Exam 2: Strategy, Organization Design, and Effectiveness

One would expect the effectiveness criteria of a football team to be affected by goal measurability.

Explain the balanced scorecard approach to effectiveness and its four effectiveness categories.

The goal of Short Stop Markets to capture 25% of the convenience market business in Arizona is an example of a(n) ____ goal.

Experienced managers will interpret the environment similarly and therefore end up with similar strategic goals, thus causing a cooperative situation to occur.

Organization direction is the administration and execution of the strategic plan.

Which of the following reflects the overall performance of profit organizations?

Which of the following from Miles and Snow's Strategy Typology best matches with strong capability in research, a decentralized structure, and an emphasis on flexibility:

The internal process approach to effectiveness utilizes both cultural and economic measures.

Organizations using the differentiation strategy try to distinguish their products or services from others in the industry.

Two comparably sized colleges are located in adjacent towns. The admissions counselors of College A have been telling prospective students that College A is better than College B because their latest freshman class has 150 more students than the freshman class at College B. The admissions counselors of College A are using the ____ effectiveness approach.

A productivity goal could be stated in terms of "cost for a unit of production," "units produced per employee," or "resource cost per employee."

Before the mission is defined and goals are set, top management should assess its strengths, weaknesses, opportunities, and threats.

When would you recommend that the resource-based approach be used to gauge organizational effectiveness?

Contrast these types of organizational goals and give an example of each: official goals and operative goals.

Successful organizations use a carefully balanced set of ____ goals.

You are talking at a social event with a top manager of another company, other than where you work, about their effectiveness. She says flippantly, "Effectiveness is not an issue for me, because effectiveness is however I define it." Evaluate her claim.

The low-cost leadership strategy is known for requiring skills based on strong marketing ability, creative flair, strong capability in basic research, and corporate reputation for technological leadership.

The new general manager of a (Broadway style) theater in San Francisco wants to assess the theater's effectiveness as an organization. Although the theater has grown because of its stylish productions, management from a business perspective has been relatively absent. Based on our study in organization theory, how should this assessment of effectiveness be approached?

The ____ approach to organizational effectiveness is concerned with the output side and whether the organization achieves its goals in terms of desired levels of output.

A company's ____ is something the organization does especially well in comparison to its competitors.