Exam 11: Innovation and Change

A(n) ____ provides financial resources for employees to develop new ideas, products, or businesses.

Employee inputs may be sought, but top managers have the responsibility to direct the change.

Which of the following is not given as an essential element for successful change?

____ means extending the search for and commercialization of new products beyond the boundaries of the organization and even beyond the boundaries of the industry.

Product and service changes pertain to the administrative domain in an organization.

The ambidextrous approach brings together participants from all parts pf the organization in an off-site setting to discuss problems or opportunities and plan for change.

An organizational barrier to change is:

A(n) ____ is a separate, small, informal, highly autonomous, and often secretive group that focuses on breakthrough ideas for the business.

ABC Credit Union began offering a "Sweep Account," in which funds over $500 in a checking account would be "swept" into a money-market, interest-bearing, account until the checking account reached $100, at which point, funds from the money market account would be "swept" back into the checking account. This is an example of a ____ change.

Ideas are generally not seriously considered unless there is a perceived need for change.

In the horizontal coordination model the ____ component means that each department involved with new products has excellent linkage with relevant sectors in the external environment.

Explain why a change in technology, structures and systems, products and services, or people will affect the others elements. Provide an example of the change in one of these elements and how it will affect the other elements.

A(n) ____ provides a safe harbor where ideas from employees throughout the organization can be developed without interference from company bureaucracy or politics.

Explain the horizontal coordination model as it relates to new product development.

Implementation of change is often the easiest part of the change process.

The point of the ____ is that many organizations must adopt frequent administrative changes and need to be structured differently from organizations that rely on frequent technical and product changes for competitive advantages.

Organizational innovation is the generation of novel ideas that may meet perceived needs or respond to opportunities.

Idea champions provide the time and energy to make things happen and fight to overcome natural resistance to change and convince others of the merit of a new idea.

O.D. uses knowledge and techniques from the behavioral sciences.

Today it should be recognized that: