Exam 5: Writing Business Messages

A conversational tone is not appropriate for most business messages.

"Although our servers are stable, the telephone system is a serious concern" is a

To establish credibility with your audience, you should

You should always avoid using euphemisms, because they are inherently dishonest.

Boilerplate is

To ensure a consistent look for all company documents, many organizations provide employees with approved

Which of the following is not an example of pompous language?

Honor and progress are concrete words.

Adopting a "you" attitude in business writing is simply a matter of using the pronoun "you" as much as possible.

Select the sentence with the most positive emphasis:

Which of the following is a compound sentence?

Which of the following identifies a paragraph that focuses on the reasons that something gets developed?

The connotative meaning of a word is

________ sentences express one main thought and one or more subordinate thoughts related to it.

Autocompletion software is essentially the same thing as autocorrection software.

Give the definition of a complex sentence, then provide an example of one.

Using the ________ attitude allows you to establish empathy with your audience.

Using the passive voice makes sense when

________ ________ is a way of presenting information in a simple, unadorned style so that your audience can easily grasp your meaning.

Identify the voice in the following sentence: "Based on negative client feedback, the marketing department abandoned the campaign."