Question 1

Describe the steps in the modeling process of social learning theory.

Accepted Answer

(1) Attention: To learn, a person has to

Question 2

According to the text, which of the following is true of performance management methods?

Accepted Answer

A)  Most organizations use a standard form to evaluate employee performance. 
B)  There is typically just an overall global rating for performance. 
C)  It is best to rate traits such as having a positive attitude since it always relates to performance. 
D)  Ratings are typically done however the rater chooses. 
A)  Most organizations use a standard form to evaluate employee performance. 
B)  There is typically just an overall global rating for performance. 
C)  It is best to rate traits such as having a positive attitude since it always relates to performance. 
D)  Ratings are typically done however the rater chooses.

Question 3

Miranda understands that sometimes people work on a task because they find it interesting and not because of an external reward they may receive. Miranda understands the concept of ______.

Accepted Answer

A)  social learning 
B)  operant conditioning 
C)  intrinsic motivation 
D)  extrinsic motivation 
A)  social learning 
B)  operant conditioning 
C)  intrinsic motivation 
D)  extrinsic motivation

Question 4

Describe organizational behavior modification and include an example.

Accepted Answer

The application of reinforcement theory

Question 5

Art is interested in incorporating research-based recommendations on how to use monetary rewards effectively. Which of the following is an implementation guideline for the principle of "define and measure performance accurately"?

Accepted Answer

A)  ensure pay levels vary significantly based on performance levels 
B)  distribute reward points that can later be traded for cash, goods, or services 
C)  only promise rewards that are available 
D)  specify what employees are expected to do, as well as what they should refrain from doing 
A)  ensure pay levels vary significantly based on performance levels 
B)  distribute reward points that can later be traded for cash, goods, or services 
C)  only promise rewards that are available 
D)  specify what employees are expected to do, as well as what they should refrain from doing

Question 6

Which of the following is a sense of mastery an employee has over their job?

Accepted Answer

A)  capability 
B)  commitment 
C)  cognition 
D)  competence 
A)  capability 
B)  commitment 
C)  cognition 
D)  competence

Question 7

Profit-sharing or gain-sharing plans, including stock options, might ______.

Accepted Answer

A)  decrease future performance 
B)  be consistent enough for employees to count on as their total compensation 
C)  encourage unethical behavior 
D)  decrease perceptual biases in the rating process 
A)  decrease future performance 
B)  be consistent enough for employees to count on as their total compensation 
C)  encourage unethical behavior 
D)  decrease perceptual biases in the rating process

Question 8

Which of the following is a vertical scale presented with specific examples of performance?

Accepted Answer

A)  graphic rating scale 
B)  behaviorally anchored rating scale 
C)  forced-ranking scale 
D)  global rating scale 
A)  graphic rating scale 
B)  behaviorally anchored rating scale 
C)  forced-ranking scale 
D)  global rating scale

Question 9

Which of the following is a favorable event or outcome presented after a behavior?

Accepted Answer

A)  negative reinforcement 
B)  neutral reinforcement 
C)  positive reinforcement 
D)  punishment 
A)  negative reinforcement 
B)  neutral reinforcement 
C)  positive reinforcement 
D)  punishment

Question 10

Critique the performance review process.

Accepted Answer

There are issues related to performance

Question 11

Which of the following is a characteristic of social learning theory?

Accepted Answer

A)  It is the part of operant conditioning theory. 
B)  It explains reinforcement behaviors. 
C)  It is largely unsupported by research. 
D)  It introduced the social element into how people acquire new skills. 
A)  It is the part of operant conditioning theory. 
B)  It explains reinforcement behaviors. 
C)  It is largely unsupported by research. 
D)  It introduced the social element into how people acquire new skills.

Question 12

Which of the following does the A-B-C stand for in the A-B-C analysis used in organizational behavior modification?

Accepted Answer

A)  attitudes-behavior-commitment 
B)  antecedents-behavior-consequences 
C)  actions-belief-consequences 
D)  attitudes-belief-commitment 
A)  attitudes-behavior-commitment 
B)  antecedents-behavior-consequences 
C)  actions-belief-consequences 
D)  attitudes-belief-commitment

Question 13

Which of the following steps in the modeling process described by social learning theory is referred to as attention?

Accepted Answer

A)  To learn, a person has to notice another's behavior. 
B)  The information must be stored for access in the future. 
C)  Once information is noted and retained, the person imitates the behavior that they recall. 
D)  The person must be motivated to imitate the desired behavior. 
A)  To learn, a person has to notice another's behavior. 
B)  The information must be stored for access in the future. 
C)  Once information is noted and retained, the person imitates the behavior that they recall. 
D)  The person must be motivated to imitate the desired behavior.

Question 14

Lawrence believes there can be synergistic effects between intrinsic and extrinsic motivation. In order to test this out, he gives his employees 25% of their work time to work on projects they are passionate about, even if it falls outside the scope of their job or is unrelated to the mission of the company. Lawrence is using which of the following psychological mechanisms?

Accepted Answer

A)  social learning theory 
B)  motivation-work cycle match 
C)  extrinsics in service of intrinsics 
D)  intrinsics in service of extrinsics 
A)  social learning theory 
B)  motivation-work cycle match 
C)  extrinsics in service of intrinsics 
D)  intrinsics in service of extrinsics

Question 15

Which of the following steps in the modeling process described by social learning theory deals with the fact that once information is noted and retained, the person imitates the behavior that they recall?

Accepted Answer

A)  attention 
B)  retention 
C)  reproduction 
D)  motivation 
A)  attention 
B)  retention 
C)  reproduction 
D)  motivation

Question 16

Which of the following is a perceptual bias that may affect the performance rating process?

