Exam 11: Innovation and Change
Exam 1: Organizations and Organization Theory104 Questions
Exam 2: Strategy, Organization Design, and Effectiveness101 Questions
Exam 3: Fundamentals of Organization Structure90 Questions
Exam 4: The External Environment95 Questions
Exam 5: Interorganizational Relationships84 Questions
Exam 6: Designing Organizations for the International Environment92 Questions
Exam 7: Manufacturing and Service Technologies88 Questions
Exam 8: Using It for Coordination and Control84 Questions
Exam 9: Organization Size, Life Cycle, and Decline83 Questions
Exam 10: Organizational Culture and Ethical Values80 Questions
Exam 11: Innovation and Change83 Questions
Exam 12: Decision Making Processes85 Questions
Exam 13: Conflict, Power, and Politics83 Questions
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Leaders who have taken their companies through major successful transformations often have one thing in common: they focus on formulating and articulating a compelling vision and strategy that will guide the change process.
(True/False)
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At one point in the research of new product development, a question to be answered was, "Why are some products more successful than others?" What answers have been found to this question?
(Essay)
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All of the following were concluded in the study called Project SAPPHO except:
(Multiple Choice)
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Organizations can be conceptualized as having two cores: a(n) ____ and a ____.
(Multiple Choice)
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The manager of R&D for PlasticWare, a kitchen products company, said that only 10% of their new products ever make a profit. He said that the industry average is 15%, but one company in the industry has a success rate of 90%. What advice would you give PlasticWare concerning organization structure?
(Short Answer)
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Delivering products and services faster than competitors, giving companies a competitive edge is referred to as:
(Multiple Choice)
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In the dual-core approach, change is facilitated in the management core by a mechanistic structure and in the technical core by an organic structure.
(True/False)
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A middle-level manager is interested product innovation, and you know that he is under advisement to bring about this innovation in order to help the firm achieve competitive advantage. What recommendations would you give him?
(Essay)
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The adoption of an idea or behavior that is new to the organization's industry, market, or general environment is referred to as:
(Multiple Choice)
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List and describe four of the seven techniques that can be used to implement change.
(Essay)
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The four strategic types of change highlighted in our text include which of the following categories?
(Multiple Choice)
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Give an example of a management change, and explain how it should be implemented.
(Essay)
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Many new product development teams today are global teams because organizations have to develop products that will meet diverse needs of consumers all over the world.
(True/False)
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The recently elected (volunteer) president of a local charity came into office on a whirlwind of campaign promises to revitalize the organization. But after a month into his term, cooperation from the volunteer staff evaporated, and they seemed to turn on him, resisting every change he attempted to implement. They knew him well because he had been 1st VP for two years, but now they charged that every change proposed would result in poor press for the charity. What steps should the president take to overcome barriers to change?
(Essay)
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If you were attempting to lead employees through the three stages of commitment to change, explain how you would attempt to achieve successful implementation.
(Essay)
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Structure and system changes are usually bottom-up, mandated by lower management, whereas product and technology changes may often come from the top down.
(True/False)
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The flexibility of a(n) ____ organization is attributed to people's freedom to be creative and introduce new ideas.
(Multiple Choice)
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