Exam 10: Groups and Teams

The manager of the Research department at Lemontree Inc.is experimenting with new ways of working to increase efficiency.He divides the department's employees into four smaller teams and puts each team in charge of a part of the project.Which of the following is most likely to be the least effective team?

Which of the following is true regarding norms?

The optimal size for a group in the workplace ________.

Cathy's ten-member team are all of different nationalities.The team has been in existence for the last 14 months.Although there have been no instances of infighting among the members,the team has achieved only a 2% increase in sales volume rather than the project increased of 10%.What type of a global team is this?

The close adherence to the group's norms by its individual members is known as ________.

A ________ is a standard,shared by the group,that guides the behavior of its individual members.

________ teams directly accept and build on their differences and use them to enhance their ingenuity.

The N&S design team recently took on eight more people to cope with a sudden influx of work.However,the management noticed that productivity did not increase significantly after the new members joined,and even decreased in some cases.This can be attributed to ________.

ABC Enterprises plans to assign the duty of reviewing its quarterly budget to six of its employees.These employees will be members of a ________.

Refer to the scenario above.Identify the three types of group conflict and discuss,briefly,how they could affect this group.

________ are designated,created,and sanctioned by the organization to carry out its basic work and fulfill its overall mission.

Which of the following is knowledge that competent teams must possess?

Which of the following should managers do to decrease conflict in a cross-functional team?

Role conflict is a situation in which two members of a group are performing the same role.

________ conflict arises when group members possess divergent ideas or approaches to attaining goals.

The tendency for a strong consensus among most group members to override any individual member's dissent is known as ________.

As the basic work units of an organization,________ are relatively permanent groups and consist of a supervisor or manager and all those who report to that person.

The three general types of global teams are ________.

During the ________ of group development,members cautiously exchange information and conflicts begin to emerge.

A highly cohesive group is more likely to reject any deviance from its norms,even if it represents creative ideas that could ultimately be useful to the group.