Exam 11: Information Systems Management

A ________ prepares program documentation, help-text, procedures, job descriptions, and training materials.

By 2024, companies will no longer be concerned about security and therefore, will opt to keep data on their own, privately controlled servers.

The organization should protect a user's computer and its files.

A(n) ________ is a group of senior managers from the major business functions that works with the CIO to set IS priorities and decide among major IS projects and alternatives.

Which of the following is an example of outsourcing an entire business function?

In case of Software as a Service (SaaS), hardware and both operating system and application software are leased.

The steering committee provides a forum for users to express their needs, frustrations, and other issues they have with the IS department.

Outsourcing does not present any risks related to ending an agreement.

One of the major functions of the information systems department is to develop, operate, and maintain applications.

With the exception of system analyst, all the major job positions in the IS industry require business knowledge.

The CEO and other members of the executive staff usually set up the steering committee's schedule and agenda.

After a vendor has completed the initial application development, it may become infeasible in terms of time and money to consider moving to another, better, lower-cost vendor.

If the outsource vendor's employees have gained significant knowledge of the company, ending the agreement is a major risk.

Describe the CIO's typical reporting relationships.

It is the chief information officer's responsibility to establish and communicate IS priorities to the executive group, while the responsibility for enforcement rests with the chief executive officer.

The chief technology officer evaluates new technologies and identifies those that are most relevant to the organization.

It is impossible to cap financial risk by outsourcing.

Explain the risks associated with ending an outsourcing agreement.

By outsourcing IS, organizations reduce risks associated with implementation.

A ________ works with users to determine system requirements, designs and develops job descriptions and procedures, and helps determine test plans.