Exam 2: Strategy, Organization Design, and Effectiveness

The top management role in organization effectiveness involves examination of internal situation which includes:

A(n) ____ strategy is concerned primarily with stability rather than taking risks or seeking new opportunities for innovation and growth.

According to Porter's competitive strategies, which strategy should a company pursue if it possesses a low cost competitive advantage and a narrow competitive scope?

____ pertain to internal flexibility and readiness to adapt to unexpected changes in the environment.

List and describe Porter's Competitive Strategies. Draw these strategies in the strategy matrix.

____ refers to what sets the organization apart from others and provides it with a distinctive edge for meeting customer or client needs in the marketplace.

____ measure such things as how customers view the organization, as well as customer retention and satisfaction.

Official goals address issues pertaining to corporate legitimacy.

You have just been hired by a large organization to serve as a first line supervisor, but because you are in an influential department, you have the opportunity to meet the top managers at a company party and to dialogue with the CEO on his responsibilities. Knowing the responsibilities and types of decisions made by top management as we studied them in organization theory, what would you discuss about the organization with the CEO?

A ____ strategy can reduce rivalry with competitors and fight off the threat of substitute products because customers are loyal to the company's brand.

Define and describe each of the contingency effectiveness approaches.

The reactor strategy is a strategy because it responds to environmental threats and opportunities in a strategic fashion.

A differentiation strategy calls for a learning approach, whereas a low-cost strategy should be paired with an efficiency approach.

The ____ strategy is concerned with stability or retrenchment.

The slogan, "We're a no-frills business! When we save, you save!" exemplifies the strategy of:

The primary responsibility of top management is to:

Assume that in an area university, some people feel that athletics is overly emphasized, and other feel that it is under emphasized. How would you go about measuring the effectiveness of that university relative to its athletics program? Explain.

The ____ combines several indicators of effectiveness into a single framework, balancing traditional financial measures with operational measures relating to a company's critical success factors.

____ pertains to the training, promotion, safety, and growth of employees.

With the low-cost strategy, the organization concentrates on a specific regional market or buyer group.