Exam 17: Industrial and Organizational Psychology

After you apply for a job,the employer asks you to participate in an assessment center,which means that you will most likely ____.

Job analyses that are used to guide hiring practices may describe the KSAOs needed to do the job tasks of an organization.According to the text,the ____-oriented approach is most useful for this purpose.

Tim sits down with his boss,David Brent,for his performance review.David says,"In all categories on my review sheet,you did well.Great job,Tim." David Brent has demonstrated ____.

During the workweek,Rick is the first employee to arrive at work and the last to leave.On weekends,Rick often stops by the office to volunteer his services even though he is not scheduled to work.This example best illustrates ____.

According to the textbook,which theory on motivation was most instrumental in the implementation of flexible working hours in many organizations?

A work team is a special type of work group.Which feature is least characteristic of this group?

Mr.Burns believes that his employees will be motivated when they know they will be rewarded for their efforts,especially when they value the reward they anticipate.Mr.Burns believes in the ____ theory of motivation.

Kinetic,Inc.is an assessment center that was recently built in a nearby business park.Curious about its purpose,you look up the company's website and learn that the main purpose of this assessment center is to assist employers in ____.

Discuss the three main methods that employers use to measure the personal characteristics of job candidates.

Ms.Valjean is studying job satisfaction and is considering the Job in General Scale as a measure for her research.Ms.Valjean is apparently interested in the ____ approach to measuring job satisfaction.

Kerry is conducting an employee training program for all sales representatives at Phalanx Corporation.Which goals or principles is least important to his training program?

At Blue Lobster this Friday evening,there are ten servers waiting on customers.During the shift,they interact with one another as they complete their various duties.According to the text,these ten servers are best defined as a(n)____.

The existence,relatedness,growth (ERG)theory holds that ____.

Job satisfaction is least likely to be dependent on ____ components.

The attributes that are collectively known as KSAOs specifically include all of the following except ____.

Assessment centers have been shown to be highly effective in predicting employee performance.Employers should also know that assessment centers have some drawbacks.Which characteristic is not one of these drawbacks?

In the research on behaviors of good leaders,the investigation of the attribute of consideration revealed that ____.

How does aggression between or against workers differ from violence outside of the workplace?

Donna Marie is constructing an employee performance appraisal and is consulting several manuals.She learns that one way to appraise an employee is based on the frequency of behaviors performed.Perplexed,she says to herself,"I can't use this.Not all jobs can be evaluated merely by counting things." This is a common limitation and criticism of ____ measures of job performance.

A supervisor is rating an employee's performance on each of several general dimensions,using a scale from 1 to 10.In other words,the supervisor is filling out a ____.