Question 1

Motivation-hygiene theory is:

Accepted Answer

A)  a theory about job satisfaction 
B)  a theory about job dissatisfaction 
C)  a theory about both job satisfaction and job dissatisfaction 
D)  none of the above 
A)  a theory about job satisfaction 
B)  a theory about job dissatisfaction 
C)  a theory about both job satisfaction and job dissatisfaction 
D)  none of the above C

Question 2

According to Maslow, the needs that must be satisfied first are the basic needs.

Accepted Answer

A) True 
 B)False  True

Question 3

Self-actualization needs refer to:

Accepted Answer

A)  the need to belong 
B)  food and shelter 
C)  the need for personal satisfaction 
D)  the need for recognition 
A)  the need to belong 
B)  food and shelter 
C)  the need for personal satisfaction 
D)  the need for recognition C

Question 4

According to the text, people can motivate other people.

Accepted Answer

A) True 
 B)False

Question 5

Lower-level employees have five factors that are considered strong motivators. Among them are:

Accepted Answer

A)  a feeling of achievement from doing a challenging job 
B)  an inner need to do a good job 
C)  doing work the employee believes to be important 
D)  all of the above 
A)  a feeling of achievement from doing a challenging job 
B)  an inner need to do a good job 
C)  doing work the employee believes to be important 
D)  all of the above

Question 6

According to Maslow, the needs that have to be satisfied first are ego needs.

Accepted Answer

A) True 
 B)False

Question 7

Policies, procedures, administrative practices, and techniques of supervision are all considered:

Accepted Answer

A)  motivators 
B)  hygiene factors 
C)  job enrichment 
D)  job enlargement 
A)  motivators 
B)  hygiene factors 
C)  job enrichment 
D)  job enlargement

Question 8

The essential aspects to developing motivated, highly productive officers are:

Accepted Answer

A)  the assumption that the employee has the ability to do the job 
B)  the knowledge to do the job 
C)  the desire to do the job 
D)  all of the above 
A)  the assumption that the employee has the ability to do the job 
B)  the knowledge to do the job 
C)  the desire to do the job 
D)  all of the above

Question 9

Ego status needs include:

Accepted Answer

A)  the need to belong 
B)  food and shelter 
C)  security and protection 
D)  the need for recognition 
A)  the need to belong 
B)  food and shelter 
C)  security and protection 
D)  the need for recognition

Question 10

The issue of salary can be:

Accepted Answer

A)  a satisfier 
B)  a dissatisfier 
C)  both 
D)  neither 
A)  a satisfier 
B)  a dissatisfier 
C)  both 
D)  neither

Question 11

Belongingness refers to the need:

Accepted Answer

A)  to belong 
B)  for food and shelter 
C)  for security and protection 
D)  need for recognition 
A)  to belong 
B)  for food and shelter 
C)  for security and protection 
D)  need for recognition

Question 12

The term escalating zero-point means:

Accepted Answer

A)  if employees received a 5% pay increase last year, they would expect zero this year 
B)  If employees received a 5% pay increase last year, they would expect at least 5% this year, hopefully more 
C)  If employees received 5% last year, they would probably get .05% this year 
D)  none of the above 
A)  if employees received a 5% pay increase last year, they would expect zero this year 
B)  If employees received a 5% pay increase last year, they would expect at least 5% this year, hopefully more 
C)  If employees received 5% last year, they would probably get .05% this year 
D)  none of the above

Question 13

Achievement, recognition, the work itself, responsibility, and advancement are all:

Accepted Answer

A)  motivators 
B)  hygiene factors 
C)  job enrichment 
D)  major factors that produce satisfaction 
A)  motivators 
B)  hygiene factors 
C)  job enrichment 
D)  major factors that produce satisfaction

Question 14

According to the text, a police captain may have a good sense of humor, but if everything becomes a joke, he or she will not be respected as a true leader and

Accepted Answer

A)  his or her sense of humor could be a strength, but if overused, it could become a weakness. 
B)  much of the knowledge that person has to offer may be discounted by the members of the department. 
C)  both a and b 
D)  none of the above 
A)  his or her sense of humor could be a strength, but if overused, it could become a weakness. 
B)  much of the knowledge that person has to offer may be discounted by the members of the department. 
C)  both a and b 
D)  none of the above

Question 15

A sense of achievement, challenge, professional growth and recognition are all considered:

Accepted Answer

A)  motivators 
B)  hygiene factors 
C)  job enrichment 
D)  job enlargement 
A)  motivators 
B)  hygiene factors 
C)  job enrichment 
D)  job enlargement

Question 16

Basic needs include:

Accepted Answer

A)  the need to belong 
B)  food and shelter 
C)  security and protection 
D)  need for recognition 
A)  the need to belong 
B)  food and shelter 
C)  security and protection 
D)  need for recognition

Question 17

Managers rank which of the following as what they think motivates employees?

