Exam 4: Listening

This type of listening often occurs when one works to understand the content of a message.

While the average person hears a great deal throughout the day, she processes ________ of what is said.

Responding effectively to the messages we receive throughout the day affects our overall communication experience.

Why is it important to "maintain" attention, and not just "capture" it during a conversation? What's the difference?

___________ tend to spend more time in the speaking role, and ___________ tend to spend more time in the listening role during a conversation.

Developing effective listening skills isn't necessary for developing yourself as an effective interpersonal communicator.

If you fail at empathizing, you tend to ______________.

Avoid building barriers by using "_____" messages instead of "_____" messages.

How can effective listening improve a relationship? What tips are shared in the text?

This feedback is most effective because our reaction can lose its impact over time.

An "I" message contains three parts; which is NOT a part contained in such a message?

Women hope to retain power and control in a conversation, whereas men hope to relate to the emotional aspects of it.

During the remembering stage, we make choices about what is worth remembering.

These kinds of listeners commonly relate what they are listening to their own views.

By questioning and paraphrasing, you check your perception and ensure that you accurately comprehend how the person feels.

________________________________ provides you with information and insights that enable you to exercise better judgment.

The average college student spends what percentage of his time in an average day listening?

One of the greatest detriments to listening is a willingness to look at a situation from another's point of view.

Why is it more difficult to listen to more detailed and complex information? How does technology "form" this kind of behavior?

By focusing on one's emotions and the cues you use to draw conclusions, you can increase your attentiveness, but that may not lead you toward being a more effective listener.