Exam 15: Leading Change and Stress Management

Incremental changes are typically swift and dramatic.

Uncertain negative cognitive outcomes of a high level of perceived change excessiveness among employees are known as ______.

After the issue of resistance to change is anticipated, analyzed, and addressed, the next step in changing organizations is to implement the change process through ______.

Team building has a strong influence on team performance.

A research study showed that ______ percent of employees report that they have difficulty focusing on tasks at work because of stress.

The organizational subsystem that includes individual differences, team interactions, and the organizational culture is known as ______.

Stress costs organizations millions of dollars each year.

A meta-analysis of 183 independent samples found support for the negative relationship of hindrance stress to ______.

Harper is introducing swift, revolutionary transformation of his entire manufacturing system. Which of the following best describes the type of change she is engaging in?

A prolonged response to chronic stressors on the job is known as ______.

Stress that is excessive or undesirable constraints that interfere with an individual's ability to achieve goals, creating "negative stress," is called ______.

When faced with an organizational change, employee reactions vary. Employees who fight the change and try to undermine it are practicing ______.

The organizational subsystem that involves the characteristics of the physical space and how it is arranged is known as ______.

Andy is experiencing excessive or undesirable constraints that interfere with his ability to achieve goals. Andy is experiencing ______.

Describe the reactions a person might have to a stress episode.

Positive or what is known as "good stress" is called ______.

Explain the concept of organizational development.

Mackenzie is studying for an exam. An optimal level of stress can help her concentrate and remember the correct answers while taking the exam. However, too much stress impairs her ability to focus and she starts missing answers. This phenomenon is known as ______.

It is estimated that ______ of the days employees are absent from work due to stress.

Kashef wants to implement team-based work in his organization that has always done things individually. In this example, the unfreezing step might look like which of the following statements: