Exam 3: The Environment and Corporate Culture

__________ can be defined as the set of key values, beliefs, understandings, and norms shared by members of an organization.

The __________ of the external environment represents events originating in foreign countries, as well as new opportunities for U.S. companies in other countries.

Based on the model in the text, discuss the relationship between external environmental characteristics and uncertainty.

Which of the following is not a type of corporate culture?

The people and organizations in the environment that acquire goods or services from the organization are:

Nikki Williams Nikki Williams was working as the sales manager for Industrial Instruments. Some of the sales executives were showing signs of burnout. They were losing interest in their jobs and were no longer motivated to gain new accounts. The reward system focused on old reliable accounts, but Nikki was now under pressure to expand the customer base. Nikki had recently been to a seminar on corporate value systems. She recognized that the company's CEO wanted to change the way employees thought about the firm and the way they related to one another. She further recognized that a lasting solution to her problem required a fundamental shift in perception. -Which of the following could Nikki use to affect the corporate culture?

Not having sufficient information about environmental factors to understand and predict environmental needs and changes is called __________.

As one of the numerous federal regulations included in the Dodd-Frank Act, the Securities and Exchange Commission approved a rule requiring that both large public and private companies disclose the pay gap between their male and female employees.

The __________ dimension of the general environment consists of demographic characteristics, such as population density.

Integrated Computers, Inc. wants to compile a profile of the customer it will target in its next promotional mailing. What environment would this be found in?

Roadtec Tire Company has a corporate culture that emphasizes an internal focus on the participation of employees and place high value on meeting the needs of employees. The company is known for its caring, family-like atmosphere. Which type of corporate culture does Roadtec possess?

In a high-performance culture, organizations put high emphasis on both culture and solid business performance as drivers of organizational success.

Customers are the people and organizations in the environment that acquire goods or services from the organization.

Three large electronics companies have recently formed a strategic alliance to develop an innovative new cell phone. This is an example of which managerial trend?

Cultural values in organizations are rarely observed, but are rather deeply embedded to the extent that members are not consciously aware of them.

In a study by Kotter and Haskett evidence is provided to support the claim that __________ is important for performance.

An achievement culture is found in an environment that requires fast response and high-risk decision making.

In determining what cultural values are important for the organization, managers should consider the external environment, as well as the company's strategy and goals.

The labor market is made up by people in the environment who can be hired to work for an organization.

Ally's Applesauce is in the process of hiring 60 new workers. The personnel department has a large pool of unskilled labor to draw from due to the high unemployment rate in the local area. Which dimension of the external environment is involved here?