Question 1

Which of the following concepts relates to perceived unfairness of how pay is distributed?

Accepted Answer

A)  pay dispersion 
B)  underpayment inequity 
C)  pay inequity 
D)  overpayment inequity 
A)  pay dispersion 
B)  underpayment inequity 
C)  pay inequity 
D)  overpayment inequity

Question 2

Which of the following best describes observational learning?

Accepted Answer

A)  learning from listening to a teachers' lecture 
B)  learning from watching a TV program about sharks 
C)  learning from reading a textbook 
D)  learning from watching others 
A)  learning from listening to a teachers' lecture 
B)  learning from watching a TV program about sharks 
C)  learning from reading a textbook 
D)  learning from watching others

Question 3

Helen is a new manager who is about to perform her first round of performance reviews with her employees. She knows which of the following is a characteristic of the performance appraisal process?

Accepted Answer

A)  Most employees view the appraisal process as fair and unbiased. 
B)  Most employees look forward to the appraisal process. 
C)  Training is likely unnecessary for managers performing reviews. 
D)  There are perceptual biases that may affect the manager's ability to accurately rate follower performance. 
A)  Most employees view the appraisal process as fair and unbiased. 
B)  Most employees look forward to the appraisal process. 
C)  Training is likely unnecessary for managers performing reviews. 
D)  There are perceptual biases that may affect the manager's ability to accurately rate follower performance.

Question 4

Which of the following is referred to as an individual's general level of proactive activity with respect to obtaining feedback from the work environment?

Accepted Answer

A)  feedback seeking 
B)  feedback orientation 
C)  need for feedback 
D)  feedback equity 
A)  feedback seeking 
B)  feedback orientation 
C)  need for feedback 
D)  feedback equity

Question 5

David likes to play the lottery. Sometimes he wins, but most times he does not. This is an example of which type of reinforcement schedule?

Accepted Answer

A)  fixed-ratio 
B)  fixed-interval 
C)  variable-ratio 
D)  variable-interval 
A)  fixed-ratio 
B)  fixed-interval 
C)  variable-ratio 
D)  variable-interval

Question 6

When a specified behavior is rewarded or punished every time it occurs, it is which type of schedule of reinforcement?

Accepted Answer

A)  fixed-interval 
B)  fixed-ratio 
C)  partial 
D)  continuous 
A)  fixed-interval 
B)  fixed-ratio 
C)  partial 
D)  continuous

Question 7

When evaluating the performance of coworkers, peers tend to be ______.

Accepted Answer

A)  harsher than supervisors 
B)  about the same as supervisors 
C)  better trained at providing constructive feedback than supervisors 
D)  more lenient than supervisors 
A)  harsher than supervisors 
B)  about the same as supervisors 
C)  better trained at providing constructive feedback than supervisors 
D)  more lenient than supervisors

Question 8

Which of the following is a characteristic of performance management?

Accepted Answer

A)  Performance management should be a one-way conversation from the boss to the employee. 
B)  Performance management sessions can recognize exceptional performance and document weak performance. 
C)  Performance management sessions are not necessary on a regular basis. 
D)  Performance management should not be used to determine compensation and other outcomes. 
A)  Performance management should be a one-way conversation from the boss to the employee. 
B)  Performance management sessions can recognize exceptional performance and document weak performance. 
C)  Performance management sessions are not necessary on a regular basis. 
D)  Performance management should not be used to determine compensation and other outcomes.

Question 9

Mary is interested in incorporating research-based recommendations on how to use monetary rewards effectively. Which of the following is an implementation guideline for the principle of "reward employees in a timely manner"?

Accepted Answer

A)  ensure pay levels vary significantly based on performance levels 
B)  distribute fake currencies or reward points that can later be traded for cash, goods, or services 
C)  only promise rewards that are available 
D)  specify what employees are expected to do, as well as what they should refrain from doing 
A)  ensure pay levels vary significantly based on performance levels 
B)  distribute fake currencies or reward points that can later be traded for cash, goods, or services 
C)  only promise rewards that are available 
D)  specify what employees are expected to do, as well as what they should refrain from doing

Question 10

Continuous reinforcement schedules are more motivating than partial.

Accepted Answer

A) True 
 B)False

Question 11

Alexandra is paid every 2 weeks by her employer. This type of reinforcement schedule could be referred to as ______.

Accepted Answer

A)  fixed-interval 
B)  fixed-ratio 
C)  variable-interval 
D)  variable-ratio 
A)  fixed-interval 
B)  fixed-ratio 
C)  variable-interval 
D)  variable-ratio

Question 12

Compare and contrast intrinsic and extrinsic motivation.

Accepted Answer

Intrinsic motivation is when someone wor

Question 13

A ________is a leave taken from work to "recharge one's batteries" or take care of family responsibilities.

Accepted Answer

A)  organizational citizenship behaviors 
B)  sabbatical 
C)  organizational commitment 
D)  vacation 
A)  organizational citizenship behaviors 
B)  sabbatical 
C)  organizational commitment 
D)  vacation

Question 14

Which of the following is the understanding that innovation occurs in phases and intrinsic motivation may be more important during the idea generation phase?

Accepted Answer

A)  extrinsics in service of intrinsics 
B)  intrinsics in service of extrinsics 
C)  creative modeling 
D)  motivation-work cycle 
A)  extrinsics in service of intrinsics 
B)  intrinsics in service of extrinsics 
C)  creative modeling 
D)  motivation-work cycle

Question 15

Cultural values such as ______ and ______ may influence how a rater assesses the performance of another person.

