Question 1

What are the characteristics of highly effective groups?

Accepted Answer

Highly effective groups usually have the

Question 2

Differentiate between groups and teams.

Accepted Answer

A group is defined as a set of people,li

Question 3

Write a short note on norms.

Accepted Answer

Norms are shared standards that guide th

Question 4

How might norms be developed within a group?

Accepted Answer

Norms do not appear spontaneously.Instea

Question 5

Which of the following is a skill that competent teams must possess?

Accepted Answer

A)  adaptability and flexibility 
B)  mutual trust 
C)  task sequencing 
D)  team cohesion 
A)  adaptability and flexibility 
B)  mutual trust 
C)  task sequencing 
D)  team cohesion

Question 6

During the ________ stage of group development,a consensus about the group's issues begins to appear and the members start identifying with the group and its goals.

Accepted Answer

A)  storming 
B)  performing 
C)  norming 
D)  forming 
A)  storming 
B)  performing 
C)  norming 
D)  forming

Question 7

Alice is a barista at a coffee shop in her town.Though the baristas are expected to be friendly and interact with customers,Alice finds it difficult to spend enough time with individual customers when she is also required to serve a minimum quota of customers during her shift.Alice is experiencing ________.

Accepted Answer

A)  role reversal 
B)  role conflict 
C)  role ambiguity 
D)  role overload 
A)  role reversal 
B)  role conflict 
C)  role ambiguity 
D)  role overload

Question 8

Which of the following will tend to increase conformity in a group?

Accepted Answer

A)  disagreement over the relevance of the group's norms 
B)  close adherence to the norms of the group 
C)  conflicting norms and objectives 
D)  divergent actions by members of the group 
A)  disagreement over the relevance of the group's norms 
B)  close adherence to the norms of the group 
C)  conflicting norms and objectives 
D)  divergent actions by members of the group

Question 9

________ conflict focuses on differences in ideas about the nature of issues facing a group and the group's objectives.

Accepted Answer

A)  Task 
B)  Affective 
C)  Relationship 
D)  Process 
A)  Task 
B)  Affective 
C)  Relationship 
D)  Process

Question 10

________ emerges when a member has to fulfill two or more contrasting sets of expectations.

Accepted Answer

A)  Role insufficiency 
B)  Role conflict 
C)  Role overload 
D)  Role ambiguity 
A)  Role insufficiency 
B)  Role conflict 
C)  Role overload 
D)  Role ambiguity

Question 11

________ is the degree to which members are motivated to remain in a group.

Accepted Answer

A)  Cohesion 
B)  Conformity 
C)  Consistency 
D)  Reliability 
A)  Cohesion 
B)  Conformity 
C)  Consistency 
D)  Reliability

Question 12

The three basic types of group conflicts are ________ conflict.

Accepted Answer

A)  task, process, and cognitive 
B)  task, cognitive, and relationship 
C)  task, affective, and emotional 
D)  task, process, and relationship 
A)  task, process, and cognitive 
B)  task, cognitive, and relationship 
C)  task, affective, and emotional 
D)  task, process, and relationship

Question 13

Refer to the scenario above.What are two characteristics about this group that suggest that social loafing may not occur?

Accepted Answer

Social loafing is the phenomenon of redu

Question 14

Amy has put together a team of eight employees to conduct a review of the company's safety practices.This function is new to most group members and nearly all of them have come up to Amy personally to clarify their doubts about how the group will function and what their responsibilities will be.What stage of group development is Amy's team in?

Accepted Answer

A)  norming 
B)  performing 
C)  forming 
D)  storming 
A)  norming 
B)  performing 
C)  forming 
D)  storming

Question 15

As group size increases,process costs decrease.

Accepted Answer

A) True 
 B)False

Question 16

A command group consists of a supervisor or manager and all those who report to that person.

Accepted Answer

A) True 
 B)False

Question 17

ICE,Inc.has called upon a group of the Management Information System handlers to oversee the design and implementation of a new company-wide information system over the next two months.This group is an example of a ________.