Accepted Answer

A) halo effect 
B)  romance of leadership effect 
C)  hindsight effect 
D)  overconfidence effect 
A) halo effect 
B)  romance of leadership effect 
C)  hindsight effect 
D)  overconfidence effect

Question 17

Jed is interested in using a forced-ranking scale to evaluate the employees in his work group. He should be aware of the following criticisms of the forced-ranking scale: ______.

Accepted Answer

A)  Concerns have been raised that forced rankings are demotivating 
B)  Forced rankings can hinder team satisfaction 
C)  Some companies noticed that retention increased each year after the performance review process 
D)  Employees keep listening after they get their ranking in order to hear the essential feedback needed to improve their performance 
A)  Concerns have been raised that forced rankings are demotivating 
B)  Forced rankings can hinder team satisfaction 
C)  Some companies noticed that retention increased each year after the performance review process 
D)  Employees keep listening after they get their ranking in order to hear the essential feedback needed to improve their performance

Question 18

Research shows that remote working is related to ______.

Accepted Answer

A)  organizational citizenship behaviors 
B)  job satisfaction 
C)  organizational commitment 
D)  turnover 
A)  organizational citizenship behaviors 
B)  job satisfaction 
C)  organizational commitment 
D)  turnover

Question 19

Which of the following is a performance management rating system in which all employees in the work group are assessed relative to one another?

Accepted Answer

A)  graphic rating scale 
B)  behaviorally anchored rating scale 
C)  forced-ranking scale 
D)  global rating scale 
A)  graphic rating scale 
B)  behaviorally anchored rating scale 
C)  forced-ranking scale 
D)  global rating scale

Question 20

Which of the following is an antecedent of feedback seeking?

Accepted Answer

A)  ego-defense enhancement 
B)  image-offense enhancement 
C)  accuracy in self-view 
D)  frequency enhancement 
A)  ego-defense enhancement 
B)  image-offense enhancement 
C)  accuracy in self-view 
D)  frequency enhancement

Describe the steps in the modeling process of social learning theory.

According to the text, which of the following is true of performance management methods?

Miranda understands that sometimes people work on a task because they find it interesting and not because of an external reward they may receive. Miranda understands the concept of ______.

Describe organizational behavior modification and include an example.

Art is interested in incorporating research-based recommendations on how to use monetary rewards effectively. Which of the following is an implementation guideline for the principle of "define and measure performance accurately"?

Which of the following is a sense of mastery an employee has over their job?

Profit-sharing or gain-sharing plans, including stock options, might ______.

Which of the following is a vertical scale presented with specific examples of performance?

Which of the following is a favorable event or outcome presented after a behavior?

Critique the performance review process.

Which of the following is a characteristic of social learning theory?

Which of the following does the A-B-C stand for in the A-B-C analysis used in organizational behavior modification?

Which of the following steps in the modeling process described by social learning theory is referred to as attention?

Which of the following steps in the modeling process described by social learning theory deals with the fact that once information is noted and retained, the person imitates the behavior that they recall?

Which of the following is a perceptual bias that may affect the performance rating process?

Jed is interested in using a forced-ranking scale to evaluate the employees in his work group. He should be aware of the following criticisms of the forced-ranking scale: ______.

Research shows that remote working is related to ______.

Which of the following is a performance management rating system in which all employees in the work group are assessed relative to one another?

Which of the following is an antecedent of feedback seeking?

What Is Organizational Behavior?

Personality and Person–Environment Fit

Emotions and Moods

Attitudes and Job Satisfaction

Perception, Decision Making, and Problem Solving

Leadership

Power and Politics

Motivation: Core Concepts

Group Processes and Teams

Managing Conflict and Negotiation

Organizational Communication

Diversity and Cross-Cultural Adjustments

Organizational Culture

Leading Change and Stress Management

Filters

Exam 9: Motivation: Applications

Describe the steps in the modeling process of social learning theory.

According to the text, which of the following is true of performance management methods?

Miranda understands that sometimes people work on a task because they find it interesting and not because of an external reward they may receive. Miranda understands the concept of ______.

Describe organizational behavior modification and include an example.

Art is interested in incorporating research-based recommendations on how to use monetary rewards effectively. Which of the following is an implementation guideline for the principle of "define and measure performance accurately"?

Which of the following is a sense of mastery an employee has over their job?

Profit-sharing or gain-sharing plans, including stock options, might ______.

Which of the following is a vertical scale presented with specific examples of performance?

Which of the following is a favorable event or outcome presented after a behavior?

Critique the performance review process.

Which of the following is a characteristic of social learning theory?

Which of the following does the A-B-C stand for in the A-B-C analysis used in organizational behavior modification?

Which of the following steps in the modeling process described by social learning theory is referred to as attention?

Which of the following steps in the modeling process described by social learning theory deals with the fact that once information is noted and retained, the person imitates the behavior that they recall?

Which of the following is a perceptual bias that may affect the performance rating process?

Jed is interested in using a forced-ranking scale to evaluate the employees in his work group. He should be aware of the following criticisms of the forced-ranking scale: ______.

Research shows that remote working is related to ______.

Which of the following is a performance management rating system in which all employees in the work group are assessed relative to one another?

Which of the following is an antecedent of feedback seeking?

What Is Organizational Behavior?

Personality and Person–Environment Fit

Emotions and Moods

Attitudes and Job Satisfaction

Perception, Decision Making, and Problem Solving

Leadership

Power and Politics

Motivation: Core Concepts

Group Processes and Teams

Managing Conflict and Negotiation

Organizational Communication

Diversity and Cross-Cultural Adjustments

Organizational Culture

Leading Change and Stress Management

Filters