Question 1

Cynicism is also known as

Accepted Answer

A)  solidarity 
B)  us vs. them 
C)  a negative world view 
D)  both B and C 
A)  solidarity 
B)  us vs. them 
C)  a negative world view 
D)  both B and C C

Question 2

How can a police manager develop a new culture?

Accepted Answer

A)  change the artifacts or signs of the old culture 
B)  replace old patrol cars with new ones 
C)  change the emblem design 
D)  all of the above 
A)  change the artifacts or signs of the old culture 
B)  replace old patrol cars with new ones 
C)  change the emblem design 
D)  all of the above D

Question 3

Culture is developed from observing the actions of managers and:

Accepted Answer

A)  city council 
B)  the public 
C)  fellow officers 
D)  all of the above 
A)  city council 
B)  the public 
C)  fellow officers 
D)  all of the above C

Question 4

According to Wilson, _____ is the style of policing in which officers differentiate between very serious and minor offenses, but still view the law as a clear guide for acceptable behavior.

Accepted Answer

A)  service style 
B)  legalistic style 
C)  watchman style 
D)  none of the above 
A)  service style 
B)  legalistic style 
C)  watchman style 
D)  none of the above

Question 5

A strong culture may be a great help to the police manager if:

Accepted Answer

A)  the department's culture is difficult to identify 
B)  shared values and beliefs can be interpreted differently 
C)  the culture is an obstacle to change 
D)  he or she agrees with that culture 
A)  the department's culture is difficult to identify 
B)  shared values and beliefs can be interpreted differently 
C)  the culture is an obstacle to change 
D)  he or she agrees with that culture

Question 6

Clues for a department's culture can be found in:

Accepted Answer

A)  written policies 
B)  unwritten policies 
C)  norms or customs 
D)  all of the above 
A)  written policies 
B)  unwritten policies 
C)  norms or customs 
D)  all of the above

Question 7

Officers who are more interested in order maintenance are often referred to as using this style of

Accepted Answer

A)  legalistic style 
B)  service style 
C)  watchman style 
D)  none of the above 
A)  legalistic style 
B)  service style 
C)  watchman style 
D)  none of the above

Question 8

The dangers officers face in their work gives them a sense of

Accepted Answer

A)  solidarity 
B)  cynicism 
C)  negativism 
D)  none of the above 
A)  solidarity 
B)  cynicism 
C)  negativism 
D)  none of the above

Question 9

Police officers tend to see the world as being composed of cops and others. This is also known as:

Accepted Answer

A)  a realistic view of the world 
B)  the us vs. them mentality 
C)  the thin blue line 
D)  cynicism 
A)  a realistic view of the world 
B)  the us vs. them mentality 
C)  the thin blue line 
D)  cynicism

Question 10

Police managers must recruit, select, promote, and dismiss people based on:

Accepted Answer

A)  legal and ethical concerns 
B)  moral and performance standards 
C)  both a and b 
D)  none of the above 
A)  legal and ethical concerns 
B)  moral and performance standards 
C)  both a and b 
D)  none of the above

Question 11

According to Wilson, _______ is the style in which officers approach all calls professionally and seriously but are less likely to impose official intervention such as arrest.

Accepted Answer

A)  legalistic style 
B)  service style 
C)  watchman style 
D)  none of the above 
A)  legalistic style 
B)  service style 
C)  watchman style 
D)  none of the above

Question 12

Police managers can rely on the culture of the department to

Accepted Answer

A)  permit them to do away with rules 
B)  make the right decision to resolve a conflict 
C)  create a department where trust is not important 
D)  none of the above 
A)  permit them to do away with rules 
B)  make the right decision to resolve a conflict 
C)  create a department where trust is not important 
D)  none of the above

Question 13

Some direct methods the police manager may use to change the department's culture include:

Accepted Answer

A)  remove, modify values 
B)  Identify and discuss operating beliefs and values 
C)  increase or decrease the strength of the values 
D)  all of the above 
A)  remove, modify values 
B)  Identify and discuss operating beliefs and values 
C)  increase or decrease the strength of the values 
D)  all of the above

Question 14

If a manager has the authority, he or she can restructure the department in a way that is consistent with his or her beliefs. Examples are:

Accepted Answer

A)  change the organizational structure 
B)  stand up to political pressure when it is the right thing to do 
C)  deal with conflict openly 
D)  all of the above 
A)  change the organizational structure 
B)  stand up to political pressure when it is the right thing to do 
C)  deal with conflict openly 
D)  all of the above

Question 15

How can a police manager help explain his or her actions?

Accepted Answer

A)  The manager can explain what he or she is doing when he or she role models 
B)  The manager can use everyday situations to explain how he or she would deal with that situation. 
C)  both a and b 
D)  none of the above 
A)  The manager can explain what he or she is doing when he or she role models 
B)  The manager can use everyday situations to explain how he or she would deal with that situation. 
C)  both a and b 
D)  none of the above

Cynicism is also known as

How can a police manager develop a new culture?

Culture is developed from observing the actions of managers and:

According to Wilson, _____ is the style of policing in which officers differentiate between very serious and minor offenses, but still view the law as a clear guide for acceptable behavior.

A strong culture may be a great help to the police manager if:

Clues for a department's culture can be found in:

Officers who are more interested in order maintenance are often referred to as using this style of

The dangers officers face in their work gives them a sense of

Police officers tend to see the world as being composed of cops and others. This is also known as:

Police managers must recruit, select, promote, and dismiss people based on:

According to Wilson, _______ is the style in which officers approach all calls professionally and seriously but are less likely to impose official intervention such as arrest.

Police managers can rely on the culture of the department to

Some direct methods the police manager may use to change the department's culture include:

If a manager has the authority, he or she can restructure the department in a way that is consistent with his or her beliefs. Examples are:

How can a police manager help explain his or her actions?

A History and Philosophy of Police Management

From Philosophy to Outcomes

Leadership Behavior Styles

Creating a Breed of Super-Sergeants

Succession Planning

Organizational Environment

Transactional Analysis

Understanding Personnel Through Mbti

Management Planning

Problem Identification and Decision Making

Management by Objectives

Fiscal Management

Use of Power

The Use of Force

Communication During High Profile Crises

Civil Liability and Accreditation

Ethics for the 21st Century

The School Resource Officer Program: Establishing a Police Presence in Schools

Assessment Center Process

Filters

Exam 3: Organizational Culture

Cynicism is also known as

How can a police manager develop a new culture?

Culture is developed from observing the actions of managers and:

According to Wilson, _____ is the style of policing in which officers differentiate between very serious and minor offenses, but still view the law as a clear guide for acceptable behavior.

A strong culture may be a great help to the police manager if:

Clues for a department's culture can be found in:

Officers who are more interested in order maintenance are often referred to as using this style of

The dangers officers face in their work gives them a sense of

Police officers tend to see the world as being composed of cops and others. This is also known as:

Police managers must recruit, select, promote, and dismiss people based on:

According to Wilson, _______ is the style in which officers approach all calls professionally and seriously but are less likely to impose official intervention such as arrest.

Police managers can rely on the culture of the department to

Some direct methods the police manager may use to change the department's culture include:

If a manager has the authority, he or she can restructure the department in a way that is consistent with his or her beliefs. Examples are:

How can a police manager help explain his or her actions?

A History and Philosophy of Police Management

From Philosophy to Outcomes

Leadership Behavior Styles

Creating a Breed of Super-Sergeants

Succession Planning

Organizational Environment

Transactional Analysis

Understanding Personnel Through Mbti

Management Planning

Problem Identification and Decision Making

Management by Objectives

Fiscal Management

Use of Power

The Use of Force

Communication During High Profile Crises

Civil Liability and Accreditation

Ethics for the 21st Century

The School Resource Officer Program: Establishing a Police Presence in Schools

Assessment Center Process

Filters