Accepted Answer

A)  job sharing; remote working 
B)  power distance; collectivism 
C)  Biases; tendencies 
D)  beliefs; virtues 
A)  job sharing; remote working 
B)  power distance; collectivism 
C)  Biases; tendencies 
D)  beliefs; virtues

Question 16

How can you use reinforcement theory to facilitate learning?

Accepted Answer

Reinforcement is any event that strength

Question 17

Which of the following is not one of the four steps of the modeling process described by social learning theory?

Accepted Answer

A)  attention 
B)  reciprocation 
C)  retention 
D)  motivation 
A)  attention 
B)  reciprocation 
C)  retention 
D)  motivation

Question 18

Critics of operant conditioning and OB modification have argued that the results can be explained using theories that involve ______.

Accepted Answer

A)  cognitions (thoughts) of employees 
B)  reinforcement theory 
C)  social learning 
D)  organizational behavior modification 
A)  cognitions (thoughts) of employees 
B)  reinforcement theory 
C)  social learning 
D)  organizational behavior modification

Question 19

According to recent research, cash bonuses are more effective motivators than small personalized gifts.

Accepted Answer

A) True 
 B)False

Question 20

Which of the following is when the input from a number of sources is included to provide a more comprehensive review of an employee's performance?

Accepted Answer

A)  180-degree performance appraisal 
B)  360-degree performance appraisal 
C)  self-rating performance appraisal 
D)  supervisory performance appraisal 
A)  180-degree performance appraisal 
B)  360-degree performance appraisal 
C)  self-rating performance appraisal 
D)  supervisory performance appraisal

Which of the following concepts relates to perceived unfairness of how pay is distributed?

Which of the following best describes observational learning?

Helen is a new manager who is about to perform her first round of performance reviews with her employees. She knows which of the following is a characteristic of the performance appraisal process?

Which of the following is referred to as an individual's general level of proactive activity with respect to obtaining feedback from the work environment?

David likes to play the lottery. Sometimes he wins, but most times he does not. This is an example of which type of reinforcement schedule?

When a specified behavior is rewarded or punished every time it occurs, it is which type of schedule of reinforcement?

When evaluating the performance of coworkers, peers tend to be ______.

Which of the following is a characteristic of performance management?

Mary is interested in incorporating research-based recommendations on how to use monetary rewards effectively. Which of the following is an implementation guideline for the principle of "reward employees in a timely manner"?

Continuous reinforcement schedules are more motivating than partial.

Alexandra is paid every 2 weeks by her employer. This type of reinforcement schedule could be referred to as ______.

Compare and contrast intrinsic and extrinsic motivation.

A ________is a leave taken from work to "recharge one's batteries" or take care of family responsibilities.

Which of the following is the understanding that innovation occurs in phases and intrinsic motivation may be more important during the idea generation phase?

Cultural values such as and may influence how a rater assesses the performance of another person.

How can you use reinforcement theory to facilitate learning?

Which of the following is not one of the four steps of the modeling process described by social learning theory?

Critics of operant conditioning and OB modification have argued that the results can be explained using theories that involve ______.

According to recent research, cash bonuses are more effective motivators than small personalized gifts.

Which of the following is when the input from a number of sources is included to provide a more comprehensive review of an employee's performance?

What Is Organizational Behavior?

Personality and Person–Environment Fit

Emotions and Moods

Attitudes and Job Satisfaction

Perception, Decision Making, and Problem Solving

Leadership

Power and Politics

Motivation: Core Concepts

Group Processes and Teams

Managing Conflict and Negotiation

Organizational Communication

Diversity and Cross-Cultural Adjustments

Organizational Culture

Leading Change and Stress Management

Filters

Exam 9: Motivation: Applications

Which of the following concepts relates to perceived unfairness of how pay is distributed?

Which of the following best describes observational learning?

Helen is a new manager who is about to perform her first round of performance reviews with her employees. She knows which of the following is a characteristic of the performance appraisal process?

Which of the following is referred to as an individual's general level of proactive activity with respect to obtaining feedback from the work environment?

David likes to play the lottery. Sometimes he wins, but most times he does not. This is an example of which type of reinforcement schedule?

When a specified behavior is rewarded or punished every time it occurs, it is which type of schedule of reinforcement?

When evaluating the performance of coworkers, peers tend to be ______.

Which of the following is a characteristic of performance management?

Mary is interested in incorporating research-based recommendations on how to use monetary rewards effectively. Which of the following is an implementation guideline for the principle of "reward employees in a timely manner"?

Continuous reinforcement schedules are more motivating than partial.

Alexandra is paid every 2 weeks by her employer. This type of reinforcement schedule could be referred to as ______.

Compare and contrast intrinsic and extrinsic motivation.

A ________is a leave taken from work to "recharge one's batteries" or take care of family responsibilities.

Which of the following is the understanding that innovation occurs in phases and intrinsic motivation may be more important during the idea generation phase?

Cultural values such as ______ and ______ may influence how a rater assesses the performance of another person.

How can you use reinforcement theory to facilitate learning?

Which of the following is not one of the four steps of the modeling process described by social learning theory?

Critics of operant conditioning and OB modification have argued that the results can be explained using theories that involve ______.

According to recent research, cash bonuses are more effective motivators than small personalized gifts.

Which of the following is when the input from a number of sources is included to provide a more comprehensive review of an employee's performance?

What Is Organizational Behavior?

Personality and Person–Environment Fit

Emotions and Moods

Attitudes and Job Satisfaction

Perception, Decision Making, and Problem Solving

Leadership

Power and Politics

Motivation: Core Concepts

Group Processes and Teams

Managing Conflict and Negotiation

Organizational Communication

Diversity and Cross-Cultural Adjustments

Organizational Culture

Leading Change and Stress Management

Filters

Cultural values such as and may influence how a rater assesses the performance of another person.