Exam 7: Training and Development

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Organization analysis,task analysis,and person analysis are all part of what phase of the system model?

(Multiple Choice)
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Goal setting:

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Benchmarking is concerned with measuring employee retention of training materials at specific points in time.

(True/False)
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The first step in a needs assessment is:

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Government contractors and subcontractors with contracts that last for ____ Or more and are for more than ____ are required by law to have business ethics Codes and compliance policies and procedures.

(Multiple Choice)
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The three different types of training needs assessment are organizational analysis,job knowledge analysis,and person analysis.

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Discuss Deming's four-part process of benchmarking.

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E-learning encompasses two techniques: computer-assisted instruction,and computer-based program design.

(True/False)
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Performance appraisals are generally a good mechanism in determining why employees are not meeting the firm's expectations when conducting person analysis.

(True/False)
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According to a 2011 survey by the Society of Human Resources,nearly _____ of firms are saying they are now training managers to respond to generational differences in the workplace.

(Multiple Choice)
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All of the following are characteristics of successful trainers except:

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Discuss some of the drawbacks of on the job training programs.Additionally,provide some suggestions to overcome these drawbacks.

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The use of orientation checklists compels a supervisor to be more attentive to each employee.

(True/False)
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Return on investment (ROI)is the amount of money a company saves by avoiding training programs.

(True/False)
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Blogs and wikis are examples of tools used to facilitate learning via the _______________ method.

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From the broadest perspective,the goal of training is to contribute to:

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Identify and discuss some of the desirable traits of a trainer.

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Determining whether or not performance is acceptable and studying the characteristics of individuals and groups that will be placed in the training environment are known as:

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Which of the following is NOT a component of behavior modeling?

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Employees learn much more easily by trying to do something themselves than by watching someone else do it.

(True/False)
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