Question 1

____ refers to a person's ability to use reasoning and observation skills to interpret unfamiliar gestures and situations.

Accepted Answer

A)  Cultural intelligence 
B)  Emotional intelligence 
C)  Cognitive intelligence 
D)  Physical intelligence 
A)  Cultural intelligence 
B)  Emotional intelligence 
C)  Cognitive intelligence 
D)  Physical intelligence A

Question 2

What are some items where female managers are typically rated higher by subordinates?

Accepted Answer

A)  interpersonal skills 
B)  task behavior 
C)  communication 
D)  all of these 
A)  interpersonal skills 
B)  task behavior 
C)  communication 
D)  all of these D

Question 3

Which of the following describes whether a country is oriented toward the past, present or future?

Accepted Answer

A)  uncertainty avoidance 
B)  power distance 
C)  assertiveness 
D)  time orientation 
A)  uncertainty avoidance 
B)  power distance 
C)  assertiveness 
D)  time orientation D

Question 4

High ___ means that people feel uncomfortable with ambiguity.

Accepted Answer

A)  uncertainty avoidance 
B)  power distance 
C)  assertiveness 
D)  time orientation 
A)  uncertainty avoidance 
B)  power distance 
C)  assertiveness 
D)  time orientation

Question 5

Time orientation is whether a country is strongly oriented toward the past, present or future.

Accepted Answer

A) True 
 B)False

Question 6

What are some issues minority managers struggle with daily?

Accepted Answer

A)  arriving to work on time 
B)  delegating authority 
C)  responsibility to employees who show them little respect 
D)  B & C 
A)  arriving to work on time 
B)  delegating authority 
C)  responsibility to employees who show them little respect 
D)  B & C

Question 7

As _________ and ________ change with changing generations, the qualities women seem to naturally possess may lead to a gradual role reversal in organizations.

Accepted Answer

A)  attitudes, values 
B)  time, money 
C)  races, ethnicities 
D)  none of these 
A)  attitudes, values 
B)  time, money 
C)  races, ethnicities 
D)  none of these

Question 8

A society with a high ___ places great emphasis on performance and rewards people for excellence.

Accepted Answer

A)  uncertainty avoidance 
B)  performance orientation 
C)  doing 
D)  time orientation 
A)  uncertainty avoidance 
B)  performance orientation 
C)  doing 
D)  time orientation

Question 9

The ___ component of cultural intelligence involves your observational skills and your ability to pick up on clues to understanding.

Accepted Answer

A)  cultural intelligence 
B)  emotional intelligence 
C)  cognitive intelligence 
D)  physical intelligence 
A)  cultural intelligence 
B)  emotional intelligence 
C)  cognitive intelligence 
D)  physical intelligence

Question 10

In a high-context culture, people ____.

Accepted Answer

A)  are not worried about subtle clues 
B)  use communication primarily to exchange facts 
C)  are sensitive to circumstances surrounding communication 
D)  all of these 
A)  are not worried about subtle clues 
B)  use communication primarily to exchange facts 
C)  are sensitive to circumstances surrounding communication 
D)  all of these

Question 11

Among women who have managed to reach top levels of organizations fully, __ percent said adapting to a predominantly white male culture was necessary for their success.

Accepted Answer

A)  10 
B)  50 
C)  75 
D)  96 
A)  10 
B)  50 
C)  75 
D)  96

Question 12

The preferred style of handshake in the Middle East is moderate grasp, repeated frequently.

Accepted Answer

A) True 
 B)False

Question 13

Explain the difference between individualism and collectivism.

Accepted Answer

Individualism - people define themselves

Question 14

What are some traits traditionally associated with white, American-born males?

Accepted Answer

A)  aggressiveness 
B)  rational analysis 
C)  "take charge" attitude 
D)  all of these 
A)  aggressiveness 
B)  rational analysis 
C)  "take charge" attitude 
D)  all of these

Question 15

Andrew recently turned down a big promotion because he knew it would require him to spend too much time away from his wife and their two children. Andrew prefers ____.

Accepted Answer

A)  being 
B)  doing 
C)  assertiveness 
D)  time orientation 
A)  being 
B)  doing 
C)  assertiveness 
D)  time orientation

Question 16

What is the goal for today's managers?

Accepted Answer

A)  To ensure that people are given equal opportunities and treated with fairness and respect. 
B)  To make as much money as feasibly possible with limited resources. 
C)  To be insensitive to employees and to get what you want as quickly as possible. 
D)  none of these 
A)  To ensure that people are given equal opportunities and treated with fairness and respect. 
B)  To make as much money as feasibly possible with limited resources. 
C)  To be insensitive to employees and to get what you want as quickly as possible. 
D)  none of these

Question 17

In France, managers believe they should give exact answers in order to maintain their credibility as experts.

Accepted Answer

A) True 
 B)False

Question 18

What are four areas in which you should be aware of cultural differences that influence effective management? Explain how cultural differences affect these four areas.

Accepted Answer

The four areas are communicati

Question 19

Pat McGovern is the CEO of IDG, a technology firm. When he goes to a new country for the first time, what is the best thing he can do to learn the local culture?

