Question 1

There is evidence that _______, where people are able to monitor their own progress toward a goal, is an even stronger motivator than external feedback.

Accepted Answer

A)  self-assurance 
B)  self-motivation 
C)  self-feedback 
D)  all of these 
A)  self-assurance 
B)  self-motivation 
C)  self-feedback 
D)  all of these

Question 2

What are four key points to remember for setting goals? Briefly describe.

Accepted Answer

1. Clarity - Providing goals that are sp

Question 3

Increasing employee _____ heightens motivation for task accomplishment because people improve their own effectiveness.

Accepted Answer

A)  power 
B)  boundaries 
C)  change 
D)  none of these 
A)  power 
B)  boundaries 
C)  change 
D)  none of these

Question 4

What term means the job has a recognizable beginning and ending?

Accepted Answer

A)  diversity 
B)  task identity 
C)  skill variety 
D)  job scheduling 
A)  diversity 
B)  task identity 
C)  skill variety 
D)  job scheduling

Question 5

Matching job characteristics to an employee's interests, personality, and abilities, so that work is done by people who are well-suited to their jobs is known as ________.

Accepted Answer

A)  person-job fit 
B)  ethical behavior 
C)  universal standards 
D)  none of these 
A)  person-job fit 
B)  ethical behavior 
C)  universal standards 
D)  none of these

Question 6

Knowing how to motivate people is never a challenge for managers.

Accepted Answer

A) True 
 B)False

Question 7

Which of the following are examples of higher-level needs?

Accepted Answer

A)  friendship 
B)  recognition 
C)  accomplishment 
D)  all of these 
A)  friendship 
B)  recognition 
C)  accomplishment 
D)  all of these

Question 8

Suzanne, a single mother of two children, has been out of work for six months. She has used up a good portion of her savings. Right now, her priority is to find a job that will pay enough for her to provide a safe home with adequate food and clothing for her family. Suzanne is focused on what type of needs?

Accepted Answer

A)  direct 
B)  lower-level 
C)  higher-level 
D)  none of these 
A)  direct 
B)  lower-level 
C)  higher-level 
D)  none of these

Question 9

Providing _______ of some type is essential for motivation, but can differ widely.

Accepted Answer

A)  numbers 
B)  values 
C)  rewards 
D)  all of these 
A)  numbers 
B)  values 
C)  rewards 
D)  all of these

Question 10

What term refers to anything that causes a certain behavior to be repeated or inhibited?

Accepted Answer

A)  improvement 
B)  reinforcement 
C)  avoidance 
D)  none of these 
A)  improvement 
B)  reinforcement 
C)  avoidance 
D)  none of these

Question 11

When people in the workplace have a _____, they have pride and dignity.

Accepted Answer

A)  presentation 
B)  purpose 
C)  feeling 
D)  none of these 
A)  presentation 
B)  purpose 
C)  feeling 
D)  none of these

Question 12

Using fear to motivate people almost always has ______ for employee development and long-term performance.

Accepted Answer

A)  negative consequences 
B)  positive consequences 
C)  no consequence 
D)  none of these 
A)  negative consequences 
B)  positive consequences 
C)  no consequence 
D)  none of these

Question 13

What energizes people and compels them to develop ideas, plans, and strategies for achieving the objective?

Accepted Answer

A)  accomplishments 
B)  communication 
C)  challenge of the goal 
D)  none of these 
A)  accomplishments 
B)  communication 
C)  challenge of the goal 
D)  none of these

Question 14

What is an example(s) of nonfinancial reinforcers?

Accepted Answer

A)  positive feedback 
B)  social recognition 
C)  attention 
D)  all of these 
A)  positive feedback 
B)  social recognition 
C)  attention 
D)  all of these

Question 15

What does the term "hygiene factors" refer to?

Accepted Answer

A)  work relationships 
B)  characteristics that influence job dissatisfaction 
C)  personal cleanliness 
D)  work environment 
A)  work relationships 
B)  characteristics that influence job dissatisfaction 
C)  personal cleanliness 
D)  work environment

Question 16

Shawna is a good manager. She routinely reminds her employees of the company's priorities, provides them with specific goals, and shows them exactly how to focus their energies in ways that will contribute to accomplishing the goals and priorities. Shawna excels at exhibiting:

Accepted Answer

A)  clarity 
B)  disrespect 
C)  empathy 
D)  commitment 
A)  clarity 
B)  disrespect 
C)  empathy 
D)  commitment

Question 17

As each level of needs is satisfied, it declines in importance and the next higher level of needs is _______.

Accepted Answer

A)  not necessary 
B)  activated 
C)  met 
D)  all of these 
A)  not necessary 
B)  activated 
C)  met 
D)  all of these

Question 18

What theory suggests that high motivation depends on an individual's belief, or expectation, that he or she has the ability to perform tasks and receive desired awards.

