Exam 3: Organizational Strategy, Information Systems, and Competitive Advantage

Which of the following is considered a support activity in the value chain of a business?

A major drawback of Porter's five forces model is that it ignores the rivalry among firms in the industry.

In the context of Porter's five forces model, the bargaining power of customers of medicinal drugs is enhanced when pharmaceutical companies patent their products.

Focused differentiation occurs when ________.

In a manufacturing business, the materials ordering process transforms cash into a raw materials inventory.

An inventory of raw materials is an example of a repository.

Each activity in a business process is a business function that receives inputs and produces outputs.

What is a business process? How do you determine the cost and margin of a business process?

Porter's five forces model is used to assess ________.

According to Porter's five forces model, a group of grain farmers in a surplus year will have reduced ________.

A ________ is a collection of something, such as data and raw materials.

Outbound logistics refers to transforming inputs into the final product.

According to Porter's model of business activities, interactions across value activities are called ________.

Organizations can lock in suppliers by making it difficult to switch to another organization or by ________.

Most process design initiatives require people to work in new ways and to follow different procedures.

An organization wants to achieve competitive advantage through process implementations. Which of the following actions would help it in achieving this?

An organization responds to the structure of its industry by choosing a competitive strategy.

An organization's goals and objectives are determined by its competitive strategy.

Which of the following value chain activities involves assisting users with handling of the products after sale, thus maintaining and enhancing the products' value?

Reduction in production cost results in ________.