Exam 7: Planning and Global Setting

High Fence Corporation is currently implementing a management by objectives (MBO) program. Managers and employees jointly set goals and develop action plans, and goal achievement is evaluated on an annual basis. High Fence is missing which major activity that must occur in order for MBO to be successful?

Goals specify today's means; plans specify future ends.

Most managers believe that they are better oriented toward goal achievement when management by objectives is used.

Jerrica, a finance manager at LRV Industries, is asked by her boss to develop a plan in the event that company sales drop by 20 percent or more. This type of planning is known as:

Which of the following is not a performance management tool for executing a plan?

The goals that an organization chooses to adopt are defined by an individual or group. Different individuals have different ideas about which goals are important to pursue. In your judgment, what factor(s) should determine the priority of organizational goals? What types of goals should every organization have? Think of what goals would be important to an educational tutoring company, a Starbucks location, and a fitness center. List the goals in the order of importance, and explain why each set of goals is important for the respective company. Write your conclusions in a short essay.

The ultimate impact of goals depends on the extent to which __________ is/are based on goal achievement.

Which of the following types of plans helps managers implement the overall strategic plan?

Which of the following is not a type of goal that a manager would identify on astrategy map?

Standing plans define company responses to specific situations such as emergencies, setbacks, or unexpected conditions.

__________ define the action steps by which the company intends to attain strategic goals.

Roxanne is a manager at Geronimo Gaming. She recently attended a seminar on goal setting. She wishes to use goals to provide a sense of direction to her staff. She is using goals as a:

George's manager has given him the following goal: "Profits should be increased in the coming year in order for employees to receive a monetary bonus." Which characteristic of effective goals is missing?

Defining operational goals and plans occurs in the execution phase of the organizational planning process.

Which of the following activities is part of the crisis prevention stage of crisis planning?

What are three approaches that managers can use to cope with a turbulent business environment?

Tactical goals are specific, measurable results that are expected from departments, work groups, and individuals within the organization.

Focusing manager and employee efforts on activities that will lead to goal attainment is a benefit of what management method?

Goals are stated in quantitative terms.

What are the two stages of crisis management?