Question 1

Human capital is owned by the organization and is part of the company's core competencies.

Accepted Answer

A) True 
 B)False  False

Question 2

Which of the following is not a primary impact that technology has had on HRM?

Accepted Answer

A)  It has altered the methods of collecting employment information. 
B)  It has speeded up the processing of employment data. 
C)  It has diminished the role of supervisors in managing employees. 
D)  It has improved the processes of internal and external communications. 
A)  It has altered the methods of collecting employment information. 
B)  It has speeded up the processing of employment data. 
C)  It has diminished the role of supervisors in managing employees. 
D)  It has improved the processes of internal and external communications. C

Question 3

Educational level is positively related to annual earnings.

Accepted Answer

A) True 
 B)False  True

Question 4

Six Sigma is a systematic approach to quality that:

Accepted Answer

A)  Focuses on understanding customer needs,doing things right the first time,and striving for continuous improvement. 
B)  Uses statistical methods to translate customer needs into separate tasks and defining the best way to perform them. 
C)  Fundamentally redesigns business processes to achieve improvements in cost,quality,service,and speed. 
D)  Focuses on improving the HR function through six principles. 
A)  Focuses on understanding customer needs,doing things right the first time,and striving for continuous improvement. 
B)  Uses statistical methods to translate customer needs into separate tasks and defining the best way to perform them. 
C)  Fundamentally redesigns business processes to achieve improvements in cost,quality,service,and speed. 
D)  Focuses on improving the HR function through six principles.

Question 5

Methods of reducing labor costs include downsizing,outsourcing,and employee leasing.

Accepted Answer

A) True 
 B)False

Question 6

A Watson Wyatt study showed that companies with excellent recruiting and retention policies provide a ____ return to shareholders compared to those that do not.

Accepted Answer

A)  exact rate of 
B)  1.4% lower rate of 
C)  1.4% higher rate of 
D)  14% higher rate of 
A)  exact rate of 
B)  1.4% lower rate of 
C)  1.4% higher rate of 
D)  14% higher rate of

Question 7

Family-friendly practices include offering flexible hours,telecommuting,and job sharing.

Accepted Answer

A) True 
 B)False

Question 8

Free trade agreements stir fierce debate,especially when it comes to____________.

Accepted Answer

A)  equal employment opportunities for women 
B)  jobs 
C)  proprietary technology 
D)  information exchange 
A)  equal employment opportunities for women 
B)  jobs 
C)  proprietary technology 
D)  information exchange

Question 9

Outsourcing refers to employing workers in their homes rather than within the traditional office environment.

Accepted Answer

A) True 
 B)False

Question 10

Today,approximately ____ of private sector workers have pension plans?

Accepted Answer

A)  5 percent 
B)  15 percent 
C)  25 percent 
D)  40 percent 
A)  5 percent 
B)  15 percent 
C)  25 percent 
D)  40 percent

Question 11

Describe the role of the line manager.

Accepted Answer

Managing people ultimately depends on th

Question 12

Employee productivity be summarized as a function of all of the following except:

Accepted Answer

A)  Ability 
B)  Motivation 
C)  Environment 
D)  Compensation 
A)  Ability 
B)  Motivation 
C)  Environment 
D)  Compensation

Question 13

Explain the major activities for which the HR manager is typically responsible.

Accepted Answer

1.Strategic advice and counsel.The HR ma

Question 14

What are some of the key competencies needed by Human Resource Managers to become full business partners?

Accepted Answer

As top executives expect HR managers to

Question 15

Development of human capital is the responsibility of the HR group.

Accepted Answer

A) True 
 B)False

Question 16

Labor force demographics are expected to change in which of the following ways?

Accepted Answer

A)  Minorities will make up a smaller share of the U.S.labor force than they did in the past. 
B)  Women will make up a smaller share of the U.S.labor force than they did in the past. 
C)  Shrinking pool of entry-level workers. 
D)  Increased use of temporary workers. 
A)  Minorities will make up a smaller share of the U.S.labor force than they did in the past. 
B)  Women will make up a smaller share of the U.S.labor force than they did in the past. 
C)  Shrinking pool of entry-level workers. 
D)  Increased use of temporary workers.

Question 17

Which of the following is not an approach used by organizations to try to lower labor costs?

