Question 1

Police supervisors are generally not concerned with liability.

Accepted Answer

A) True 
 B)False  False

Question 2

In the performance planning phase, the supervisor meets with the subordinate and decides a series of goals that are:

Accepted Answer

A)  specific and measurable 
B)  attainable and relevant 
C)  trackable 
D)  all of the above 
A)  specific and measurable 
B)  attainable and relevant 
C)  trackable 
D)  all of the above D

Question 3

Fear of liability can at times result in a lack of action that may actually create liability.

Accepted Answer

A) True 
 B)False  True

Question 4

The following is/are phase(s) in performance improvement:

Accepted Answer

A)  create policy and training in all tasks and critical policies 
B)  track the quality of daily supervision and the supervisors' exemplary conduct 
C)  respond with correction, discipline, evaluations, audits, inspections, rewards, and recognition 
D)  all of the above 
A)  create policy and training in all tasks and critical policies 
B)  track the quality of daily supervision and the supervisors' exemplary conduct 
C)  respond with correction, discipline, evaluations, audits, inspections, rewards, and recognition 
D)  all of the above

Question 5

If a new supervisor does not receive support and training, that supervisor will likely:

Accepted Answer

A)  fail 
B)  model his or her activities after supervisors he or she has worked under 
C)  be guided by the manner he or she is treated 
D)  all of the above 
A)  fail 
B)  model his or her activities after supervisors he or she has worked under 
C)  be guided by the manner he or she is treated 
D)  all of the above

Question 6

According to the text, to avoid liability, it is important to:

Accepted Answer

A)  concentrate on liability 
B)  concentrate on liability and performance 
C)  concentrate on performance, because good performance will take care of liability 
D)  none of the above 
A)  concentrate on liability 
B)  concentrate on liability and performance 
C)  concentrate on performance, because good performance will take care of liability 
D)  none of the above

Question 7

Suggestions in the text for developing great supervisors include:

Accepted Answer

A)  the development and implementation of a field training supervisor program 
B)  establishing a peak performance−oriented supervising style 
C)  b and c 
D)  none of the above 
A)  the development and implementation of a field training supervisor program 
B)  establishing a peak performance−oriented supervising style 
C)  b and c 
D)  none of the above

Question 8

According to Ken Blanchard, the only reason that supervisors exist is:

Accepted Answer

A)  to create opportunities for promotion 
B)  to raise the level of performance of those who report to him or her 
C)  to justify a raise in pay 
D)  all of the above 
A)  to create opportunities for promotion 
B)  to raise the level of performance of those who report to him or her 
C)  to justify a raise in pay 
D)  all of the above

Question 9

The goals for a rookie and a veteran will:

Accepted Answer

A)  be the same 
B)  be different 
C)  vary according to duties 
D)  both b and c 
A)  be the same 
B)  be different 
C)  vary according to duties 
D)  both b and c

Question 10

Which of the following can be said about first-level supervision?

Accepted Answer

A)  Chiefs acknowledge it as one of the greatest internal problems. 
B)  The position of first-level supervisor is critical to the department. 
C)  Agencies often do not prepare supervisors for the position. 
D)  all of the above 
A)  Chiefs acknowledge it as one of the greatest internal problems. 
B)  The position of first-level supervisor is critical to the department. 
C)  Agencies often do not prepare supervisors for the position. 
D)  all of the above

Question 11

According to the text, the position of first-line supervisor is critical to the delivery of quality police services.

Accepted Answer

A) True 
 B)False

Question 12

According to the text, good performers must be encouraged to:

Accepted Answer

A)  continue at their current level of performance 
B)  constantly improve performance 
C)  both a and b 
D)  none of the above 
A)  continue at their current level of performance 
B)  constantly improve performance 
C)  both a and b 
D)  none of the above

Question 13

The comment "peak performers are not ordinary people with something added, but ordinary people with nothing taken away" was said by:

Accepted Answer

A)  Charles Darwin in the Origin of the Species 
B)  Charles Garfield in Peak Performers 
C)  James Garfield in Only Peak Performers will get Government Jobs 
D)  none of the above 
A)  Charles Darwin in the Origin of the Species 
B)  Charles Garfield in Peak Performers 
C)  James Garfield in Only Peak Performers will get Government Jobs 
D)  none of the above

Question 14

Performance management includes:

Accepted Answer

A)  performance planning 
B)  observation, interaction, and adjustments in supervisory styles 
C)  the performance evaluation 
D)  all of the above 
A)  performance planning 
B)  observation, interaction, and adjustments in supervisory styles 
C)  the performance evaluation 
D)  all of the above

Question 15

According to the text, the supervisor and subordinate should meet ____ to discuss the subordinate's progress

Accepted Answer

A)  rarely 
B)  occasionally 
C)  frequently 
D)  never 
A)  rarely 
B)  occasionally 
C)  frequently 
D)  never

Question 16

Most performance evaluations are completed by:

Accepted Answer

A)  Chiefs 
B)  Captains 
C)  Lieutenants 
D)  Sergeants 
A)  Chiefs 
B)  Captains 
C)  Lieutenants 
D)  Sergeants

Question 17

According to the text, it is important for supervisors to receive proper training for their roles.

