Exam 10: Information Systems Security

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Data mining is the application of statistical techniques to find patterns and relationships among data for classification and prediction.

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A value of 999-999-9999 for a U.S. phone number is an example of dirty data for BI purpose.

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Which of the following shows the products that customers tend to buy together?

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RFM analysis considers how recently (R) a customer ordered, how frequently (F) they ordered, and how much margin (M) the company made on the orders.

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Expert systems are rule-based systems that encode human knowledge in the form of "If/ Then" rules.

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Which of the following is true of unsupervised data mining?

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Because of the various problems with operational data, large organizations choose to extract operational data and typically create and staff a group of people who manage and run a(n) ________.

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Business intelligence (BI) systems have only four of the five components of an information system: hardware, software, data, and people.

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In marketing transactions, the fact that customers who buy product X also buy product Y creates a ________ opportunity. That is, "If they're buying X, sell them Y" or "If they're buying Y, sell them X."

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Which of the following is true of source data for a BI system?

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What are MapReduce and Hadoop?

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________ analysis is a way of analyzing and ranking customers according to their purchasing patterns.

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What is the objective of performing a market-basket analysis?

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Problematic operational data are termed ________.

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RFM analysis is used to analyze and rank customers according to their ________.

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How should a sales team respond to a customer who has an RFM score of 545?

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In expert systems, the programs that process a set of rules are called expert systems shells.

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Which of the following is a basic operation used by reporting applications to produce business intelligence?

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Total sales, average sales, and average cost are examples of dimensions used in an OLAP report.

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OLAP provides the ability to sum, count, average, and perform other simple arithmetic operations on groups of data.

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