Exam 11: Enterprise Systems

The ____ component of a ERP system collects and analyzes relevant internal and external data and information.

The four key decisions in supply chain management for manufacturing are related to: location,cost,inventory,and transportation.

In Internet-enabled SCM,the customer service function includes responding to customers' complaints.

The ____ component of an ERP system provides information on assessing job candidates.

A(n)____ system is used to coordinate operations,resources,and decision making between manufacturing,production,marketing,and human resources.

Describe the advantage of collaborative planning,forecasting,and replenishment (CPFR).

____ is a search for specific information or patterns,using input from multiple business partners and data sources.

Amazon.com,suggests products you might enjoy,based on your past browsing and purchasing habits; this is an example of ____.

What is a third-party exchange?

Describe an e-distributor.

Using the Internet and Web protocols for electronic data interchange increases the cost of transmitting documents.

In a manufacturing firm's SCM system,handling credit terms and payment schedules are a part of the _____ flow.

In an ERP,the ____________________ component supplies information on production costs and pricing.

____ are common examples of e-marketplaces.

What IT tools are needed to implement a personalization system?

How do e-marketplaces help business to maintain a competitive edge?

Stores use "____" to get a customer to buy additional products that they might already be purchasing from a different store.

____________________ is the process of working with suppliers and other partners in the supply chain to improve procedures for delivering products and services.

Several IT tools are needed to implement a personalization system.

____________________ is an integrated system that collects and processes data and manages and coordinates resources,information,and functions throughout an organization.