Exam 17: Industrial and Organizational Psychology

Executives at Koka-Cola Corporation want to assess job satisfaction of their factory managers.Due to some reports,they are concerned there may be a difference in experienced job satisfaction between white and nonwhite managers.If their results are in keeping with the studies found in the textbook,they can expect to find ____.

Research on the effectiveness of charisma training programs suggests that the programs ____.

Immediately after an employee training session,an employer asks the trainees to fill out questionnaires indicating how much they liked the training and how valuable it was for them. The employer is using the evaluative criteria known as ____.

Barry Benson has developed an honesty assessment that he believes will predict successful performance of tellers hired at his bank.If he wants to ensure his assessment actually predicts what it is supposed to,he could have it scrutinized with a(n)____.

Elaine is preparing for a structured interview for a chiropractic solutions company,The Lumbar Yard.Elaine can expect all of the following of her interview except ____.

Your boss,Mr.Grinch,barges into your office and exclaims,"I want you to complete a validity study and get back to me with the results right away!" Confused,you shrug and confess you have no idea what that means.Mr.Grinch sighs,"Oh come on! Everyone knows that a validity study determines whether a(n)____.

A few times each month,Thurmond needs to hire a front-line factory employee for his local company.If these are low-level positions that require few skills,Thurmond should recruit based on ____.

Olive is working on a project to assess the job satisfaction of all employees at Oil Enterprises.Given what you know about measuring job satisfaction,Olive is most likely going to use ____.

A business that asks employees to "satisfy customers" has just established what industrial and organizational psychologists call a(n)____ criterion.

Who would not be considered a member of a restaurant's dinner shift work team?

At EA Games,the production managers work in the same office with each overseeing programmers and designers working on different video game projects.For each of these projects,the game designers and programmers must coordinate their activities to ensure the completion of the game.The managers are an example of a ____ and the designers and programmers are an example of a ____.

Which of the following can be more important to job satisfaction than the amount of money an employee receives?

Bonita is a psychologist.Her primary goals are to improve the health and safety of a company's employees and to promote effective job performance.Bonita must be a(n)____ psychologist.

Jake is a supervisor who treats the employees he likes much differently than the employees he dislikes.Jake's behavior best illustrates ____.

Which method for identifying and recruiting job candidates is least commonly used?

Which guideline is not part of the "Uniform Guidelines on Employee Selection Procedures"?

J.Peterman cannot decide whether his copy editors should attend a one-day training session or several short sessions over the next five weeks.In other words,Mr.Peterman is figuring out the ____ of training.

Employers tend to use behavior-focused rating forms for performance reviews because ____.

Carlos has a paper due in two weeks,but he is trying to meet a self-imposed deadline of 5:00 p.m.on Friday.Carlos's motivation is best explained by ____ theory.

Dudley is attending an employer conference.He plans to attend an information session entitled "Knowing More About Instrumental Aggression in the Workplace." Instrumental aggression refers to an individual's ____.