Exam 1: Administration

A social worker dealing with an alcoholic client finds counseling methods being utilized are not effective or making reasonable progress. The client has received two DUIs in the past month and is on probation at work. During the last social worker's home visit, the client was under the influence and fell asleep on the couch during counseling. What suggestion would a supervisor make in this situation?

A critical approach to assessment starts with a description of research, monitoring, and evaluation. Research in social work is necessary for generating evidence about policy, programs, projects, and practice. Monitoring produces information through processes where one tracks events. The last step is evaluation and is described as what?

The actions of social workers involved in labor management disputes should be guided by the profession's values, ethical standards, and ethical principles. Social work administrators should allow supervisees to engage in organized action that may include the formation of labor unions under what circumstances?

Administrators in a social work setting are responsible for ensuring the staff follows the codes set forth for ethical behavior. The NASW Code of Ethics requires social workers to be responsible to clients, colleagues, practice settings, and to the social work profession. Which of the following would require action by a supervisor?

Social workers should never conduct research and evaluations that do not use consent procedures. Examples would include researching archived information and naturalistic observations. What is the one exception to this rule?

Bethany feels that a specific method will work best in her social work practice. She completes evaluations and research with her consenting clients. Once the findings are available, it is discovered the method is not as effective as others. Bethany does not want her colleagues to degrade her because of this information and changes the findings to present a more positive approach. Is this good practice?

A geriatric administrator is notified of upcoming continuing education trainings for social workers. Rather than have a shortage of staff, the supervisor hand picks which workers should attend. The newest employees are chosen to go based on their inexperience, while the tenured social workers are denied the opportunity. Is this good practice by the administrator?

Anna is a social worker who has been conducting evaluation and research procedures with one of her clients. She obtained consent from the individual to further knowledge in a specific area, but the client does not want her name mentioned for further purposes. Once the research is completed, Anna conducts a meeting with fellow colleagues to share her findings. What is good practice in this realm of professionalism?

Donald is a new clinical social worker in a hospital setting. The administrator notifies him of upcoming trainings that are job specific, but Donald denies them, stating he does not have the time. Mandated conferences and seminars are also missed. When Donald is assigned a new case that becomes complicated, he is unaware of how to handle the situation. The supervisor notifies Donald that he is lacking in what area of expertise?

Madeline and a team of collaborators recently took part in a child removal from an abusive home. The foster care worker located a loving family that has helped the child thrive in a trusting environment. Court orders have been secured to establish legal adoption by the foster care family to ensure the child lives a secure and full life. Madeline took credit for the entire operation at a seminar with social workers from around the country. What role should the administrator play?

Social workers are under many time restraints with caseloads. Some feel research and evaluation is bothersome, taking away precious time with clients. Social workers should promote and facilitate research and evaluation for what reason?

Two colleagues are overheard discussing an abuse case in the hallway of the human service agency. One of the social workers is a relative of the client and quite concerned about what may happen. The investigating worker gives information pertaining to possible foster care placement for the children. What would an administrator see as being violated in this conversation?

Randall completes his research and evaluation on a child abuse case. Once back home, he tells his roommate about the findings. The two discuss qualitative events and unexpected outcomes. Randal's roommate later brings this topic up during a study group discussion at the campus library. One of the members of the study group knows the family that was researched. What happened to cause this breech?

A Child Protective Services Administrator has several duties to acknowledge on a daily basis. One of the most important is clinical oversight to ensure compliance with district, federal, and court guidelines. Which of the following is another duty the administrator must maintain?

Richard is a social work administrator for a human service agency. One of his employees is willing to obtain training to handle dangerous drug abuse situations. As a prerequisite, Richard sends this supervisee on a case notorious for unsafe conditions to see if the employee has what it takes. The administrator does not want to waste the agency's funding on training if the employee is fearful of such a situation. Is this appropriate conduct?

Administrators need to be knowledgeable in the areas of equality and promote this information within the workplace setting. Any distinction, exclusion, restriction, or preference based on descent, color, race, or ethnic origin which has the effect of nullifying the recognition, enjoyment, or exercise on equal ground of human rights and fundamental freedoms is called what?

Gail is a clinical social work administrator at a geriatric facility. A hospital social worker contacts her to ask questions about food stamp requirements for a patient who may be coming to Gail's facility. What is the administrator's responsibility in this case?

Melissa is a social worker making a routine home visit with one of her clients. During the session, she finds out the family received a letter from an ex-husband in jail. He is set to get out of prison in two days and has threatened to kill the ex-wife. Since confidentiality cannot be shared due to the client not consenting, Melissa contacts her administrator. What recommendation will she most likely receive?

Lesley has become backlogged on her client documentation records. Once a week she attempts to catch up, but cannot remember what services she had discussed initiating with her families. As a result, one of her clients does not get referred to parenting classes and an inappropriate disciplinary technique turned into an abusive situation. When the supervisor is alerted to this concern, a consultation is required with Lesley to discuss:

Andrea is the mother of three children and has been receiving social work services for almost a year now. She feels there is no longer a need for the service and wants to see her records. The social worker is not sure how to handle this situation since some of the information found within may cause emotional harm to the client. The social worker tries to explain this to the mother, but eventually Andrea contacts an administrator. What kind of response would a supervisor give to this client?