Question 1

Match the Principle of Quality Improvement with its Key Benefits.
-Increased revenue and market share obtained through flexible and fast responses to market opportunities

Accepted Answer

A) Customer focus/patient focus 
B) Leadership 
C) Involvement of people 
D) Process approach 
E) System approach to management
F)Continual improvement
G)Factual approach to decision making
H)Mutually beneficial supplier relationships 
A) Customer focus/patient focus 
B) Leadership 
C) Involvement of people 
D) Process approach 
E) System approach to management
F)Continual improvement
G)Factual approach to decision making
H)Mutually beneficial supplier relationships A

Question 2

Match the Principle of Quality Improvement with its Key Benefits.
-Increased ability to demonstrate past decisions' effectiveness through reference to factual records

Accepted Answer

A) Customer focus/patient focus 
B) Leadership 
C) Involvement of people 
D) Process approach 
E) System approach to management
F)Continual improvement
G)Factual approach to decision making
H)Mutually beneficial supplier relationships 
A) Customer focus/patient focus 
B) Leadership 
C) Involvement of people 
D) Process approach 
E) System approach to management
F)Continual improvement
G)Factual approach to decision making
H)Mutually beneficial supplier relationships G

Question 3

What is the initial phase in application of quality improvement (QI) steps to a clinical performance problem?

Accepted Answer

A)  Analysis 
B)  Assessment 
C)  Test and implement the improvement plan 
D)  Develop a plan for improvement 
A)  Analysis 
B)  Assessment 
C)  Test and implement the improvement plan 
D)  Develop a plan for improvement B

Question 4

Match the Principle of Quality Improvement with its Key Benefits.
-Improved patient loyalty leading to repeat business

Accepted Answer

A) Customer focus/patient focus 
B) Leadership 
C) Involvement of people 
D) Process approach 
E) System approach to management
F)Continual improvement
G)Factual approach to decision making
H)Mutually beneficial supplier relationships 
A) Customer focus/patient focus 
B) Leadership 
C) Involvement of people 
D) Process approach 
E) System approach to management
F)Continual improvement
G)Factual approach to decision making
H)Mutually beneficial supplier relationships

Question 5

Match the Principle of Quality Improvement with its Key Benefits.
-Lower costs and shorter cycle times through effective use of resources

Accepted Answer

A) Customer focus/patient focus 
B) Leadership 
C) Involvement of people 
D) Process approach 
E) System approach to management
F)Continual improvement
G)Factual approach to decision making
H)Mutually beneficial supplier relationships 
A) Customer focus/patient focus 
B) Leadership 
C) Involvement of people 
D) Process approach 
E) System approach to management
F)Continual improvement
G)Factual approach to decision making
H)Mutually beneficial supplier relationships

Question 6

To effectively influence improvements in the work setting and ensure that all patients consistently receive excellent care, it is important to do what? (Select all that apply.)

Accepted Answer

A)  Align national, organizational, and unit level goals for QI 
B)  Recognize external drivers of quality 
C)  Develop skills to apply QI models and tools 
D)  Review previous attainment of predetermined standards 
A)  Align national, organizational, and unit level goals for QI 
B)  Recognize external drivers of quality 
C)  Develop skills to apply QI models and tools 
D)  Review previous attainment of predetermined standards

Question 7

Match the Principle of Quality Improvement with its Key Benefits.
-People are eager to participate in and contribute to continual improvement.

Accepted Answer

A) Customer focus/patient focus 
B) Leadership 
C) Involvement of people 
D) Process approach 
E) System approach to management
F)Continual improvement
G)Factual approach to decision making
H)Mutually beneficial supplier relationships 
A) Customer focus/patient focus 
B) Leadership 
C) Involvement of people 
D) Process approach 
E) System approach to management
F)Continual improvement
G)Factual approach to decision making
H)Mutually beneficial supplier relationships

Question 8

Match the Principle of Quality Improvement with its Key Benefits.
-Activities are evaluated, aligned, and implemented in a unified way

Accepted Answer

A) Customer focus/patient focus 
B) Leadership 
C) Involvement of people 
D) Process approach 
E) System approach to management
F)Continual improvement
G)Factual approach to decision making
H)Mutually beneficial supplier relationships 
A) Customer focus/patient focus 
B) Leadership 
C) Involvement of people 
D) Process approach 
E) System approach to management
F)Continual improvement
G)Factual approach to decision making
H)Mutually beneficial supplier relationships

Question 9

Match the Principle of Quality Improvement with its Key Benefits.
-Innovation and creativity further the organization's objectives

Accepted Answer

A) Customer focus/patient focus 
B) Leadership 
C) Involvement of people 
D) Process approach 
E) System approach to management
F)Continual improvement
G)Factual approach to decision making
H)Mutually beneficial supplier relationships 
A) Customer focus/patient focus 
B) Leadership 
C) Involvement of people 
D) Process approach 
E) System approach to management
F)Continual improvement
G)Factual approach to decision making
H)Mutually beneficial supplier relationships

Question 10

What is the name of the initiative of organizations that buy health care and are working to improve the safety, quality, and affordability of health care for Americans?

