Question 1

Research on financial incentives and pay-for-performance plans have found that they

Accepted Answer

A) increase performance but have no effect on turnover. 
B) increase performance and lower turnover. 
C) lower performance and lower turnover. 
D) lower performance and increase turnover. 
E) have no effect on performance or turnover. 
A) increase performance but have no effect on turnover. 
B) increase performance and lower turnover. 
C) lower performance and lower turnover. 
D) lower performance and increase turnover. 
E) have no effect on performance or turnover.

Question 2

One of the objectives of job enrichment is to increase prosocial motivation.

Accepted Answer

A) True 
 B)False

Question 3

________ is a system that permits employees to choose their own work arrival and departure times.

Accepted Answer

The answer of ________ is a system that permits employees...

Question 4

The Scientific Management movement strongly supported job enrichment.

Accepted Answer

A) True 
 B)False

Question 5

The term ________ has been used to refer to the enrichment of jobs that are already perceived as too rich by their incumbents.

Accepted Answer

The answer of The term ________ has been used to...

Question 6

Flexible work arrangements are work options that permit flexibility in terms of

Accepted Answer

A) where, when, and/or how work is completed. 
B) where and/or when work is completed. 
C) where and/or how work is completed. 
D) when and/or how work is completed. 
E) where work is completed. 
A) where, when, and/or how work is completed. 
B) where and/or when work is completed. 
C) where and/or how work is completed. 
D) when and/or how work is completed. 
E) where work is completed.

Question 7

One of the reasons that telecommuting is positively related to job performance is because it increases employees' perceptions of fairness.

Accepted Answer

A) True 
 B)False

Question 8

Wage incentive plans are employed with much greater frequency than merit pay plans.

Accepted Answer

A) True 
 B)False

Question 9

Work design characteristics acknowledges both the job and the broader work environment.They include the attributes of the task,job,and social and organizational environment and consist of three categories.Identify and describe each of the three categories and give an example of each.

Accepted Answer

The motivational characteristics categor

Question 10

As discussed in the book,the rationale for removing the secrecy surrounding salaries is that

Accepted Answer

A) we should be honest with employees, and this is a good place to start. 
B) they know salaries anyway, via the grapevine, but secrecy reduces confidence in the company. 
C) positive motivational consequences may occur if the pay system is well designed. 
D) consumers should understand that labour costs contribute greatly to retail prices. 
E) a more open pay policy will expose the inadequacy of the merit system. 
A) we should be honest with employees, and this is a good place to start. 
B) they know salaries anyway, via the grapevine, but secrecy reduces confidence in the company. 
C) positive motivational consequences may occur if the pay system is well designed. 
D) consumers should understand that labour costs contribute greatly to retail prices. 
E) a more open pay policy will expose the inadequacy of the merit system.

Question 11

What is the motivating potential score (MPS)for this job profile? Variety = 1; identity = 2; significance = 3; autonomy = 3; feedback = 5.

Accepted Answer

A) 14 
B) 28 
C) 30 
D) 45 
E) 90 
A) 14 
B) 28 
C) 30 
D) 45 
E) 90

Question 12

Which of the following best represents the categories associated with work design characteristics?

Accepted Answer

A) Motivational characteristics, task characteristics, social characteristics 
B) Motivational characteristics, task characteristics, work context characteristics 
C) Task characteristics, social characteristics, work context characteristics 
D) Motivational characteristics, social characteristics, work context characteristics 
E) Motivational characteristics, social characteristics, job characteristics 
A) Motivational characteristics, task characteristics, social characteristics 
B) Motivational characteristics, task characteristics, work context characteristics 
C) Task characteristics, social characteristics, work context characteristics 
D) Motivational characteristics, social characteristics, work context characteristics 
E) Motivational characteristics, social characteristics, job characteristics

Question 13

What is task identity?

Accepted Answer

A) It is the opportunity to do a variety of job activities using various skills and talents. 
B) It is the impact that a job has on other people. 
C) It is the extent to which an individual identifies psychologically with his/her job. 
D) It is the extent to which a job involves doing a complete piece of work, from beginning to end. 
E) It is the extent to which an individual can identify the core tasks of a job. 
A) It is the opportunity to do a variety of job activities using various skills and talents. 
B) It is the impact that a job has on other people. 
C) It is the extent to which an individual identifies psychologically with his/her job. 
D) It is the extent to which a job involves doing a complete piece of work, from beginning to end. 
E) It is the extent to which an individual can identify the core tasks of a job.

Question 14

Combining tasks,establishing client relationships,and reducing supervision are examples of how to accomplish ________.

Accepted Answer

The answer of Combining tasks,establishing client relationships,and reducing supervision are...

Question 15

Whole Foods is noted in the text for its approach to

Accepted Answer

A) job design. 
B) profit sharing. 
C) pay secrecy. 
D) management by objectives. 
E) flexible work arrangements. 
A) job design. 
B) profit sharing. 
C) pay secrecy. 
D) management by objectives. 
E) flexible work arrangements.

