Question 1

Refer to the scenario above.Is the faculty group self-managed? Explain your answer.

Accepted Answer

Student answers may vary.
The group was

Question 2

Conflict arises in a corporate training firm between sales staff and the educational designers.The sales staff wants courses to be customized according to each client's specifications,while the designers prefer to produce general courses that can be sold to a wide range of companies.Which of the following would be the best way to reduce the conflict between these groups?

Accepted Answer

A)  Focus both groups on an issue that they have in common, such as improving customer satisfaction. 
B)  Require everyone to attend company-sponsored anger management classes. 
C)  Give managerial support to the group whose goals best fit the overall strategic direction of the company. 
D)  Focus on relational conflicts, rather than relevant substantive differences. 
A)  Focus both groups on an issue that they have in common, such as improving customer satisfaction. 
B)  Require everyone to attend company-sponsored anger management classes. 
C)  Give managerial support to the group whose goals best fit the overall strategic direction of the company. 
D)  Focus on relational conflicts, rather than relevant substantive differences.

Question 3

Refer to the scenario above.What type of formal group is this?

Accepted Answer

The group in this scenario is a project/

Question 4

Which of the following is an example of a command group?

Accepted Answer

A)  Stan is on the safety committee at D&R. 
B)  Starcraft Services is shifting to a new office and asks for volunteers to conceptualize and design the place. 
C)  Ed is a supervisor for a brick-laying team at a construction site. 
D)  Bree and her friends from various departments get together to plan a movie night once a month. 
A)  Stan is on the safety committee at D&R. 
B)  Starcraft Services is shifting to a new office and asks for volunteers to conceptualize and design the place. 
C)  Ed is a supervisor for a brick-laying team at a construction site. 
D)  Bree and her friends from various departments get together to plan a movie night once a month.

Question 5

Which of the following is a significant indicator of group effectiveness?

Accepted Answer

A)  Group members have no conflicts among themselves. 
B)  Group members gain satisfaction from being members of the group. 
C)  Group members have the same backgrounds and skills. 
D)  Group members are well compensated in financial returns. 
A)  Group members have no conflicts among themselves. 
B)  Group members gain satisfaction from being members of the group. 
C)  Group members have the same backgrounds and skills. 
D)  Group members are well compensated in financial returns.

Question 6

A self-managing work group is also known as a(n)________.

Accepted Answer

A)  autonomous work group 
B)  global work group 
C)  virtual work group 
D)  supervisory work group 
A)  autonomous work group 
B)  global work group 
C)  virtual work group 
D)  supervisory work group

Question 7

A(n)________ is one whose members choose to interact voluntarily with one another,not by organizational mandate.

Accepted Answer

A)  command group 
B)  supervisory group 
C)  informal group 
D)  formal group 
A)  command group 
B)  supervisory group 
C)  informal group 
D)  formal group

Question 8

Richard Hackman suggests that managers should focus solely on output when they are evaluating group performance.

Accepted Answer

A) True 
 B)False

Question 9

Intragroup conflict occurs within groups whereas intergroup conflict occurs among groups.

Accepted Answer

A) True 
 B)False

Question 10

A command group is a type of informal group.

Accepted Answer

A) True 
 B)False

Question 11

In order to develop new financial instruments for sale to its clients,a bank brings together a cross-functional team consisting of members from the finance,legal,and marketing units.Which of the following is a problem that is likely to arise from such a cross-functional team?

Accepted Answer

A)  The widely varying initial perspectives of team members can increase conflicts. 
B)  The knowledge of the team is not specialized and this will hamper effectiveness. 
C)  The team will not have sufficient technical knowledge for the project. 
D)  The diverse backgrounds of team members will stifle creativity. 
A)  The widely varying initial perspectives of team members can increase conflicts. 
B)  The knowledge of the team is not specialized and this will hamper effectiveness. 
C)  The team will not have sufficient technical knowledge for the project. 
D)  The diverse backgrounds of team members will stifle creativity.

Question 12

Which of the following is a potential affective consequence of diversity within groups?

Accepted Answer

A)  innovation 
B)  amount and quality of new ideas 
C)  decreased frequency of communication 
D)  satisfaction 
A)  innovation 
B)  amount and quality of new ideas 
C)  decreased frequency of communication 
D)  satisfaction

Question 13

A sudden challenge to the group can create specific and vivid responses that form the basis for how members should be expected to respond in the future.These are known as imported behaviors.

Accepted Answer

A) True 
 B)False

Question 14

Which of the following is an example of a task group?

Accepted Answer

A)  The manufacturing assembly units at JEG, an automotive parts company, see rapid turnover. 
B)  The project design team at LPR consists of members from three departments. 
C)  The safety committee at N&S is made up of members from each department in the company. 
D)  A number of employees at Lemontree watch a movie together every Friday night. 
A)  The manufacturing assembly units at JEG, an automotive parts company, see rapid turnover. 
B)  The project design team at LPR consists of members from three departments. 
C)  The safety committee at N&S is made up of members from each department in the company. 
D)  A number of employees at Lemontree watch a movie together every Friday night.

Question 15

What are the different types of formal groups?

Accepted Answer

Formal groups are designated,created,and

Question 16

Which of the following is true of a command group?

Accepted Answer

A)  It is put together for a definite, limited period of time. 
B)  Membership is voluntary and not initiated by the organization. 
C)  It is relatively enduring and group membership changes relatively slowly. 
D)  It is ad hoc in nature and members report to different supervisors. 
A)  It is put together for a definite, limited period of time. 
B)  Membership is voluntary and not initiated by the organization. 
C)  It is relatively enduring and group membership changes relatively slowly. 
D)  It is ad hoc in nature and members report to different supervisors.

Question 17

The product development team at JEG were working together for a year and were very comfortable with an informal style of working.However,the new manager who stepped in preferred to use a more formal style during meetings and team interactions,as this was the way he had always worked.Which of the following is most similar to this situation?

Accepted Answer

A)  The marketing team at N&S had to change their methods of planning campaigns after the manager decided that the old ways of working were too inefficient. 
B)  After reviewing the design team's work methods, the CEO of Orangetree insisted that the team begin to maintain formal records of team meetings and activities. 
C)  A spate of layoffs in competing firms encouraged manager of the sales team at LPR to change the team's way of working and set higher performance standards for the staff. 
D)  Zygsys has always given employees autonomy in pacing their work, but a new member cited the experience from a former team and suggested that managers set all work schedules. 
A)  The marketing team at N&S had to change their methods of planning campaigns after the manager decided that the old ways of working were too inefficient. 
B)  After reviewing the design team's work methods, the CEO of Orangetree insisted that the team begin to maintain formal records of team meetings and activities. 
C)  A spate of layoffs in competing firms encouraged manager of the sales team at LPR to change the team's way of working and set higher performance standards for the staff. 
D)  Zygsys has always given employees autonomy in pacing their work, but a new member cited the experience from a former team and suggested that managers set all work schedules.

Question 18

A group has additional characteristics beyond a team,including a higher degree of interdependent,coordinated interaction and a stronger sense of members' personal responsibility for achieving specified group outcomes.

Accepted Answer

A) True 
 B)False

Question 19

What are the characteristics of group norms?

Accepted Answer

Group norms have the following character

Question 20

Define cohesion.What factors may help create group cohesion?

Accepted Answer

Cohesion is the degree to which members

Refer to the scenario above.Is the faculty group self-managed? Explain your answer.

Refer to the scenario above.What type of formal group is this?

Which of the following is an example of a command group?

Which of the following is a significant indicator of group effectiveness?

A self-managing work group is also known as a(n)________.

A(n)________ is one whose members choose to interact voluntarily with one another,not by organizational mandate.

Richard Hackman suggests that managers should focus solely on output when they are evaluating group performance.

Intragroup conflict occurs within groups whereas intergroup conflict occurs among groups.

A command group is a type of informal group.

In order to develop new financial instruments for sale to its clients,a bank brings together a cross-functional team consisting of members from the finance,legal,and marketing units.Which of the following is a problem that is likely to arise from such a cross-functional team?

Which of the following is a potential affective consequence of diversity within groups?

A sudden challenge to the group can create specific and vivid responses that form the basis for how members should be expected to respond in the future.These are known as imported behaviors.

Which of the following is an example of a task group?

What are the different types of formal groups?

Which of the following is true of a command group?

A group has additional characteristics beyond a team,including a higher degree of interdependent,coordinated interaction and a stronger sense of members' personal responsibility for achieving specified group outcomes.

What are the characteristics of group norms?

Define cohesion.What factors may help create group cohesion?

The Nature of Management

Social Responsibility and Managerial Ethics

International Management and Globalization

Strategic Management

Planning

Organizational Structure and Design

Managing Diverse Human Resources

Leadership

Motivation

Communication and Negotiation

Individual and Group Decision Making

Operations Management

Control

Organizational Change and Development

Filters

Exam 10: Groups and Teams

Refer to the scenario above.Is the faculty group self-managed? Explain your answer.

Refer to the scenario above.What type of formal group is this?

Which of the following is an example of a command group?

Which of the following is a significant indicator of group effectiveness?

A self-managing work group is also known as a(n)________.

A(n)________ is one whose members choose to interact voluntarily with one another,not by organizational mandate.

Richard Hackman suggests that managers should focus solely on output when they are evaluating group performance.

Intragroup conflict occurs within groups whereas intergroup conflict occurs among groups.

A command group is a type of informal group.

In order to develop new financial instruments for sale to its clients,a bank brings together a cross-functional team consisting of members from the finance,legal,and marketing units.Which of the following is a problem that is likely to arise from such a cross-functional team?

Which of the following is a potential affective consequence of diversity within groups?

A sudden challenge to the group can create specific and vivid responses that form the basis for how members should be expected to respond in the future.These are known as imported behaviors.

Which of the following is an example of a task group?

What are the different types of formal groups?

Which of the following is true of a command group?

A group has additional characteristics beyond a team,including a higher degree of interdependent,coordinated interaction and a stronger sense of members' personal responsibility for achieving specified group outcomes.

What are the characteristics of group norms?

Define cohesion.What factors may help create group cohesion?

The Nature of Management

Social Responsibility and Managerial Ethics

International Management and Globalization

Strategic Management

Planning

Organizational Structure and Design

Managing Diverse Human Resources

Leadership

Motivation

Communication and Negotiation

Individual and Group Decision Making

Operations Management

Control

Organizational Change and Development

Filters