Accepted Answer

A)  Physician Quality Reporting Initiative 
B)  Home Health Compare 
C)  The Leapfrog Group 
D)  Hospital Consumer Assessment of Healthcare Providers and Systems 
A)  Physician Quality Reporting Initiative 
B)  Home Health Compare 
C)  The Leapfrog Group 
D)  Hospital Consumer Assessment of Healthcare Providers and Systems

Question 11

Match the Principle of Quality Improvement with its Key Benefits.
-Optimization of costs and resources

Accepted Answer

A) Customer focus/patient focus 
B) Leadership 
C) Involvement of people 
D) Process approach 
E) System approach to management
F)Continual improvement
G)Factual approach to decision making
H)Mutually beneficial supplier relationships 
A) Customer focus/patient focus 
B) Leadership 
C) Involvement of people 
D) Process approach 
E) System approach to management
F)Continual improvement
G)Factual approach to decision making
H)Mutually beneficial supplier relationships

Question 12

Match the Principle of Quality Improvement with its Key Benefits.
-Alignment of improvement activities at all levels to an organization's strategic intent

Accepted Answer

A) Customer focus/patient focus 
B) Leadership 
C) Involvement of people 
D) Process approach 
E) System approach to management
F)Continual improvement
G)Factual approach to decision making
H)Mutually beneficial supplier relationships 
A) Customer focus/patient focus 
B) Leadership 
C) Involvement of people 
D) Process approach 
E) System approach to management
F)Continual improvement
G)Factual approach to decision making
H)Mutually beneficial supplier relationships

Question 13

Match the Principle of Quality Improvement with its Key Benefits.
-Informed decisions

Accepted Answer

A) Customer focus/patient focus 
B) Leadership 
C) Involvement of people 
D) Process approach 
E) System approach to management
F)Continual improvement
G)Factual approach to decision making
H)Mutually beneficial supplier relationships 
A) Customer focus/patient focus 
B) Leadership 
C) Involvement of people 
D) Process approach 
E) System approach to management
F)Continual improvement
G)Factual approach to decision making
H)Mutually beneficial supplier relationships

Question 14

Match the Principle of Quality Improvement with its Key Benefits.
-Ability to focus effort on the key processes

Accepted Answer

A) Customer focus/patient focus 
B) Leadership 
C) Involvement of people 
D) Process approach 
E) System approach to management
F)Continual improvement
G)Factual approach to decision making
H)Mutually beneficial supplier relationships 
A) Customer focus/patient focus 
B) Leadership 
C) Involvement of people 
D) Process approach 
E) System approach to management
F)Continual improvement
G)Factual approach to decision making
H)Mutually beneficial supplier relationships

Question 15

External drivers of quality improvement include what? (Select all that apply.)

Accepted Answer

A)  Accreditation 
B)  Financial incentives 
C)  Performance measurement 
D)  Public reporting 
A)  Accreditation 
B)  Financial incentives 
C)  Performance measurement 
D)  Public reporting

Question 16

Match the Principle of Quality Improvement with its Key Benefits.
-Improved, consistent, and predictable results

Accepted Answer

A) Customer focus/patient focus 
B) Leadership 
C) Involvement of people 
D) Process approach 
E) System approach to management
F)Continual improvement
G)Factual approach to decision making
H)Mutually beneficial supplier relationships 
A) Customer focus/patient focus 
B) Leadership 
C) Involvement of people 
D) Process approach 
E) System approach to management
F)Continual improvement
G)Factual approach to decision making
H)Mutually beneficial supplier relationships

Question 17

Match the Principle of Quality Improvement with its Key Benefits.
-Increased ability to create value for both parties

Accepted Answer

A) Customer focus/patient focus 
B) Leadership 
C) Involvement of people 
D) Process approach 
E) System approach to management
F)Continual improvement
G)Factual approach to decision making
H)Mutually beneficial supplier relationships 
A) Customer focus/patient focus 
B) Leadership 
C) Involvement of people 
D) Process approach 
E) System approach to management
F)Continual improvement
G)Factual approach to decision making
H)Mutually beneficial supplier relationships