Accepted Answer

A)  productivity enhancements 
B)  outsourcing 
C)  employee leasing 
D)  employee development 
A)  productivity enhancements 
B)  outsourcing 
C)  employee leasing 
D)  employee development

Question 18

Which of the following does not represent a cultural change emerging in organizations?

Accepted Answer

A)  an increased concern for privacy 
B)  changing attitudes toward work 
C)  balancing work and family demands 
D)  accommodating unemployed workers 
A)  an increased concern for privacy 
B)  changing attitudes toward work 
C)  balancing work and family demands 
D)  accommodating unemployed workers

Question 19

Knowledge workers are employees whose responsibilities focus on problem solving.

Accepted Answer

A) True 
 B)False

Question 20

In general,many companies are realizing diminished demand for "touch labor" and an increasing demand for "knowledge workers."

Accepted Answer

A) True 
 B)False

Human capital is owned by the organization and is part of the company's core competencies.

Which of the following is not a primary impact that technology has had on HRM?

Educational level is positively related to annual earnings.

Six Sigma is a systematic approach to quality that:

Methods of reducing labor costs include downsizing,outsourcing,and employee leasing.

A Watson Wyatt study showed that companies with excellent recruiting and retention policies provide a ____ return to shareholders compared to those that do not.

Family-friendly practices include offering flexible hours,telecommuting,and job sharing.

Free trade agreements stir fierce debate,especially when it comes to____________.

Outsourcing refers to employing workers in their homes rather than within the traditional office environment.

Today,approximately ____ of private sector workers have pension plans?

Describe the role of the line manager.

Employee productivity be summarized as a function of all of the following except:

Explain the major activities for which the HR manager is typically responsible.

What are some of the key competencies needed by Human Resource Managers to become full business partners?

Development of human capital is the responsibility of the HR group.

Labor force demographics are expected to change in which of the following ways?

Which of the following is not an approach used by organizations to try to lower labor costs?

Which of the following does not represent a cultural change emerging in organizations?

Knowledge workers are employees whose responsibilities focus on problem solving.

In general,many companies are realizing diminished demand for "touch labor" and an increasing demand for "knowledge workers."

Strategy and Human Resources Planning

Equal Employment Opportunity and Human Resources Management

Job Analysis and Job Design

Expanding the Talent Pool: Recruitment and Careers

Employee Selection

Training and Development

Performance Management and the Employee Appraisal Process

Managing Compensation

Pay-For-Performance: Incentive Rewards

Employee Benefits

Promoting Safety and Health

Employee Rights and Discipline

The Dynamics of Labor Relations

International Human Resources Management

Creating High Performance Work Systems

Filters

Exam 1: The Challenge of Human Resources Management

Human capital is owned by the organization and is part of the company's core competencies.

Which of the following is not a primary impact that technology has had on HRM?

Educational level is positively related to annual earnings.

Six Sigma is a systematic approach to quality that:

Methods of reducing labor costs include downsizing,outsourcing,and employee leasing.

A Watson Wyatt study showed that companies with excellent recruiting and retention policies provide a ____ return to shareholders compared to those that do not.

Family-friendly practices include offering flexible hours,telecommuting,and job sharing.

Free trade agreements stir fierce debate,especially when it comes to____________.

Outsourcing refers to employing workers in their homes rather than within the traditional office environment.

Today,approximately ____ of private sector workers have pension plans?

Describe the role of the line manager.

Employee productivity be summarized as a function of all of the following except:

Explain the major activities for which the HR manager is typically responsible.

What are some of the key competencies needed by Human Resource Managers to become full business partners?

Development of human capital is the responsibility of the HR group.

Labor force demographics are expected to change in which of the following ways?

Which of the following is not an approach used by organizations to try to lower labor costs?

Which of the following does not represent a cultural change emerging in organizations?

Knowledge workers are employees whose responsibilities focus on problem solving.

In general,many companies are realizing diminished demand for "touch labor" and an increasing demand for "knowledge workers."

Strategy and Human Resources Planning

Equal Employment Opportunity and Human Resources Management

Job Analysis and Job Design

Expanding the Talent Pool: Recruitment and Careers

Employee Selection

Training and Development

Performance Management and the Employee Appraisal Process

Managing Compensation

Pay-For-Performance: Incentive Rewards

Employee Benefits

Promoting Safety and Health

Employee Rights and Discipline

The Dynamics of Labor Relations

International Human Resources Management

Creating High Performance Work Systems

Filters