Question 1

What is highly effective for helping people learn new behaviors?

Accepted Answer

A)  continuous reinforcement 
B)  ignoring actions 
C)  meetings 
D)  none of these 
A)  continuous reinforcement 
B)  ignoring actions 
C)  meetings 
D)  none of these

Question 2

List the five core job dimensions managers can make alterations to in order to increase motivation. Choose the one you think would be most effective and explain your choice.

Accepted Answer

1. Increase skill variety - requires mor

Question 3

Studies suggest that organizations with engaged employees __________.

Accepted Answer

A)  have less turnover 
B)  are more productive and profitable 
C)  enjoy greater employee and customer loyalty 
D)  all of these 
A)  have less turnover 
B)  are more productive and profitable 
C)  enjoy greater employee and customer loyalty 
D)  all of these

Question 4

As a manager, strive to keep feelings of equity in balance to maintain an unmotivating atmosphere.

Accepted Answer

A) True 
 B)False

Question 5

What term refers to structuring jobs in a way to meet higher level needs and increase motivation toward the accomplishment of goals?

Accepted Answer

A)  extrinsic rewards 
B)  performance 
C)  job design 
D)  all of these 
A)  extrinsic rewards 
B)  performance 
C)  job design 
D)  all of these

Question 6

The idea of _____ suggests that people evaluate equity by a ration of inputs to outcomes.

Accepted Answer

A)  courage 
B)  behaviors 
C)  equity 
D)  income 
A)  courage 
B)  behaviors 
C)  equity 
D)  income

Question 7

To channel motivation toward appropriate goals, people have to understand that their ______ is directly related to the outcomes they receive.

Accepted Answer

A)  behavior 
B)  performance 
C)  both of these 
D)  neither of these 
A)  behavior 
B)  performance 
C)  both of these 
D)  neither of these

Question 8

What is a key requirement of a manager who supervises a group?

Accepted Answer

A)  innovative thinking 
B)  decision-making skills 
C)  ability to motivate others to accomplish goals 
D)  active listening 
A)  innovative thinking 
B)  decision-making skills 
C)  ability to motivate others to accomplish goals 
D)  active listening

Question 9

Treating people inequitably can have a devastating effect on ______.

Accepted Answer

A)  motivation 
B)  fear 
C)  finances 
D)  morale 
A)  motivation 
B)  fear 
C)  finances 
D)  morale

Question 10

______ employees care deeply about the organization and actively seek ways to serve the mission.

Accepted Answer

A)  Fully engaged 
B)  Vulnerable 
C)  Good 
D)  Leader 
A)  Fully engaged 
B)  Vulnerable 
C)  Good 
D)  Leader

Question 11

What is the first step in building an effective motivation program?

Accepted Answer

A)  establish clear, specific, & appropriate goals 
B)  set rewards for work accomplished 
C)  designate an employee safety day 
D)  none of these 
A)  establish clear, specific, & appropriate goals 
B)  set rewards for work accomplished 
C)  designate an employee safety day 
D)  none of these

Question 12

Explain the differences between the horizontal and vertical dimensions of the four motives managers can use to motivate people.

Accepted Answer

The horizontal dimension contrasts motiv

Question 13

_________ for motivation means setting specific, challenging goals that are accepted as valid by employees, and then helping people track their progress toward goals by providing timely feedback.

Accepted Answer

A)  Goal setting 
B)  Opportunities 
C)  Decision-making 
D)  Importance 
A)  Goal setting 
B)  Opportunities 
C)  Decision-making 
D)  Importance

Question 14

Many motivational ideas rest on a foundation of understanding the needs that motivate people.

Accepted Answer

A) True 
 B)False

Question 15

What characteristic makes the biggest difference in whether people feel engaged at work?

Accepted Answer

A)  paychecks 
B)  managers' behavior 
C)  driving distance 
D)  volume of work 
A)  paychecks 
B)  managers' behavior 
C)  driving distance 
D)  volume of work

Question 16

When employees are _______, they are involved in defining mission and goals, as well as in determining how to achieve them.

Accepted Answer

A)  mid or high level managers 
B)  insubordinate 
C)  fully empowered 
D)  engaged 
A)  mid or high level managers 
B)  insubordinate 
C)  fully empowered 
D)  engaged

Question 17

An early 20th century management thinker defined ___________ as "the art of getting things done through people."

Accepted Answer

A)  work 
B)  coaching 
C)  management 
D)  none of these 
A)  work 
B)  coaching 
C)  management 
D)  none of these

Question 18

What type of needs do motivators focus on in the work environment?