Question 16

Which motivational strategy is most clearly associated with written agreements and paperwork?

Accepted Answer

A) Job enrichment 
B) Management by Objectives 
C) Flextime 
D) Compressed workweek 
E) Job sharing 
A) Job enrichment 
B) Management by Objectives 
C) Flextime 
D) Compressed workweek 
E) Job sharing

Question 17

Gigantico Insurance is interested in reducing lateness among its staff.This might be accomplished by installing a flexible work arrangement called ________.

Accepted Answer

The answer of Gigantico Insurance is interested in reducing lateness...

Question 18

Restriction of productivity has been a problem with wage incentive plans.

Accepted Answer

A) True 
 B)False

Question 19

Research evidence on management by objectives shows that MBO programs rarely result in productivity gains.

Accepted Answer

A) True 
 B)False

Question 20

Your organization is considering implementing a management by objectives (MBO)program in the hopes of increasing employee motivation and productivity.However,you are concerned about this because a number of factors can cause MBO programs to fail.You have arranged to meet with management to discuss this with them.What will you tell them about the effectiveness of MBO programs and the reasons they sometimes fail?

Accepted Answer

MBO programs can result in clear product

Research on financial incentives and pay-for-performance plans have found that they

One of the objectives of job enrichment is to increase prosocial motivation.

________ is a system that permits employees to choose their own work arrival and departure times.

The Scientific Management movement strongly supported job enrichment.

The term ________ has been used to refer to the enrichment of jobs that are already perceived as too rich by their incumbents.

Flexible work arrangements are work options that permit flexibility in terms of

One of the reasons that telecommuting is positively related to job performance is because it increases employees' perceptions of fairness.

Wage incentive plans are employed with much greater frequency than merit pay plans.

Work design characteristics acknowledges both the job and the broader work environment.They include the attributes of the task,job,and social and organizational environment and consist of three categories.Identify and describe each of the three categories and give an example of each.

As discussed in the book,the rationale for removing the secrecy surrounding salaries is that

What is the motivating potential score (MPS)for this job profile? Variety = 1; identity = 2; significance = 3; autonomy = 3; feedback = 5.

Which of the following best represents the categories associated with work design characteristics?

What is task identity?

Combining tasks,establishing client relationships,and reducing supervision are examples of how to accomplish ________.

Whole Foods is noted in the text for its approach to

Which motivational strategy is most clearly associated with written agreements and paperwork?

Gigantico Insurance is interested in reducing lateness among its staff.This might be accomplished by installing a flexible work arrangement called ________.

Restriction of productivity has been a problem with wage incentive plans.

Research evidence on management by objectives shows that MBO programs rarely result in productivity gains.

Organizational Behaviour and Management

Personality and Learning

Perception, Attribution, and Diversity

Values,Attitudes,and Work Behaviour

Theories of Work Motivation

Groups and Teamwork

Social Influence, Socialization, and Organizational Culture

Leadership

Communication

Decision Making

Power, Politics, and Ethics

Conflict and Stress

Organizational Structure

Organizational Change,Development,and Innovation

Filters

Exam 6: Motivation in Practice

Research on financial incentives and pay-for-performance plans have found that they

One of the objectives of job enrichment is to increase prosocial motivation.

________ is a system that permits employees to choose their own work arrival and departure times.

The Scientific Management movement strongly supported job enrichment.

The term ________ has been used to refer to the enrichment of jobs that are already perceived as too rich by their incumbents.

Flexible work arrangements are work options that permit flexibility in terms of

One of the reasons that telecommuting is positively related to job performance is because it increases employees' perceptions of fairness.

Wage incentive plans are employed with much greater frequency than merit pay plans.

Work design characteristics acknowledges both the job and the broader work environment.They include the attributes of the task,job,and social and organizational environment and consist of three categories.Identify and describe each of the three categories and give an example of each.

As discussed in the book,the rationale for removing the secrecy surrounding salaries is that

What is the motivating potential score (MPS)for this job profile? Variety = 1; identity = 2; significance = 3; autonomy = 3; feedback = 5.

Which of the following best represents the categories associated with work design characteristics?

What is task identity?

Combining tasks,establishing client relationships,and reducing supervision are examples of how to accomplish ________.

Whole Foods is noted in the text for its approach to

Which motivational strategy is most clearly associated with written agreements and paperwork?

Gigantico Insurance is interested in reducing lateness among its staff.This might be accomplished by installing a flexible work arrangement called ________.

Restriction of productivity has been a problem with wage incentive plans.

Research evidence on management by objectives shows that MBO programs rarely result in productivity gains.

Organizational Behaviour and Management

Personality and Learning

Perception, Attribution, and Diversity

Values,Attitudes,and Work Behaviour

Theories of Work Motivation

Groups and Teamwork

Social Influence, Socialization, and Organizational Culture

Leadership

Communication

Decision Making

Power, Politics, and Ethics

Conflict and Stress

Organizational Structure

Organizational Change,Development,and Innovation

Filters