Question 1

One advantage of impairment testing is that it focuses on off-duty behavior rather than workplace conduct.

Accepted Answer

A) True 
 B)False

Question 2

In _____,the Court stated a general rule that if an employer deliberately makes an employee's working conditions so intolerable that the employee is forced into voluntary resignation,then the employer has encompassed a constructive discharge and is liable for any illegal conduct involved therein.

Accepted Answer

A)  Circuit City Stores Inc.v.Allen 
B)  Toussaint v.Blue Cross and Blue Shield of Michigan 
C)  NLRB v.Weingarten,Inc. 
D)  Young v.Southwestern Savings and Loan Association 
A)  Circuit City Stores Inc.v.Allen 
B)  Toussaint v.Blue Cross and Blue Shield of Michigan 
C)  NLRB v.Weingarten,Inc. 
D)  Young v.Southwestern Savings and Loan Association

Question 3

_____ is the most frequent EEO complaint.

Accepted Answer

A)  wrongful discharge 
B)  discrimination 
C)  retaliation 
D)  harassment 
A)  wrongful discharge 
B)  discrimination 
C)  retaliation 
D)  harassment

Question 4

The most significant cause of inadequate documentation is that managers often do not know what constitutes good documentation.

Accepted Answer

A) True 
 B)False

Question 5

Body art is increasingly popular among:

Accepted Answer

A)  semi-retired employees. 
B)  Generation X and Y workers. 
C)  older males. 
D)  new immigrants. 
A)  semi-retired employees. 
B)  Generation X and Y workers. 
C)  older males. 
D)  new immigrants.

Question 6

Ethics can be defined as a set of standards of acceptable conduct.

Accepted Answer

A) True 
 B)False

Question 7

Positive discipline is based on a mutual problem-solving approach,but resolutions are still mandated by management.

Accepted Answer

A) True 
 B)False

Question 8

The right of privacy,which is recognized by law and legal commentary,includes the general principle of "personal autonomy" and largely involves an individual's right to be left alone.

Accepted Answer

A) True 
 B)False

Question 9

The cornerstone and major benefit of mediation is:

Accepted Answer

A)  that it is a formal process and therefore easily undertaken. 
B)  that the parties involved maintain control over the settlement outcome. 
C)  that a mediator can quickly settle a dispute by declaring a resolution. 
D)  that the mediator is a representative of management. 
A)  that it is a formal process and therefore easily undertaken. 
B)  that the parties involved maintain control over the settlement outcome. 
C)  that a mediator can quickly settle a dispute by declaring a resolution. 
D)  that the mediator is a representative of management.

Question 10

One authority has described _______ as a private discussion assisted by an impartial third party.

Accepted Answer

A)  Mediation 
B)  Arbitration 
C)  Peer-review system 
D)  Step-review system 
A)  Mediation 
B)  Arbitration 
C)  Peer-review system 
D)  Step-review system

Question 11

The individual who listens to employees' complaints and then tries to seek solutions through negotiation and mediation is known as a/an:

Accepted Answer

A)  hearing officer. 
B)  employee assistance program counselor. 
C)  step-review coordinator. 
D)  ombudsman. 
A)  hearing officer. 
B)  employee assistance program counselor. 
C)  step-review coordinator. 
D)  ombudsman.

Question 12

Which of the following does not belong in the disciplinary model outlined in your text?

Accepted Answer

A)  discharge 
B)  negotiation and mediation 
C)  due process 
D)  disciplinary interviews 
A)  discharge 
B)  negotiation and mediation 
C)  due process 
D)  disciplinary interviews

Question 13

Decision-making leave is typically a paid leave.

Accepted Answer

A) True 
 B)False

Question 14

This provision forbids employees from revealing proprietary information outside the company,either during or following their employment.

Accepted Answer

A)  Nondisclosure of information agreement 
B)  Intellectual property agreement 
C)  Noncompete agreement 
D)  Nonpiracy agreement 
A)  Nondisclosure of information agreement 
B)  Intellectual property agreement 
C)  Noncompete agreement 
D)  Nonpiracy agreement

Question 15

What is progressive discipline? How does it differ from positive discipline?

Accepted Answer

Progressive discipline is the applicatio

Question 16

Which of the following is not true of an ombudsman system?

Accepted Answer

A)  Ombudsmen listen and act as mediators between employees and their supervisor. 
B)  Ombudsmen help an organization by providing a check on management 
C)  Ombudsmen do not threaten the security of managers or employees involved in a complaint 
D)  Ombudsmen can easily resolve a complaint by overruling a supervisor's decision. 
A)  Ombudsmen listen and act as mediators between employees and their supervisor. 
B)  Ombudsmen help an organization by providing a check on management 
C)  Ombudsmen do not threaten the security of managers or employees involved in a complaint 
D)  Ombudsmen can easily resolve a complaint by overruling a supervisor's decision.

Question 17

Why are whistle-blowing cases so troublesome for all concerned?

Accepted Answer

Such cases often result in embarrassment

Question 18

Carmen,a new supervisor,wants to correctly document the poor performance of an employee.Which of the following would she not have to do?

