Exam 12: Management Support Systems

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_____ use computer and communication technologies to formulate,process,and implement a decision-making task and can be considered a kind of intervention technology that helps overcome the limitations of team interactions.

(Short Answer)
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A decision support system (DSS) uses the what-if analysis feature to support decision making.

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Record keeping,payroll,and simple inventory problems are examples of _____ tasks.

(Multiple Choice)
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Executive information system (EIS) designers should focus on simplicity when developing a user interface.

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Describe the requirements of a decision support system (DSS).

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When benefits are intangible,the design team should associate the benefit with a measurable factor,such as increased sales.

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Setting queue priorities is a type of _____ decision at the operational management level.

(Multiple Choice)
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A(n) _____ is an interactive information system consisting of hardware,software,data,and models (mathematical and statistical) designed to assist makers in an organization.

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Which of the following geographic objects of a geographic information system (GIS) is most likely used to show the location of an airport?

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List the eight important characteristics of an executive information system (EIS).

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The DSS _____ is a component of a decision support system (DSS),which manages and coordinates the other major components.

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In the decision support system (DSS) environment,the _____ acts as a liaison between users and designers.

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According to Peter G.Keen,a former MIT professor,which of the following is a benefit of a decision support system (DSS)?

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Describe the advantages and disadvantages of group support systems (GSSs).

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Describe the four features that decision support systems (DSSs) include to support decision making.

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A decision support system (DSS) should use both internal and external data.

(True/False)
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Which of the following geographic objects of a geographic information system (GIS) is most likely used to show a street or a river?

(Multiple Choice)
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Information technologies are a major support tool for making unstructured decisions.

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Plant location is a type of _____ decision at the strategic management level.

(Multiple Choice)
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The most notable disadvantage of a Web-based group support system (GSS) is its inability to use open network standards.

(True/False)
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