Exam 15: Leading Change and Stress Management

The last step in a force field analysis of the forces for and against an organizational change should be ______.

There is a difference between theories of change and theories of changing.

Which of the following is the last step in Kotter's eight-step model for leading change?

Challenge stress is also known as good stress.

The forces for organizational change have resulted in the need for organizations to be ______.

ING realized they needed to stop thinking traditionally about product marketing and start understanding ______.

Which of the following involves analyzing the forces for and against change?

According to a Forbes article on the evolution of work, the future will of work has e-mail as the primary form of communication.

______ represents a significant source of change for organizations with the rise of the multinational corporation.

Which of the following is a law stating that performance increases with increasing stress to an optimum point, after which stress becomes too much and performance declines?

One study of more than 46,000 U.S. employees found health-care costs were ______ higher for workers who experienced high stress.

Andrew is balancing school and a job but has decided that reordering life priorities and convincing himself that work isn't all that important will help. This is known as ______.

Incremental change is evolutionary.

Incompatible demands regarding what a person's role entails is known as ______.

The generalized, patterned, unconscious mobilization of the body's natural energy resources when confronted with a demand or stressor is known as ______.

Organizational restructuring and downsizing is one of the most challenging types of organizational change and requires ______.

Leadership styles have shifted from command and control to ______.

Development that meets the needs of the present without compromising the ability of future generations to meet their own needs is an OD intervention known as ______.

One of the most commonly employed OD techniques is ______.

Hutchison is introducing a series of evolving changes. Which of the following best describes the type of change he is engaging in?