Accepted Answer

A)  doing work the employee believes to be important 
B)  recognition and appreciation from supervisors and managers 
C)  recognition from peers 
D)  all of the above 
A)  doing work the employee believes to be important 
B)  recognition and appreciation from supervisors and managers 
C)  recognition from peers 
D)  all of the above

Question 18

Maslow describes five needs that people have.

Accepted Answer

A) True 
 B)False

Question 19

Safety needs are:

Accepted Answer

A)  the need to belong 
B)  food and shelter 
C)  security and protection 
D)  need for recognition 
A)  the need to belong 
B)  food and shelter 
C)  security and protection 
D)  need for recognition

Question 20

An issue that is continually faced by police managers is that of motivation.

Accepted Answer

A) True 
 B)False

Motivation-hygiene theory is:

According to Maslow, the needs that must be satisfied first are the basic needs.

Self-actualization needs refer to:

According to the text, people can motivate other people.

Lower-level employees have five factors that are considered strong motivators. Among them are:

According to Maslow, the needs that have to be satisfied first are ego needs.

Policies, procedures, administrative practices, and techniques of supervision are all considered:

The essential aspects to developing motivated, highly productive officers are:

Ego status needs include:

The issue of salary can be:

Belongingness refers to the need:

The term escalating zero-point means:

Achievement, recognition, the work itself, responsibility, and advancement are all:

According to the text, a police captain may have a good sense of humor, but if everything becomes a joke, he or she will not be respected as a true leader and

A sense of achievement, challenge, professional growth and recognition are all considered:

Basic needs include:

Managers rank which of the following as what they think motivates employees?

Maslow describes five needs that people have.

Safety needs are:

An issue that is continually faced by police managers is that of motivation.

A History and Philosophy of Police Management

From Philosophy to Outcomes

Organizational Culture

Leadership Behavior Styles

Creating a Breed of Super-Sergeants

Succession Planning

Transactional Analysis

Understanding Personnel Through Mbti

Management Planning

Problem Identification and Decision Making

Management by Objectives

Fiscal Management

Use of Power

The Use of Force

Communication During High Profile Crises

Civil Liability and Accreditation

Ethics for the 21st Century

The School Resource Officer Program: Establishing a Police Presence in Schools

Assessment Center Process

Filters

Exam 7: Organizational Environment

Motivation-hygiene theory is:

According to Maslow, the needs that must be satisfied first are the basic needs.

Self-actualization needs refer to:

According to the text, people can motivate other people.

Lower-level employees have five factors that are considered strong motivators. Among them are:

According to Maslow, the needs that have to be satisfied first are ego needs.

Policies, procedures, administrative practices, and techniques of supervision are all considered:

The essential aspects to developing motivated, highly productive officers are:

Ego status needs include:

The issue of salary can be:

Belongingness refers to the need:

The term escalating zero-point means:

Achievement, recognition, the work itself, responsibility, and advancement are all:

According to the text, a police captain may have a good sense of humor, but if everything becomes a joke, he or she will not be respected as a true leader and

A sense of achievement, challenge, professional growth and recognition are all considered:

Basic needs include:

Managers rank which of the following as what they think motivates employees?

Maslow describes five needs that people have.

Safety needs are:

An issue that is continually faced by police managers is that of motivation.

A History and Philosophy of Police Management

From Philosophy to Outcomes

Organizational Culture

Leadership Behavior Styles

Creating a Breed of Super-Sergeants

Succession Planning

Transactional Analysis

Understanding Personnel Through Mbti

Management Planning

Problem Identification and Decision Making

Management by Objectives

Fiscal Management

Use of Power

The Use of Force

Communication During High Profile Crises

Civil Liability and Accreditation

Ethics for the 21st Century

The School Resource Officer Program: Establishing a Police Presence in Schools

Assessment Center Process

Filters