Accepted Answer

A) True 
 B)False

Question 18

The reasons a supervisor can be liable for a subordinate's actions include:

Accepted Answer

A)  negligent training 
B)  negligent retention 
C)  negligent supervision 
D)  all of the above 
A)  negligent training 
B)  negligent retention 
C)  negligent supervision 
D)  all of the above

Question 19

Performance management must be taught and implemented at every level.

Accepted Answer

A) True 
 B)False

Question 20

Many departments focus on poor performers or problem officers,

Accepted Answer

A)  while ignoring the 95 to 97 percent who are good-to-excellent performers 
B)  because it makes sense to focus on those who most need to improve their performance 
C)  both a and b 
D)  neither a nor b 
A)  while ignoring the 95 to 97 percent who are good-to-excellent performers 
B)  because it makes sense to focus on those who most need to improve their performance 
C)  both a and b 
D)  neither a nor b

Police supervisors are generally not concerned with liability.

In the performance planning phase, the supervisor meets with the subordinate and decides a series of goals that are:

Fear of liability can at times result in a lack of action that may actually create liability.

The following is/are phase(s) in performance improvement:

If a new supervisor does not receive support and training, that supervisor will likely:

According to the text, to avoid liability, it is important to:

Suggestions in the text for developing great supervisors include:

According to Ken Blanchard, the only reason that supervisors exist is:

The goals for a rookie and a veteran will:

Which of the following can be said about first-level supervision?

According to the text, the position of first-line supervisor is critical to the delivery of quality police services.

According to the text, good performers must be encouraged to:

The comment "peak performers are not ordinary people with something added, but ordinary people with nothing taken away" was said by:

Performance management includes:

According to the text, the supervisor and subordinate should meet ____ to discuss the subordinate's progress

Most performance evaluations are completed by:

According to the text, it is important for supervisors to receive proper training for their roles.

The reasons a supervisor can be liable for a subordinate's actions include:

Performance management must be taught and implemented at every level.

Many departments focus on poor performers or problem officers,

A History and Philosophy of Police Management

From Philosophy to Outcomes

Organizational Culture

Leadership Behavior Styles

Succession Planning

Organizational Environment

Transactional Analysis

Understanding Personnel Through Mbti

Management Planning

Problem Identification and Decision Making

Management by Objectives

Fiscal Management

Use of Power

The Use of Force

Communication During High Profile Crises

Civil Liability and Accreditation

Ethics for the 21st Century

The School Resource Officer Program: Establishing a Police Presence in Schools

Assessment Center Process

Filters

Exam 5: Creating a Breed of Super-Sergeants

Police supervisors are generally not concerned with liability.

In the performance planning phase, the supervisor meets with the subordinate and decides a series of goals that are:

Fear of liability can at times result in a lack of action that may actually create liability.

The following is/are phase(s) in performance improvement:

If a new supervisor does not receive support and training, that supervisor will likely:

According to the text, to avoid liability, it is important to:

Suggestions in the text for developing great supervisors include:

According to Ken Blanchard, the only reason that supervisors exist is:

The goals for a rookie and a veteran will:

Which of the following can be said about first-level supervision?

According to the text, the position of first-line supervisor is critical to the delivery of quality police services.

According to the text, good performers must be encouraged to:

The comment "peak performers are not ordinary people with something added, but ordinary people with nothing taken away" was said by:

Performance management includes:

According to the text, the supervisor and subordinate should meet ____ to discuss the subordinate's progress

Most performance evaluations are completed by:

According to the text, it is important for supervisors to receive proper training for their roles.

The reasons a supervisor can be liable for a subordinate's actions include:

Performance management must be taught and implemented at every level.

Many departments focus on poor performers or problem officers,

A History and Philosophy of Police Management

From Philosophy to Outcomes

Organizational Culture

Leadership Behavior Styles

Succession Planning

Organizational Environment

Transactional Analysis

Understanding Personnel Through Mbti

Management Planning

Problem Identification and Decision Making

Management by Objectives

Fiscal Management

Use of Power

The Use of Force

Communication During High Profile Crises

Civil Liability and Accreditation

Ethics for the 21st Century

The School Resource Officer Program: Establishing a Police Presence in Schools

Assessment Center Process

Filters