping on the Internet.

Define the term economic viability and explain the factors involved in assessing a firm's economic viability.

Expedia owns all of the following except:

Which of the following is an on-demand service company focused on lodging?

Virtual merchants face potentially large costs for all of the following except:

Which of the following best explains why the service sector is a natural avenue for e-commerce?

Which of the following is not one of the central challenges facing the online retail industry?

Which of the following is not be considered a current asset?

The Revolution Is Just Beginning

E-Commerce Business Models and Concepts

E-Commerce Infrastructure: the Internet, Web, and Mobile Platform

Building an E-Commerce Presence: Websites, Mobile Sites, and Apps

E-Commerce Security and Payment Systems

E-Commerce Marketing and Advertising Concepts

Social Mobile and Local Marketing

Ethical Social and Political Issues in E-Commerce

Online Content and Media

Social Networks, Auctions, and Portals

B2b E-Commerce: Supply Chain Management and Collaborative Commerce

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Exam 9: Online Retailing and Services

All of the following statements about the online real estate services market are true except:

Which of the following is not one of the seven major segments of the retail industry?

In 2017, almost 60% of the adult U.S. population was expected to use online banking.

All of the following have introduced their own versions of Buy buttons except:

Current liabilities are debts of the firm that will be due within:

Which of the following statements is not true?

What are the challenges faced by automobile manufacturers in selling online?

Personal consumption of retail goods and services accounts for over 75% of total gross domestic product (GDP).

________ has introduced a tool known as Consumer Alerts to inform readers when a review is likely to be fraudulent?

All of the following statements about the online insurance industry are true except:

All of the following services require extensive personalization except:

Which of the following is not true about on-demand service firms?

Consumers are primarily price-driven when shopping on the Internet.

Define the term economic viability and explain the factors involved in assessing a firm's economic viability.

Expedia owns all of the following except:

Which of the following is an on-demand service company focused on lodging?

Virtual merchants face potentially large costs for all of the following except:

Which of the following best explains why the service sector is a natural avenue for e-commerce?

Which of the following is not one of the central challenges facing the online retail industry?

Which of the following is not be considered a current asset?

The Revolution Is Just Beginning

E-Commerce Business Models and Concepts

E-Commerce Infrastructure: the Internet, Web, and Mobile Platform

Building an E-Commerce Presence: Websites, Mobile Sites, and Apps

E-Commerce Security and Payment Systems

E-Commerce Marketing and Advertising Concepts

Social Mobile and Local Marketing

Ethical Social and Political Issues in E-Commerce

Online Content and Media

Social Networks, Auctions, and Portals

B2b E-Commerce: Supply Chain Management and Collaborative Commerce

Filters