Accepted Answer

A)  perform a current performance appraisal of the employee 
B)  note the date,time,and location of the misconduct 
C)  record the consequences of the employee's action on the work unit 
D)  list the negative behavior exhibited by the employee 
A)  perform a current performance appraisal of the employee 
B)  note the date,time,and location of the misconduct 
C)  record the consequences of the employee's action on the work unit 
D)  list the negative behavior exhibited by the employee

Question 19

A unionized employee is likely to use which of the following complaint procedures?

Accepted Answer

A)  a step-review system 
B)  a hearing officer complaint system 
C)  a grievance procedure 
D)  a peer-review procedure 
A)  a step-review system 
B)  a hearing officer complaint system 
C)  a grievance procedure 
D)  a peer-review procedure

Question 20

Peer-review boards consist only of people whose jobs are similar to that of the person appearing before the board.

Accepted Answer

A) True 
 B)False

One advantage of impairment testing is that it focuses on off-duty behavior rather than workplace conduct.

In _____,the Court stated a general rule that if an employer deliberately makes an employee's working conditions so intolerable that the employee is forced into voluntary resignation,then the employer has encompassed a constructive discharge and is liable for any illegal conduct involved therein.

_____ is the most frequent EEO complaint.

The most significant cause of inadequate documentation is that managers often do not know what constitutes good documentation.

Body art is increasingly popular among:

Ethics can be defined as a set of standards of acceptable conduct.

Positive discipline is based on a mutual problem-solving approach,but resolutions are still mandated by management.

The right of privacy,which is recognized by law and legal commentary,includes the general principle of "personal autonomy" and largely involves an individual's right to be left alone.

The cornerstone and major benefit of mediation is:

One authority has described _______ as a private discussion assisted by an impartial third party.

The individual who listens to employees' complaints and then tries to seek solutions through negotiation and mediation is known as a/an:

Which of the following does not belong in the disciplinary model outlined in your text?

Decision-making leave is typically a paid leave.

This provision forbids employees from revealing proprietary information outside the company,either during or following their employment.

What is progressive discipline? How does it differ from positive discipline?

Which of the following is not true of an ombudsman system?

Why are whistle-blowing cases so troublesome for all concerned?

Carmen,a new supervisor,wants to correctly document the poor performance of an employee.Which of the following would she not have to do?

A unionized employee is likely to use which of the following complaint procedures?

Peer-review boards consist only of people whose jobs are similar to that of the person appearing before the board.

The Challenge of Human Resources Management

Strategy and Human Resources Planning

Equal Employment Opportunity and Human Resources Management

Job Analysis and Job Design

Expanding the Talent Pool: Recruitment and Careers

Employee Selection

Training and Development

Performance Management and the Employee Appraisal Process

Managing Compensation

Pay-For-Performance: Incentive Rewards

Employee Benefits

Promoting Safety and Health

The Dynamics of Labor Relations

International Human Resources Management

Creating High Performance Work Systems

Filters

Exam 13: Employee Rights and Discipline

One advantage of impairment testing is that it focuses on off-duty behavior rather than workplace conduct.

In _____,the Court stated a general rule that if an employer deliberately makes an employee's working conditions so intolerable that the employee is forced into voluntary resignation,then the employer has encompassed a constructive discharge and is liable for any illegal conduct involved therein.

_____ is the most frequent EEO complaint.

The most significant cause of inadequate documentation is that managers often do not know what constitutes good documentation.

Body art is increasingly popular among:

Ethics can be defined as a set of standards of acceptable conduct.

Positive discipline is based on a mutual problem-solving approach,but resolutions are still mandated by management.

The right of privacy,which is recognized by law and legal commentary,includes the general principle of "personal autonomy" and largely involves an individual's right to be left alone.

The cornerstone and major benefit of mediation is:

One authority has described _______ as a private discussion assisted by an impartial third party.

The individual who listens to employees' complaints and then tries to seek solutions through negotiation and mediation is known as a/an:

Which of the following does not belong in the disciplinary model outlined in your text?

Decision-making leave is typically a paid leave.

This provision forbids employees from revealing proprietary information outside the company,either during or following their employment.

What is progressive discipline? How does it differ from positive discipline?

Which of the following is not true of an ombudsman system?

Why are whistle-blowing cases so troublesome for all concerned?

Carmen,a new supervisor,wants to correctly document the poor performance of an employee.Which of the following would she not have to do?

A unionized employee is likely to use which of the following complaint procedures?

Peer-review boards consist only of people whose jobs are similar to that of the person appearing before the board.

The Challenge of Human Resources Management

Strategy and Human Resources Planning

Equal Employment Opportunity and Human Resources Management

Job Analysis and Job Design

Expanding the Talent Pool: Recruitment and Careers

Employee Selection

Training and Development

Performance Management and the Employee Appraisal Process

Managing Compensation

Pay-For-Performance: Incentive Rewards

Employee Benefits

Promoting Safety and Health

The Dynamics of Labor Relations

International Human Resources Management

Creating High Performance Work Systems

Filters