Question 1

Which of the following is a reward that is perceived as useful feedback in self-determination theory?

Accepted Answer

A)  competence 
B)  informational 
C)  motivation 
D)  communicator 
A)  competence 
B)  informational 
C)  motivation 
D)  communicator

Question 2

Which of the following is a source for 360-degree performance appraisal?

Accepted Answer

A)  former employers 
B)  peers 
C)  family 
D)  industry partners 
A)  former employers 
B)  peers 
C)  family 
D)  industry partners

Question 3

A study of hospitals showed that pay-level practices and pay structures combined to affect ______.

Accepted Answer

A)  ethical behavior 
B)  resource efficiency 
C)  patient satisfaction outcomes 
D)  job satisfaction 
A)  ethical behavior 
B)  resource efficiency 
C)  patient satisfaction outcomes 
D)  job satisfaction

Question 4

Which of the following occurs when managers give performance ratings that tend to be average?

Accepted Answer

A)  central tendency error 
B)  unbiased 
C)  punitive 
D)  leniency 
A)  central tendency error 
B)  unbiased 
C)  punitive 
D)  leniency

Question 5

Reinforcers always strengthen behavior they follow.

Accepted Answer

A) True 
 B)False

Question 6

Research has shown that ______ is an important factor in the performance appraisal process.

Accepted Answer

A)  accuracy in self-view 
B)  LMX 
C)  image maintenance and enhancement 
D)  ego-defense enhancement 
A)  accuracy in self-view 
B)  LMX 
C)  image maintenance and enhancement 
D)  ego-defense enhancement

Question 7

Peers tend to be harsher than supervisors in evaluating performance of coworkers.

Accepted Answer

A) True 
 B)False

Question 8

Describe the challenges with the 360-degree performance appraisal.

Accepted Answer

In a 360-degree performance appraisal, t

Question 9

According to the text, which is true regarding extrinsic and intrinsic motivation?

Accepted Answer

A)  Work should be set up in a manner in which effective performance does not require both intrinsic and extrinsic rewards to produce job satisfaction. 
B)  Extrinsic motivation plus intrinsic motivation always combine to produce the highest motivation. 
C)  Extrinsic rewards can lead to reduction in intrinsic motivation. 
D)  Motivation is comprised of many factors in addition to intrinsic and extrinsic motivation. 
A)  Work should be set up in a manner in which effective performance does not require both intrinsic and extrinsic rewards to produce job satisfaction. 
B)  Extrinsic motivation plus intrinsic motivation always combine to produce the highest motivation. 
C)  Extrinsic rewards can lead to reduction in intrinsic motivation. 
D)  Motivation is comprised of many factors in addition to intrinsic and extrinsic motivation.

Question 10

Which of the following occurs when employee bonuses are based upon reaching a financial target such as return on assets or net income?

Accepted Answer

A)  piece-meal plan 
B)  gain-sharing plan 
C)  stock options 
D)  profit-sharing plan 
A)  piece-meal plan 
B)  gain-sharing plan 
C)  stock options 
D)  profit-sharing plan

Question 11

Which of the following is true of the behaviorally anchored rating scale?

Accepted Answer

A)  focuses on general statements such as "knowledge of work" 
B)  general examples of performance are provided 
C)  can be time consuming to create and update 
D)  is generally less effective than graphical rating scales 
A)  focuses on general statements such as "knowledge of work" 
B)  general examples of performance are provided 
C)  can be time consuming to create and update 
D)  is generally less effective than graphical rating scales

Question 12

Simeon plays the guitar for the joy of it, not because it is required or because he receives an award. This describes extrinsic motivation.

Accepted Answer

A) True 
 B)False

Question 13

A study suggests that followers will accept feedback when they are rated lower than their peers if they have a trusting and high-quality relationship with their boss and ______.

Accepted Answer

A)  Image maintenance and enhancement 
B)  Ego-defense enhancement 
C)  Accuracy in self-view 
D)  A voice during the process. 
A)  Image maintenance and enhancement 
B)  Ego-defense enhancement 
C)  Accuracy in self-view 
D)  A voice during the process.

Question 14

Operant conditioning was initially studied with experiments conducted on ______.

Accepted Answer

A)  monkeys 
B)  dogs 
C)  rats 
D)  humans 
A)  monkeys 
B)  dogs 
C)  rats 
D)  humans

Question 15

Jeremy consistently shows up to work late on Friday mornings. His manager wants to decrease this behavior, so she gave him a written reprimand that was placed in his file. This type of reinforcement is called ______.

Accepted Answer

A)  punishment by removal 
B)  punishment by application 
C)  negative reinforcement 
D)  positive reinforcement 
A)  punishment by removal 
B)  punishment by application 
C)  negative reinforcement 
D)  positive reinforcement

Question 16

Tying pay to performance can lead to unethical consequences.

Accepted Answer

A) True 
 B)False

Question 17

Reinforcement theory is based on the ______.