Accepted Answer

A)  command group 
B)  project/task force 
C)  cross-functional team 
D)  committee 
A)  command group 
B)  project/task force 
C)  cross-functional team 
D)  committee

Question 18

Which of the following is a potential cause of task and process conflicts?

Accepted Answer

A)  differences in interpersonal styles of individual members 
B)  differences in values among team members 
C)  scarcity of resources to accomplish the group's goals 
D)  dissimilarities in the composition of membership of the group 
A)  differences in interpersonal styles of individual members 
B)  differences in values among team members 
C)  scarcity of resources to accomplish the group's goals 
D)  dissimilarities in the composition of membership of the group

Question 19

________ teams channel their members' efforts and attention into unproductive conflicts and interpersonal attacks.

Accepted Answer

A)  Seeker 
B)  Destroyer 
C)  Equalizer 
D)  Creator 
A)  Seeker 
B)  Destroyer 
C)  Equalizer 
D)  Creator

Question 20

Social loafing in work groups ________.

Accepted Answer

A)  decreases as the size of the group increases 
B)  increases as the size of the group decreases 
C)  increases when individual contributions are easy to identify 
D)  decreases when individual contributions are easy to identify 
A)  decreases as the size of the group increases 
B)  increases as the size of the group decreases 
C)  increases when individual contributions are easy to identify 
D)  decreases when individual contributions are easy to identify

What are the characteristics of highly effective groups?

Differentiate between groups and teams.

Write a short note on norms.

How might norms be developed within a group?

Which of the following is a skill that competent teams must possess?

During the ________ stage of group development,a consensus about the group's issues begins to appear and the members start identifying with the group and its goals.

Which of the following will tend to increase conformity in a group?

________ conflict focuses on differences in ideas about the nature of issues facing a group and the group's objectives.

________ emerges when a member has to fulfill two or more contrasting sets of expectations.

________ is the degree to which members are motivated to remain in a group.

The three basic types of group conflicts are ________ conflict.

Refer to the scenario above.What are two characteristics about this group that suggest that social loafing may not occur?

As group size increases,process costs decrease.

A command group consists of a supervisor or manager and all those who report to that person.

ICE,Inc.has called upon a group of the Management Information System handlers to oversee the design and implementation of a new company-wide information system over the next two months.This group is an example of a ________.

Which of the following is a potential cause of task and process conflicts?

________ teams channel their members' efforts and attention into unproductive conflicts and interpersonal attacks.

Social loafing in work groups ________.

The Nature of Management

Social Responsibility and Managerial Ethics

International Management and Globalization

Strategic Management

Planning

Organizational Structure and Design

Managing Diverse Human Resources

Leadership

Motivation

Communication and Negotiation

Individual and Group Decision Making

Operations Management

Control

Organizational Change and Development

Filters

Exam 10: Groups and Teams

What are the characteristics of highly effective groups?

Differentiate between groups and teams.

Write a short note on norms.

How might norms be developed within a group?

Which of the following is a skill that competent teams must possess?

During the ________ stage of group development,a consensus about the group's issues begins to appear and the members start identifying with the group and its goals.

Which of the following will tend to increase conformity in a group?

________ conflict focuses on differences in ideas about the nature of issues facing a group and the group's objectives.

________ emerges when a member has to fulfill two or more contrasting sets of expectations.

________ is the degree to which members are motivated to remain in a group.

The three basic types of group conflicts are ________ conflict.

Refer to the scenario above.What are two characteristics about this group that suggest that social loafing may not occur?

As group size increases,process costs decrease.

A command group consists of a supervisor or manager and all those who report to that person.

ICE,Inc.has called upon a group of the Management Information System handlers to oversee the design and implementation of a new company-wide information system over the next two months.This group is an example of a ________.

Which of the following is a potential cause of task and process conflicts?

________ teams channel their members' efforts and attention into unproductive conflicts and interpersonal attacks.

Social loafing in work groups ________.

The Nature of Management

Social Responsibility and Managerial Ethics

International Management and Globalization

Strategic Management

Planning

Organizational Structure and Design

Managing Diverse Human Resources

Leadership

Motivation

Communication and Negotiation

Individual and Group Decision Making

Operations Management

Control

Organizational Change and Development

Filters