Accepted Answer

A)  ask people there about it 
B)  watch how people behave 
C)  read tourist books 
D)  study ethnorelativism 
A)  ask people there about it 
B)  watch how people behave 
C)  read tourist books 
D)  study ethnorelativism

Question 20

Although many international organizations use similar decision-making norms, cultures can vary tremendously in terms of ___.

Accepted Answer

A)  how quickly decisions should be made 
B)  who should be involved 
C)  how much analysis is required beforehand 
D)  all of these 
A)  how quickly decisions should be made 
B)  who should be involved 
C)  how much analysis is required beforehand 
D)  all of these

____ refers to a person's ability to use reasoning and observation skills to interpret unfamiliar gestures and situations.

What are some items where female managers are typically rated higher by subordinates?

Which of the following describes whether a country is oriented toward the past, present or future?

High ___ means that people feel uncomfortable with ambiguity.

Time orientation is whether a country is strongly oriented toward the past, present or future.

What are some issues minority managers struggle with daily?

As _ and change with changing generations, the qualities women seem to naturally possess may lead to a gradual role reversal in organizations.

A society with a high ___ places great emphasis on performance and rewards people for excellence.

The ___ component of cultural intelligence involves your observational skills and your ability to pick up on clues to understanding.

In a high-context culture, people ____.

Among women who have managed to reach top levels of organizations fully, __ percent said adapting to a predominantly white male culture was necessary for their success.

The preferred style of handshake in the Middle East is moderate grasp, repeated frequently.

Explain the difference between individualism and collectivism.

What are some traits traditionally associated with white, American-born males?

Andrew recently turned down a big promotion because he knew it would require him to spend too much time away from his wife and their two children. Andrew prefers ____.

What is the goal for today's managers?

In France, managers believe they should give exact answers in order to maintain their credibility as experts.

What are four areas in which you should be aware of cultural differences that influence effective management? Explain how cultural differences affect these four areas.

Pat McGovern is the CEO of IDG, a technology firm. When he goes to a new country for the first time, what is the best thing he can do to learn the local culture?

Although many international organizations use similar decision-making norms, cultures can vary tremendously in terms of ___.

Introduction

Your Manager Strengths and Weaknesses

Learning About Yourself

Managing Yourself to Get Things Done

Creative Problem Solving

How Managers Communicate

Becoming an Ethical Manager

Motivating for Performance

Getting Things Done Through Networks, Relationships, and Soft Power

People With Coaching, Delegation, and Deliberate Practice

Handling Difficult Conversations, Conflict, and Negotiation

Managing Your Boss

Managing Teams

Achieving Desired Outcomes: Getting the Right People and Managing Performance

Positive Leadership

Managing Personal and Organizational Change

Filters

Exam 15: Managing Cross Culturally

____ refers to a person's ability to use reasoning and observation skills to interpret unfamiliar gestures and situations.

What are some items where female managers are typically rated higher by subordinates?

Which of the following describes whether a country is oriented toward the past, present or future?

High ___ means that people feel uncomfortable with ambiguity.

Time orientation is whether a country is strongly oriented toward the past, present or future.

What are some issues minority managers struggle with daily?

As _________ and ________ change with changing generations, the qualities women seem to naturally possess may lead to a gradual role reversal in organizations.

A society with a high ___ places great emphasis on performance and rewards people for excellence.

The ___ component of cultural intelligence involves your observational skills and your ability to pick up on clues to understanding.

In a high-context culture, people ____.

Among women who have managed to reach top levels of organizations fully, __ percent said adapting to a predominantly white male culture was necessary for their success.

The preferred style of handshake in the Middle East is moderate grasp, repeated frequently.

Explain the difference between individualism and collectivism.

What are some traits traditionally associated with white, American-born males?

Andrew recently turned down a big promotion because he knew it would require him to spend too much time away from his wife and their two children. Andrew prefers ____.

What is the goal for today's managers?

In France, managers believe they should give exact answers in order to maintain their credibility as experts.

What are four areas in which you should be aware of cultural differences that influence effective management? Explain how cultural differences affect these four areas.

Pat McGovern is the CEO of IDG, a technology firm. When he goes to a new country for the first time, what is the best thing he can do to learn the local culture?

Although many international organizations use similar decision-making norms, cultures can vary tremendously in terms of ___.

Introduction

Your Manager Strengths and Weaknesses

Learning About Yourself

Managing Yourself to Get Things Done

Creative Problem Solving

How Managers Communicate

Becoming an Ethical Manager

Motivating for Performance

Getting Things Done Through Networks, Relationships, and Soft Power

People With Coaching, Delegation, and Deliberate Practice

Handling Difficult Conversations, Conflict, and Negotiation

Managing Your Boss

Managing Teams

Achieving Desired Outcomes: Getting the Right People and Managing Performance

Positive Leadership

Managing Personal and Organizational Change

Filters

As _ and change with changing generations, the qualities women seem to naturally possess may lead to a gradual role reversal in organizations.