Question 18

Match the Principle of Quality Improvement with its Key Benefits.
-Increased ability to review, challenge, and change opinions and decisions

Accepted Answer

A) Customer focus/patient focus 
B) Leadership 
C) Involvement of people 
D) Process approach 
E) System approach to management
F)Continual improvement
G)Factual approach to decision making
H)Mutually beneficial supplier relationships 
A) Customer focus/patient focus 
B) Leadership 
C) Involvement of people 
D) Process approach 
E) System approach to management
F)Continual improvement
G)Factual approach to decision making
H)Mutually beneficial supplier relationships

Question 19

Match the Principle of Quality Improvement with its Key Benefits.
-Flexibility to react quickly to opportunities

Accepted Answer

A) Customer focus/patient focus 
B) Leadership 
C) Involvement of people 
D) Process approach 
E) System approach to management
F)Continual improvement
G)Factual approach to decision making
H)Mutually beneficial supplier relationships 
A) Customer focus/patient focus 
B) Leadership 
C) Involvement of people 
D) Process approach 
E) System approach to management
F)Continual improvement
G)Factual approach to decision making
H)Mutually beneficial supplier relationships

Question 20

Match the Principle of Quality Improvement with its Key Benefits.
-Increased effectiveness in the organization's resources to enhance patient satisfaction

Accepted Answer

A) Customer focus/patient focus 
B) Leadership 
C) Involvement of people 
D) Process approach 
E) System approach to management
F)Continual improvement
G)Factual approach to decision making
H)Mutually beneficial supplier relationships 
A) Customer focus/patient focus 
B) Leadership 
C) Involvement of people 
D) Process approach 
E) System approach to management
F)Continual improvement
G)Factual approach to decision making
H)Mutually beneficial supplier relationships

Exam 21: Quality Improvement

Match the Principle of Quality Improvement with its Key Benefits. -Increased revenue and market share obtained through flexible and fast responses to market opportunities

Match the Principle of Quality Improvement with its Key Benefits. -Increased ability to demonstrate past decisions' effectiveness through reference to factual records

What is the initial phase in application of quality improvement (QI) steps to a clinical performance problem?

Match the Principle of Quality Improvement with its Key Benefits. -Improved patient loyalty leading to repeat business

Match the Principle of Quality Improvement with its Key Benefits. -Lower costs and shorter cycle times through effective use of resources

To effectively influence improvements in the work setting and ensure that all patients consistently receive excellent care, it is important to do what? (Select all that apply.)

Match the Principle of Quality Improvement with its Key Benefits. -People are eager to participate in and contribute to continual improvement.

Match the Principle of Quality Improvement with its Key Benefits. -Activities are evaluated, aligned, and implemented in a unified way

Match the Principle of Quality Improvement with its Key Benefits. -Innovation and creativity further the organization's objectives

What is the name of the initiative of organizations that buy health care and are working to improve the safety, quality, and affordability of health care for Americans?

Match the Principle of Quality Improvement with its Key Benefits. -Optimization of costs and resources

Match the Principle of Quality Improvement with its Key Benefits. -Alignment of improvement activities at all levels to an organization's strategic intent

Match the Principle of Quality Improvement with its Key Benefits. -Informed decisions

Match the Principle of Quality Improvement with its Key Benefits. -Ability to focus effort on the key processes

External drivers of quality improvement include what? (Select all that apply.)

Match the Principle of Quality Improvement with its Key Benefits. -Improved, consistent, and predictable results

Match the Principle of Quality Improvement with its Key Benefits. -Increased ability to create value for both parties

Match the Principle of Quality Improvement with its Key Benefits. -Increased ability to review, challenge, and change opinions and decisions

Match the Principle of Quality Improvement with its Key Benefits. -Flexibility to react quickly to opportunities

Match the Principle of Quality Improvement with its Key Benefits. -Increased effectiveness in the organization's resources to enhance patient satisfaction

Integrating Research, Evidence-Based Practice, and Quality Improvement Processes

Research Questions, Hypotheses, and Clinical Questions

Gathering and Appraising the Literature

Theoretical Frameworks for Research

Introduction to Qualitative Research

Qualitative Approaches to Research

Appraising Qualitative Research

Introduction to Quantitative Research

Experimental and Quasi-Experimental Designs

Nonexperimental Designs

Systematic Reviews and Clinical Practice Guidelines

Sampling

Legal and Ethical Issues

Data Collection Methods

Reliability and Validity

Data Analysis: Descriptive and Inferential Statistics

Understanding Research Findings

Appraising Quantitative Research

Strategies and Tools for Developing an Evidence-Based Practice

Developing an Evidence-Based Practice

Filters