Accepted Answer

A)  Principles theory 
B)  Personal gain theory 
C)  Expectancy theory 
D)  Confidence theory 
A)  Principles theory 
B)  Personal gain theory 
C)  Expectancy theory 
D)  Confidence theory

Question 19

One significant way managers meet higher motivational needs is to shift power down from the top of the organization and share it with employees to enable them to achieve goals.

Accepted Answer

A) True 
 B)False

Question 20

Why are options such as flexible work hours, telecommuting, and job sharing highly valued by employees?

Accepted Answer

A)  It enables them to balance their work and personal responsibilities. 
B)  It motivates them to have flexible schedules. 
C)  It creates a sense of importance. 
D)  none of these 
A)  It enables them to balance their work and personal responsibilities. 
B)  It motivates them to have flexible schedules. 
C)  It creates a sense of importance. 
D)  none of these

There is evidence that _______, where people are able to monitor their own progress toward a goal, is an even stronger motivator than external feedback.

What are four key points to remember for setting goals? Briefly describe.

Increasing employee _____ heightens motivation for task accomplishment because people improve their own effectiveness.

What term means the job has a recognizable beginning and ending?

Matching job characteristics to an employee's interests, personality, and abilities, so that work is done by people who are well-suited to their jobs is known as ________.

Knowing how to motivate people is never a challenge for managers.

Which of the following are examples of higher-level needs?

Providing _______ of some type is essential for motivation, but can differ widely.

What term refers to anything that causes a certain behavior to be repeated or inhibited?

When people in the workplace have a _____, they have pride and dignity.

Using fear to motivate people almost always has ______ for employee development and long-term performance.

What energizes people and compels them to develop ideas, plans, and strategies for achieving the objective?

What is an example(s) of nonfinancial reinforcers?

What does the term "hygiene factors" refer to?

Shawna is a good manager. She routinely reminds her employees of the company's priorities, provides them with specific goals, and shows them exactly how to focus their energies in ways that will contribute to accomplishing the goals and priorities. Shawna excels at exhibiting:

As each level of needs is satisfied, it declines in importance and the next higher level of needs is _______.

What theory suggests that high motivation depends on an individual's belief, or expectation, that he or she has the ability to perform tasks and receive desired awards.

One significant way managers meet higher motivational needs is to shift power down from the top of the organization and share it with employees to enable them to achieve goals.

Why are options such as flexible work hours, telecommuting, and job sharing highly valued by employees?

Introduction

Your Manager Strengths and Weaknesses

Learning About Yourself

Managing Yourself to Get Things Done

Creative Problem Solving

How Managers Communicate

Becoming an Ethical Manager

Getting Things Done Through Networks, Relationships, and Soft Power

People With Coaching, Delegation, and Deliberate Practice

Handling Difficult Conversations, Conflict, and Negotiation

Managing Your Boss

Managing Teams

Achieving Desired Outcomes: Getting the Right People and Managing Performance

Managing Cross Culturally

Positive Leadership

Managing Personal and Organizational Change

Filters

Exam 8: Motivating for Performance

There is evidence that _______, where people are able to monitor their own progress toward a goal, is an even stronger motivator than external feedback.

What are four key points to remember for setting goals? Briefly describe.

Increasing employee _____ heightens motivation for task accomplishment because people improve their own effectiveness.

What term means the job has a recognizable beginning and ending?

Matching job characteristics to an employee's interests, personality, and abilities, so that work is done by people who are well-suited to their jobs is known as ________.

Knowing how to motivate people is never a challenge for managers.

Which of the following are examples of higher-level needs?

Providing _______ of some type is essential for motivation, but can differ widely.

What term refers to anything that causes a certain behavior to be repeated or inhibited?

When people in the workplace have a _____, they have pride and dignity.

Using fear to motivate people almost always has ______ for employee development and long-term performance.

What energizes people and compels them to develop ideas, plans, and strategies for achieving the objective?

What is an example(s) of nonfinancial reinforcers?

What does the term "hygiene factors" refer to?

Shawna is a good manager. She routinely reminds her employees of the company's priorities, provides them with specific goals, and shows them exactly how to focus their energies in ways that will contribute to accomplishing the goals and priorities. Shawna excels at exhibiting:

As each level of needs is satisfied, it declines in importance and the next higher level of needs is _______.

What theory suggests that high motivation depends on an individual's belief, or expectation, that he or she has the ability to perform tasks and receive desired awards.

One significant way managers meet higher motivational needs is to shift power down from the top of the organization and share it with employees to enable them to achieve goals.

Why are options such as flexible work hours, telecommuting, and job sharing highly valued by employees?

Introduction

Your Manager Strengths and Weaknesses

Learning About Yourself

Managing Yourself to Get Things Done

Creative Problem Solving

How Managers Communicate

Becoming an Ethical Manager

Getting Things Done Through Networks, Relationships, and Soft Power

People With Coaching, Delegation, and Deliberate Practice

Handling Difficult Conversations, Conflict, and Negotiation

Managing Your Boss

Managing Teams

Achieving Desired Outcomes: Getting the Right People and Managing Performance

Managing Cross Culturally

Positive Leadership

Managing Personal and Organizational Change

Filters