Exam 11: Human Capital Management

When hiring locally, paid time off for family sick leave may be an important benefit for employees.

The act of harnessing diversity for the benefit of improving decision-making and growth

Approximately 70% of an employee's growth comes from on-the-job training, 20% comes through mentoring and coaching, and 10% comes through formal training classes

The inclination for humans to form social stereotypes that lump people together unfairly based on their past experiences

A well written job description should include:

Goals that seek to improve the employee's ability to excel at their current job

Which percentage of an employee's growth comes from on-the-job training?

Job descriptions should include the physical requirements of a job.

Innovation is finding ways to do things differently or better.

Most tourism workers are classified as service workers.

Fulfillment aims to establish and reinforce social norms through establishing shared values and shared ways of doing things that align with sustainability.

Everyone has unconscious biases.

The collection of historical knowledge and wisdom that is retained by employees and the analytical skills necessary for its effective use within the organization

A group of people united by a common business goal or achieving common objectives

Workers who apply theoretical and analytical knowledge, acquired through formal training, to develop products and services

Empowering employees to facilitate change can lead to:

According to The Network for Business Sustainability, the process of fostering commitment includes:

According to The Network for Business Sustainability, which of the following involves experimentation, learning, and trying new things?

Capacity for change includes creating opportunities for employees to learn and develop.

Employees must come with specific job skills as attitudes can be easily taught on the job.