Question 1

Which of the following, if True, would most strongly support the conclusion that All American Burger should operate in a highly centralized manner?

Accepted Answer

A)  All American Burger restaurants are spread over a large geographic area. 
B)  A greater number of managers have expressed an interest in making policy. 
C)  Entry-level workers at All American Burger are likely to be part-time or flex-time employees. 
D)  The organizations that choose more centralized operations are likely to be organizations in crisis. 
E)  Customers choose All American Burger in large part because of the consistency of the dining experience. 
A)  All American Burger restaurants are spread over a large geographic area. 
B)  A greater number of managers have expressed an interest in making policy. 
C)  Entry-level workers at All American Burger are likely to be part-time or flex-time employees. 
D)  The organizations that choose more centralized operations are likely to be organizations in crisis. 
E)  Customers choose All American Burger in large part because of the consistency of the dining experience.

Question 2

What are groups of operating employees called who are empowered to plan and organize their tasks and to perform those tasks with a minimum of supervision?

Accepted Answer

A)  task forces 
B)  standing committees 
C)  work teams 
D)  division committees 
E)  board members 
A)  task forces 
B)  standing committees 
C)  work teams 
D)  division committees 
E)  board members

Question 3

Samantha's daughter has recommended that Ace Products be reorganized into a divisional organization. Including only top layers of management, how might the organization chart differ from what it looks like now?

Accepted Answer

Under the President, a vice pr

Question 4

The informal organization is not as powerful as the formal structure.

Accepted Answer

A) True 
 B)False

Question 5

What style of organization relies almost entirely on employees working on a common project, with little or no underlying functional hierarchy?

Accepted Answer

A)  team 
B)  virtual 
C)  learning 
D)  flexible 
E)  stratified 
A)  team 
B)  virtual 
C)  learning 
D)  flexible 
E)  stratified

Question 6

A snack food firm has one division for the United States, one for Europe, and another for Asia. How is this firm departmentalized?

Accepted Answer

A)  by customer 
B)  by process 
C)  by geography 
D)  by function 
E)  by productivity 
A)  by customer 
B)  by process 
C)  by geography 
D)  by function 
E)  by productivity

Question 7

Which of the following, if True, would most strongly suggest that TLS should change its organizational structure to a product-based approach?

Accepted Answer

A)  The largest growth area for TLS is governmental contracts, which have buying procedures that are very different from those of other customers. 
B)  TLS currently maintains separate accounting departments in each of its regions. 
C)  To be effective, TLS managers need to be experts in at least one of the products that TLS sells. 
D)  TLS hopes to build sustained relationships with customers, selling the same person academic tutoring, standardized test preparation, and admissions consulting. 
E)  Communication between different marketing departments in different regions has been substandard. 
A)  The largest growth area for TLS is governmental contracts, which have buying procedures that are very different from those of other customers. 
B)  TLS currently maintains separate accounting departments in each of its regions. 
C)  To be effective, TLS managers need to be experts in at least one of the products that TLS sells. 
D)  TLS hopes to build sustained relationships with customers, selling the same person academic tutoring, standardized test preparation, and admissions consulting. 
E)  Communication between different marketing departments in different regions has been substandard.

Question 8

Flat organizational structures are usually associated with centralized decision making.

Accepted Answer

A) True 
 B)False

Question 9

Which of the following, if True, would most strongly suggest that TLS should change its organizational structure to a functional-based approach?

Accepted Answer

A)  TLS currently maintains separate human resource departments in each of its regions. 
B)  Research suggests that product development failures happened because the product developers were isolated from customers. 
C)  TLS earns large streams of revenue from services it offers to schools. 
D)  In the current regional structure, managers complain about having a limited view of organizational goals. 
E)  Sales techniques that work in one region are often much less effective in other regions. 
A)  TLS currently maintains separate human resource departments in each of its regions. 
B)  Research suggests that product development failures happened because the product developers were isolated from customers. 
C)  TLS earns large streams of revenue from services it offers to schools. 
D)  In the current regional structure, managers complain about having a limited view of organizational goals. 
E)  Sales techniques that work in one region are often much less effective in other regions.

