Exam 1: Business Communication in the Digital Age

Because your department has not reached its sales quota, your boss has asked you to change figures to show that sales were higher than they actually were. Which of the following questions is not important as you decide what to do?

(Multiple Choice)

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Question 21

Which of the following is an example of upward communication in an organization?

(Multiple Choice)

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Question 22

Which of the following is considered a rich medium?

(Multiple Choice)

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Question 23

What is the most accurate statement about being an effective communicator in the digital age?

(Multiple Choice)

4.7/5

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Question 24

Which of the following statements about laws is least accurate?

(Multiple Choice)

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Question 25

Which of the following statements about writing skills is most accurate?

(Multiple Choice)

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Question 26

Bert is CEO of an organization with many layers in the chain of command. He is looking for ways to reduce these layers so that he can communicate more directly with the first-line employees. What organizational communication barrier is he trying to overcome?

(Multiple Choice)

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(80)

Question 27

Workers at the same level coordinate tasks, share information, solve problems, and resolve conflicts through ____________________ communication.

(Short Answer)

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Question 28

Explain why having strong writing skills is important in today's digital world.

(Essay)

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Question 29

The three primary functions of business communication are to inform, to persuade, and to promote ____________________.

(Short Answer)

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Question 30

Which of the following is an example of an informal organizational communication channel?

(Multiple Choice)

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Question 31

What statement about communicating in today's work environment is least accurate?

(Multiple Choice)

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Question 32

Covering up incidents, abusing sick days, lying to a supervisor, taking credit for a colleague's ideas, and inflating grades on a résumé are examples of

(Multiple Choice)

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Question 33

Which of the following statements about team-based management is least accurate?

(Multiple Choice)

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Question 34

What type of technology makes it possible to locate and identify a computing device as soon as users connect to the network?

(Multiple Choice)

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Question 35

Compare and contrast formal and informal channels of organizational communication.

(Essay)

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Question 36

Social presence is greater in asynchronous communication (e-mail, forum post) than in synchronous communication (live chat, IM).

(True/False)

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Question 37

The 21st-century economy depends mainly on information and knowledge.

(True/False)

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(78)

Question 38

Managers can use the grapevine productively by sharing bad news as well as good news.

(True/False)

4.9/5

(76)

Question 39

Under the concept of ___________ use, individuals have limited rights to use copyrighted material without requiring permission.

(Short Answer)

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(84)

Question 40

Showing 21 - 40 of 115

Because your department has not reached its sales quota, your boss has asked you to change figures to show that sales were higher than they actually were. Which of the following questions is not important as you decide what to do?

Which of the following is an example of upward communication in an organization?

Which of the following is considered a rich medium?

What is the most accurate statement about being an effective communicator in the digital age?

Which of the following statements about laws is least accurate?

Which of the following statements about writing skills is most accurate?

Bert is CEO of an organization with many layers in the chain of command. He is looking for ways to reduce these layers so that he can communicate more directly with the first-line employees. What organizational communication barrier is he trying to overcome?

Workers at the same level coordinate tasks, share information, solve problems, and resolve conflicts through ____________________ communication.

Explain why having strong writing skills is important in today's digital world.

The three primary functions of business communication are to inform, to persuade, and to promote ____________________.

Which of the following is an example of an informal organizational communication channel?

What statement about communicating in today's work environment is least accurate?

Covering up incidents, abusing sick days, lying to a supervisor, taking credit for a colleague's ideas, and inflating grades on a résumé are examples of

Which of the following statements about team-based management is least accurate?

What type of technology makes it possible to locate and identify a computing device as soon as users connect to the network?

Compare and contrast formal and informal channels of organizational communication.

Social presence is greater in asynchronous communication (e-mail, forum post) than in synchronous communication (live chat, IM).

The 21st-century economy depends mainly on information and knowledge.

Managers can use the grapevine productively by sharing bad news as well as good news.

Under the concept of ___________ use, individuals have limited rights to use copyrighted material without requiring permission.

Professionalism: Team, Meeting, Listening, Nonverbal and Etiquette Skills

Intercultural Communication

Planning Business Messages

Organizing and Drafting Business Messages

Revising Business Messages

Short Workplace Messages and Digital Media

Positive Messages

Negative Messages

Persuasive and Sales Messages

Reporting in the Digital-Age Workplace

Informal Business Reports

Proposals, Business Plans, and Formal Business Reports

Business Presentations

The Job Search and Résumés in the Digital Age

Interviewing and Following up

Filters