Exam 4: Listening

We can center feedback on two different areas; what are those areas?

We accomplish the following when offering supportive feedback:

Messages are often distorted for a number of reasons, including all except:

Placing ourselves in another's situation we engage in ________________________.

This kind of feedback tends to keep us on guard, as we need to determine what purpose our feedback will serve before sending.

Explain one goal of empathic listening.

These kinds of listeners want the speakers to just get to the point.

This kind of feedback is a nonevaluative technique in which we solicit additional information from a person in an attempt to draw them out as well as demonstrate our willingness to listen.

__________________ involves our willingness to focus on and organize particular stimuli.

_____________ do not listen to relay support; they want to solve the problem.

When you ask for directions, you are listening to derive information; this is known as what kind of listening?

In order to interpret a message effectively, we consider the message from the _____________ perspective

Active listening involves which of the following?

Feedback is a never-ending process.

Explain and provide an example of a "red flag" word.

Nonevaluative feedback occurs when we speak our mind, announcing our opinions and feelings, about the subject we are discussing.