Question 10

As organizations grow and become larger, jobs tend to become less specialized.

Accepted Answer

A) True 
 B)False

Question 11

Which term refers to the specification of jobs to be done within an organization and the ways in which those jobs relate to one another?

Accepted Answer

A)  delegation 
B)  a mission statement 
C)  job specialization 
D)  role responsibility 
E)  organizational structure 
A)  delegation 
B)  a mission statement 
C)  job specialization 
D)  role responsibility 
E)  organizational structure

Question 12

What has Rubbermaid used to create and maintain the innovation and flexibility of a small business environment within the large, bureaucratic structure?

Accepted Answer

A)  formal organization 
B)  informal organization 
C)  intrapreneuring 
D)  entrepreneurship 
E)  capitalization 
A)  formal organization 
B)  informal organization 
C)  intrapreneuring 
D)  entrepreneurship 
E)  capitalization

Question 13

What does a divisional structure rely on and why does it rely on this feature?

Accepted Answer

A division structure relies on product d

Question 14

What structure does an organization with little or no formal structure and with only a handful of permanent employees use?

Accepted Answer

A)  team structure 
B)  virtual structure 
C)  learning structure 
D)  flexible structure 
E)  balanced structure 
A)  team structure 
B)  virtual structure 
C)  learning structure 
D)  flexible structure 
E)  balanced structure

Question 15

Determining how people performing certain tasks can best be grouped together is called what?

Accepted Answer

A)  departmentalization 
B)  specialization 
C)  controlling 
D)  leadership 
E)  directing 
A)  departmentalization 
B)  specialization 
C)  controlling 
D)  leadership 
E)  directing

Question 16

After responsibility for a task is assigned, which of the following comes next?

Accepted Answer

A)  the centralization of the task 
B)  the liability of the task 
C)  the span of control is decided 
D)  the work team is created 
E)  the granting of authority 
A)  the centralization of the task 
B)  the liability of the task 
C)  the span of control is decided 
D)  the work team is created 
E)  the granting of authority

Question 17

Briefly describe the five basic forms of departmentalization.

Accepted Answer

The five basic forms of departmentalizat

Question 18

What is the sequence of events in the delegation process?

Accepted Answer

A)  assigning responsibility follows granting authority 
B)  granting authority follows creating accountability 
C)  granting authority follows assigning responsibility 
D)  assigning responsibility follows creating accountability 
E)  assigning accountability follows creating authority 
A)  assigning responsibility follows granting authority 
B)  granting authority follows creating accountability 
C)  granting authority follows assigning responsibility 
D)  assigning responsibility follows creating accountability 
E)  assigning accountability follows creating authority

Question 19

What does functional structure foster?

Accepted Answer

A)  competitiveness 
B)  centralization 
C)  decentralization 
D)  diversity 
E)  accountability 
A)  competitiveness 
B)  centralization 
C)  decentralization 
D)  diversity 
E)  accountability

Question 20

In the business-to-business buying process, the buyer goes through a variety of steps before making a purchase. Included in these steps are identifying needs and vendors, evaluating vendors, and negotiating terms. Hollis, a salesman for Wilson, understands this process and provides a detailed precontract PowerPoint program for each company that he approaches. Which of the following statements, if True, would he NOT consider putting in his presentation?

Accepted Answer

A)  There is a variety of ways that Wilson walkie-talkies can be used to maximize the communications of the business, as well as reduce overhead by eliminating communication errors. 
B)  Next I'll identify competitors' products and detail why Wilson walkie-talkies are superior. 
C)  I'm including here an audit report and licensing credentials for Wilson. 
D)  Shown here are a variety of ways that Wilson walkie-talkies can also be used in a home situation. 
E)  Displayed is a table detailing the cost per unit and how the unit costs decrease with order size. 
A)  There is a variety of ways that Wilson walkie-talkies can be used to maximize the communications of the business, as well as reduce overhead by eliminating communication errors. 
B)  Next I'll identify competitors' products and detail why Wilson walkie-talkies are superior. 
C)  I'm including here an audit report and licensing credentials for Wilson. 
D)  Shown here are a variety of ways that Wilson walkie-talkies can also be used in a home situation. 
E)  Displayed is a table detailing the cost per unit and how the unit costs decrease with order size.

Which of the following, if True, would most strongly support the conclusion that All American Burger should operate in a highly centralized manner?

What are groups of operating employees called who are empowered to plan and organize their tasks and to perform those tasks with a minimum of supervision?

Samantha's daughter has recommended that Ace Products be reorganized into a divisional organization. Including only top layers of management, how might the organization chart differ from what it looks like now?

The informal organization is not as powerful as the formal structure.

What style of organization relies almost entirely on employees working on a common project, with little or no underlying functional hierarchy?

A snack food firm has one division for the United States, one for Europe, and another for Asia. How is this firm departmentalized?

Which of the following, if True, would most strongly suggest that TLS should change its organizational structure to a product-based approach?

Flat organizational structures are usually associated with centralized decision making.

Which of the following, if True, would most strongly suggest that TLS should change its organizational structure to a functional-based approach?

As organizations grow and become larger, jobs tend to become less specialized.

Which term refers to the specification of jobs to be done within an organization and the ways in which those jobs relate to one another?

What has Rubbermaid used to create and maintain the innovation and flexibility of a small business environment within the large, bureaucratic structure?

What does a divisional structure rely on and why does it rely on this feature?

What structure does an organization with little or no formal structure and with only a handful of permanent employees use?

Determining how people performing certain tasks can best be grouped together is called what?

After responsibility for a task is assigned, which of the following comes next?

Briefly describe the five basic forms of departmentalization.

What is the sequence of events in the delegation process?

What does functional structure foster?

The Us Business Environment

Business Ethics and Social Responsibility

Entrepreneurship, New Ventures, and Business Ownership

The Global Context of Business

Business Management

Operations Management and Quality

Employee Behavior and Motivation

Leadership and Decision Making

Human Resource Management and Labor Relations

Marketing Processes and Consumer Behavior

Pricing, Distributing, and Promoting Products

Information Technology for Business

The Role of Accountants and Accounting Information

Money and Banking

Managing Finances

Filters

Exam 6: Organizing the Business

Which of the following, if True, would most strongly support the conclusion that All American Burger should operate in a highly centralized manner?

What are groups of operating employees called who are empowered to plan and organize their tasks and to perform those tasks with a minimum of supervision?

Samantha's daughter has recommended that Ace Products be reorganized into a divisional organization. Including only top layers of management, how might the organization chart differ from what it looks like now?

The informal organization is not as powerful as the formal structure.

What style of organization relies almost entirely on employees working on a common project, with little or no underlying functional hierarchy?

A snack food firm has one division for the United States, one for Europe, and another for Asia. How is this firm departmentalized?

Which of the following, if True, would most strongly suggest that TLS should change its organizational structure to a product-based approach?

Flat organizational structures are usually associated with centralized decision making.

Which of the following, if True, would most strongly suggest that TLS should change its organizational structure to a functional-based approach?

As organizations grow and become larger, jobs tend to become less specialized.

Which term refers to the specification of jobs to be done within an organization and the ways in which those jobs relate to one another?

What has Rubbermaid used to create and maintain the innovation and flexibility of a small business environment within the large, bureaucratic structure?

What does a divisional structure rely on and why does it rely on this feature?

What structure does an organization with little or no formal structure and with only a handful of permanent employees use?

Determining how people performing certain tasks can best be grouped together is called what?

After responsibility for a task is assigned, which of the following comes next?

Briefly describe the five basic forms of departmentalization.

What is the sequence of events in the delegation process?

What does functional structure foster?

The Us Business Environment

Business Ethics and Social Responsibility

Entrepreneurship, New Ventures, and Business Ownership

The Global Context of Business

Business Management

Operations Management and Quality

Employee Behavior and Motivation

Leadership and Decision Making

Human Resource Management and Labor Relations

Marketing Processes and Consumer Behavior

Pricing, Distributing, and Promoting Products

Information Technology for Business

The Role of Accountants and Accounting Information

Money and Banking

Managing Finances

Filters