Lesley Has Become Backlogged on Her Client Documentation Records

Lesley has become backlogged on her client documentation records. Once a week she attempts to catch up, but cannot remember what services she had discussed initiating with her families. As a result, one of her clients does not get referred to parenting classes and an inappropriate disciplinary technique turned into an abusive situation. When the supervisor is alerted to this concern, a consultation is required with Lesley to discuss:

A) Having clients sign off on all documentation
B) Predicting outcomes within limited documentation
C) Having another colleague complete the paperwork for her
D) Understanding that proper documentation is time sensitive to ensure accurate servicing

Correct Answer:

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