Accepted Answer

A)  the law of reciprocity 
B)  the law of gravity 
C)  the law of cause 
D)  the law of effect 
A)  the law of reciprocity 
B)  the law of gravity 
C)  the law of cause 
D)  the law of effect

Question 18

Rasheed's sales team recently had a fantastic quarter, bringing in over US$100,000 in unexpected sales. As a reward, Rasheed could most likely provide the employees with a ______.

Accepted Answer

A)  gain-sharing plan 
B)  piece-meal plan 
C)  performance review 
D)  profit-sharing plan 
A)  gain-sharing plan 
B)  piece-meal plan 
C)  performance review 
D)  profit-sharing plan

Question 19

Describe the methods of performance management with examples.

Accepted Answer

(Answers will vary.) Most organizations

Question 20

Good supervisor-subordinate relationships create a social context that substantially influences the performance management discussion and ______.

Accepted Answer

A)  accuracy in self-view 
B)  how followers respond to their feedback. 
C)  image maintenance and enhancement 
D)  ego-defense enhancement 
A)  accuracy in self-view 
B)  how followers respond to their feedback. 
C)  image maintenance and enhancement 
D)  ego-defense enhancement

Which of the following is a reward that is perceived as useful feedback in self-determination theory?

Which of the following is a source for 360-degree performance appraisal?

A study of hospitals showed that pay-level practices and pay structures combined to affect ______.

Which of the following occurs when managers give performance ratings that tend to be average?

Reinforcers always strengthen behavior they follow.

Research has shown that ______ is an important factor in the performance appraisal process.

Peers tend to be harsher than supervisors in evaluating performance of coworkers.

Describe the challenges with the 360-degree performance appraisal.

According to the text, which is true regarding extrinsic and intrinsic motivation?

Which of the following occurs when employee bonuses are based upon reaching a financial target such as return on assets or net income?

Which of the following is true of the behaviorally anchored rating scale?

Simeon plays the guitar for the joy of it, not because it is required or because he receives an award. This describes extrinsic motivation.

A study suggests that followers will accept feedback when they are rated lower than their peers if they have a trusting and high-quality relationship with their boss and ______.

Operant conditioning was initially studied with experiments conducted on ______.

Jeremy consistently shows up to work late on Friday mornings. His manager wants to decrease this behavior, so she gave him a written reprimand that was placed in his file. This type of reinforcement is called ______.

Tying pay to performance can lead to unethical consequences.

Reinforcement theory is based on the ______.

Rasheed's sales team recently had a fantastic quarter, bringing in over US$100,000 in unexpected sales. As a reward, Rasheed could most likely provide the employees with a ______.

Describe the methods of performance management with examples.

Good supervisor-subordinate relationships create a social context that substantially influences the performance management discussion and ______.

What Is Organizational Behavior?

Personality and Person–Environment Fit

Emotions and Moods

Attitudes and Job Satisfaction

Perception, Decision Making, and Problem Solving

Leadership

Power and Politics

Motivation: Core Concepts

Group Processes and Teams

Managing Conflict and Negotiation

Organizational Communication

Diversity and Cross-Cultural Adjustments

Organizational Culture

Leading Change and Stress Management

Filters

Exam 9: Motivation: Applications

Which of the following is a reward that is perceived as useful feedback in self-determination theory?

Which of the following is a source for 360-degree performance appraisal?

A study of hospitals showed that pay-level practices and pay structures combined to affect ______.

Which of the following occurs when managers give performance ratings that tend to be average?

Reinforcers always strengthen behavior they follow.

Research has shown that ______ is an important factor in the performance appraisal process.

Peers tend to be harsher than supervisors in evaluating performance of coworkers.

Describe the challenges with the 360-degree performance appraisal.

According to the text, which is true regarding extrinsic and intrinsic motivation?

Which of the following occurs when employee bonuses are based upon reaching a financial target such as return on assets or net income?

Which of the following is true of the behaviorally anchored rating scale?

Simeon plays the guitar for the joy of it, not because it is required or because he receives an award. This describes extrinsic motivation.

A study suggests that followers will accept feedback when they are rated lower than their peers if they have a trusting and high-quality relationship with their boss and ______.

Operant conditioning was initially studied with experiments conducted on ______.

Jeremy consistently shows up to work late on Friday mornings. His manager wants to decrease this behavior, so she gave him a written reprimand that was placed in his file. This type of reinforcement is called ______.

Tying pay to performance can lead to unethical consequences.

Reinforcement theory is based on the ______.

Rasheed's sales team recently had a fantastic quarter, bringing in over US$100,000 in unexpected sales. As a reward, Rasheed could most likely provide the employees with a ______.

Describe the methods of performance management with examples.

Good supervisor-subordinate relationships create a social context that substantially influences the performance management discussion and ______.

What Is Organizational Behavior?

Personality and Person–Environment Fit

Emotions and Moods

Attitudes and Job Satisfaction

Perception, Decision Making, and Problem Solving

Leadership

Power and Politics

Motivation: Core Concepts

Group Processes and Teams

Managing Conflict and Negotiation

Organizational Communication

Diversity and Cross-Cultural Adjustments

Organizational Culture

Leading Change and Stress Management

Filters