Accepted Answer

A)  higher level 
B)  lower level 
C)  both of these 
D)  neither of these 
A)  higher level 
B)  lower level 
C)  both of these 
D)  neither of these

Question 19

Numerous studies have shown that people are more motivated when they have specific objectives and targets to work toward.

Accepted Answer

A) True 
 B)False

Question 20

Why is feedback an important motivator for managers?

Accepted Answer

A)  provides guidance 
B)  provides support 
C)  provides recognition 
D)  all of these 
A)  provides guidance 
B)  provides support 
C)  provides recognition 
D)  all of these

What is highly effective for helping people learn new behaviors?

List the five core job dimensions managers can make alterations to in order to increase motivation. Choose the one you think would be most effective and explain your choice.

Studies suggest that organizations with engaged employees __________.

As a manager, strive to keep feelings of equity in balance to maintain an unmotivating atmosphere.

What term refers to structuring jobs in a way to meet higher level needs and increase motivation toward the accomplishment of goals?

The idea of _____ suggests that people evaluate equity by a ration of inputs to outcomes.

To channel motivation toward appropriate goals, people have to understand that their ______ is directly related to the outcomes they receive.

What is a key requirement of a manager who supervises a group?

Treating people inequitably can have a devastating effect on ______.

______ employees care deeply about the organization and actively seek ways to serve the mission.

What is the first step in building an effective motivation program?

Explain the differences between the horizontal and vertical dimensions of the four motives managers can use to motivate people.

_________ for motivation means setting specific, challenging goals that are accepted as valid by employees, and then helping people track their progress toward goals by providing timely feedback.

Many motivational ideas rest on a foundation of understanding the needs that motivate people.

What characteristic makes the biggest difference in whether people feel engaged at work?

When employees are _______, they are involved in defining mission and goals, as well as in determining how to achieve them.

An early 20th century management thinker defined ___________ as "the art of getting things done through people."

What type of needs do motivators focus on in the work environment?

Numerous studies have shown that people are more motivated when they have specific objectives and targets to work toward.

Why is feedback an important motivator for managers?

Introduction

Your Manager Strengths and Weaknesses

Learning About Yourself

Managing Yourself to Get Things Done

Creative Problem Solving

How Managers Communicate

Becoming an Ethical Manager

Getting Things Done Through Networks, Relationships, and Soft Power

People With Coaching, Delegation, and Deliberate Practice

Handling Difficult Conversations, Conflict, and Negotiation

Managing Your Boss

Managing Teams

Achieving Desired Outcomes: Getting the Right People and Managing Performance

Managing Cross Culturally

Positive Leadership

Managing Personal and Organizational Change

Filters

Exam 8: Motivating for Performance

What is highly effective for helping people learn new behaviors?

List the five core job dimensions managers can make alterations to in order to increase motivation. Choose the one you think would be most effective and explain your choice.

Studies suggest that organizations with engaged employees __________.

As a manager, strive to keep feelings of equity in balance to maintain an unmotivating atmosphere.

What term refers to structuring jobs in a way to meet higher level needs and increase motivation toward the accomplishment of goals?

The idea of _____ suggests that people evaluate equity by a ration of inputs to outcomes.

To channel motivation toward appropriate goals, people have to understand that their ______ is directly related to the outcomes they receive.

What is a key requirement of a manager who supervises a group?

Treating people inequitably can have a devastating effect on ______.

______ employees care deeply about the organization and actively seek ways to serve the mission.

What is the first step in building an effective motivation program?

Explain the differences between the horizontal and vertical dimensions of the four motives managers can use to motivate people.

_________ for motivation means setting specific, challenging goals that are accepted as valid by employees, and then helping people track their progress toward goals by providing timely feedback.

Many motivational ideas rest on a foundation of understanding the needs that motivate people.

What characteristic makes the biggest difference in whether people feel engaged at work?

When employees are _______, they are involved in defining mission and goals, as well as in determining how to achieve them.

An early 20th century management thinker defined ___________ as "the art of getting things done through people."

What type of needs do motivators focus on in the work environment?

Numerous studies have shown that people are more motivated when they have specific objectives and targets to work toward.

Why is feedback an important motivator for managers?

Introduction

Your Manager Strengths and Weaknesses

Learning About Yourself

Managing Yourself to Get Things Done

Creative Problem Solving

How Managers Communicate

Becoming an Ethical Manager

Getting Things Done Through Networks, Relationships, and Soft Power

People With Coaching, Delegation, and Deliberate Practice

Handling Difficult Conversations, Conflict, and Negotiation

Managing Your Boss

Managing Teams

Achieving Desired Outcomes: Getting the Right People and Managing Performance

Managing Cross Culturally

Positive Leadership

Managing Personal and Organizational Change

Filters